My husband, son and daughter have all gotten Invisalign at this office. Staff are amazing. Did all…read morethe legwork for running it through our insurance companies (which was a HUGE pain in the arse for me to deal with both so that saved me hours and a lot of stress). Dr. Mar is friendly and hilarious! They've always been on time for appts and throughout covid have made it easy and pain free. My kids are always happy when they leave and my husband, although he was reluctant to get Invisalign at 38 years old says all the staff and Dr's are awesome. Soo I'm not sure what the other side of the WHOLE story is with the other reviewer (1 star) for this business but I definitely found myself questioning what the issue was.... They replaced your broken retainer for free!! That must have really been the last straw hahaha. Anyway, we have not had any issues with the staff or treatment so far and I don't anticipate it as they go above and beyond to keep us informed and comfortable when we are there.

I have had nothing but exceptional service from Dr. Mar and his entire team from the beginning…read more They are friendly, care about you as a person, and are incredibly efficient. I was nervous about getting my Invisalign but they have made the entire process easy. My teeth have never looked better.

We just want to thank everyone at Signature Orthodontics, for providing such a positive experience…read morewith our Seven year old yesterday. She was so happy with how nice everyone was. Smiled the entire time and found it very "happy" Thank you! The "Dentist" can be a scary place and hearing how excited she was and how nice everyone was sure made it positive! Thank you.

Nice ortho place. The interior is very big, with lots of activities. You can even brew your own…read morecoffee!

I've been coming here for about 3 years now. I had my wisdom teeth pulled and a crown put in. The…read morebest experience I have ever had with a dentist. I see Dr. Wasylucha and he is a great dentist. He set me at ease when he was pulling my wisdom teeth. He is very calm and slow and attentive when freezing his patients I barely felt the needles at all. I'm not scared of the dentist or needles but he really makes he experience that much better. I go for teeth cleanings every 6 months my dental hygienist is also phenomenal. She's gentle and friendly and explains everything you need to know. They have comfortable dentist chairs and TVs in each room on the ceiling. This is very helpful as it distracts you from what's going on. Kristina and Dr. Wasylucha make the experience better. Even the lovely ladies at the reception desk are great and helpful. I will continue to come here as long as I can.

Made an appointment a week in advance. Took time off work to make appointment during week. 1 hour…read morebefore appointment Erin ridge canceled on me. Not for a cleaning, I have a problem with a tooth. Weather was so nice that day, it had been for the previous 2 days. Such a beautiful day. The receptionist said the dentist was sick. It's been sunny & hot, I doubt it. I suspect I my appointment was canceled so dentist could go play golf. Receptionist said there was nothing she could do. I missed time from work for nothing & I still have tooth problem. Erin ridge let me down, very un-professional.

PLEASE READ BEFOREHAND IF YOU ARE CURRENTLY THINKING ABOUT JOINING THIS DENTAL OFFICE…read moreWhen I first started going here I had family members making appointments then missing them, so using basic problem solving skills I called st. Albert Dental and asked that any appointment that need to be booked please call me and tell me for who, when and the amount. That seems like a simple request honestly, but in 1.5 year going there this was NEVER done, but oddly I could be contacted afterwards to pay. I called and emailed numerous times please please talk to me first (not everything dental is necessary to do right then, some things can wait for extra health spending account to restart, etc), but I had never been contacted about it. Literally 4 or more people at the front desk so short staffed isn't an issue. Fast forward to April and May this year and not shockingly more unauthorized services were made. I asked them who made them and why I wasn't contacted and I was told they aren't sure but it could have been my daughter (who is a minor, but again it shouldn't matter because it is their duty to contact me beforehand for appointments). Super super disorganized and lacking basic communication skills. Now I have opened a complaint for unauthorized charges to my blue cross due to them. This is the first time I have ever seen a dental office that does whatever they want and thinks they never have to speak to the person beforehand. Avoid this disorganized place who can only communicate when they want a bill paid and lets minors authorize dental work. ----------------------------------------------------------------------------------------------------- UPDATE: On August 16, 2024 I received a notice from collections, I sent them the note below as well as 5 screenshots of me asking to PLEASE PLEASE call or email me beforehand with WHAT WORK IS REQUIRED, and PRICE. Something that was never done despite me calling again and again requesting it. (note they blamed other people despite me asking them to contact me directly) UPDATE 2: A few days later I was called (what a novel idea) and Nikki left me a voicemail stating they have accepted some responsibility, but wanted me to accept some too (oddly I am the one that called after every appointment requesting they contact me beforehand with all the information and I was told "next time"). Nikki stated she wanted me to cover some of the bill because the collections agency requires 30-40% of the bill (apparently it is my job to pay collections agency they sent for me as well). Nikki then brought up how I unsubscribed from their texts (yes, their automated texts which don't give me any information as to the cost and what is being done. If these texts are sufficient in their eyes for what I requested, they should all be laid off and their jobs can be replaced by AI and the savings can be passed along to customers by charging lower than the ADA guidelines and not higher like this Dental office does). She also requested that I remove my "very detailed 1 star review from Google" (That's called censorship and it isn't happening. This is just blackmail because they don't want their horrible communication skills shown). She also mentioned that she has a contract I signed stating that if insurance doesn't pay for it, then I have to (yes, this is the same as any contract. If a business completes an agreed upon service, then it is their job to pay for it. This is not authorization for a business to continue to do an infinite amount of work and not bother to contact the person before the work is completed. A dental office is no different.) VOICEMAIL cannot be attached here Update 3: I told the collections agency I will not be paying as it is unauthorized but obviously only caring about the business paying them, they sent it to my credit bureau. But I will be filing a complaint to Equifax/TransUnion. I won't be removing this review because people need to know the horrible practices of this company (I am saving you thousands of $). Something I have never experienced at a Dental office before. Update: I spoke to collections and he asked for proof to authorization on Sept 23. Today Oct 3 they responded (screenshot #6) and i responded to him (screenshot #7).

From the owner: St. Albert Dental Centre is committed to caring for your family’s dental health at every stage of…read morelife. Our focus is on providing compassionate care in a calm, welcoming environment where you and your family can feel comfortable and well looked after at every visit. We combine thoughtful dentistry with modern technology, including digital radiographs and CAD/CAM digital scanning, to provide care that is both efficient and precise. Our services include cosmetic dentistry, whitening, porcelain veneers, white fillings, bonding, orthodontics, oral cancer screenings, and implants. Giving back is an important part of who we are. Dr. Mueller volunteers with the SHINE Dental Centre and has also taken part in dental mission trips, supporting access to care beyond our community. Dr. Mueller and Dr. Yip are proud to serve as General Dentists in St. Albert, Alberta, and value the trust their patients place in them every day.

I've had two teens in braces at this clinic. They've required extensive treatment due to their…read moreparticular situations. I have always been impressed with every single interaction I've had with the staff at oasis. The kids look forward to going for their appointments because they're really engaged in their own care due to the way they are treated with respect by the orthodontist and the whole team. I feel they have managed the COVID situation very well at their clinic.

Update as a result of dr.konofells medical negligence I will have to get a root canal he broke my…read moretooth and offered to get it filled but it needs a bigger treatment than that.I cant sleep or eat and Im at risk to do a root canal and might have an infected tooth because of his medical malpractice.I will never forget the bodily harm DR.konofell did to me and im paying the price for after 12000 dollars and extra for fillings and root canal I want my health back.

Dr. El-Bialy is experienced and personable. He goes above and beyond to deliver service. I received…read morea number of quotes when I began treatment. Sphinx was the most reasonable. I consulted with a dentist and she recommended Dr. El-Bialy because of his significant experience and success in ortho. She said other orthodontists may have higher prices because of flashy offices, advertising, etc. I've been continually impressed with the level of service I have received from this office. I recommend Sphinx without hesitation.

From the owner: Finally, central Edmontonians got their certified orthodontist…read more Until now, you've had to leave the central area to find an orthodontist for your family. Or you can be having a difficult time finding an orthodontist who will straighten your smile with Invisalign. At Sphinx Orthodontics, getting braces is easy because you now have a conveniently located orthodontist and an Invisalign specialist. Tarek El-Bialy, BDS, PhD, is a certified orthodontist with extra training and experience in Invisalign (orthodontics without braces). Dr. El-Bialy can help you achieve a straight, beautiful smile - even if you have been told that you are not a candidate for Invisalign invisible braces. **Dr. El-Bialy works once in month in Calgary and Whitehorse, Yukon**

Fantastic staff and very accommodating. Weren't any surprises in terms of billing, everything went…read moresmooth and comfortable. Highly recommend this clinic!

I have been seeing Dr. Yeh at Smiles Dental for YEARS! I usually visit the St. Albert location but…read morehave also needed to visit their emergency dental location on Calgary Trail. I have never had a bad experience when going in for my yearly check up, getting a mouth guard created or for the dental emergency. The staff have always been really pleasant and friendly and even when there was a scheduling mix up, they did their best to accommodate my needs. Dr. Yeh has always been really good about answering any questions I might have about my teeth, procedures and what to expect. I recommend this clinic to people all the time and most of my family have seen Dr. Yeh at one point or another. An extra bonus is that they have clinics in multiple locations (Sherwood Park, Spruce Grove, UofA). We all know going to the dentist isn't exactly a top activity on the fun list but at least the Smiles Dental Group makes it as tolerable and pleasant as possible :)