I recently had an incredibly frustrating experience at Lewis Estates Dental centre. Despite…read morescheduling my appointment months in advance, and conformation from the clinic . I was left waiting in my hot car. I waited for well over an hour,for the staff to let me know I could come in, after sending me a message to wait for them to let me know when the room was ready. I watched the staff throw out garbage and leave for the day. There was no communication from the staff about the delay. When I text as well as called the office leaving a message, it was ignored. I left a message for the dentist to call me back with an explanation, it was also ignored. Not only did I not receive the service, I am out of half a days wage. This is not the first time Dr Baines has left the office when I had an appointment. Last time was her sons graduation. I'm guessing she knew well in advance her son was graduating and could have rescheduled my appointment. My time is valuable, and it's disheartening to see a Dental office that doesn't respect that. I won't be returning and cannot recommend this practice to anyone who values good service.

I moved to Edmonton about 6 months ago, and decided it was about time I found a dentist here…read more.. First of all, they didn't tell me until after my appt that they don't do direct billing. The fact that I had just gotten paid was the only reason I could afford to pay them, since you know, I'm a student aka poor! Though the receptionist told me my insurance cheque would take no longer than a week (its been 9 days now...) The first appt was ok, Dr. Sekhon seemed very knowledgeable and actually went through all my xrays with me. Turns out I apparently need a crown (EEK!-$$$) after I have my wisdom teeth removed. (OUCH+$$$). My second appt was just a cleaning, the hygienist seemed very knowledgeable as well, and thorough. She was also very nice. The service was good for the most part, however I have literally been sick to my stomach, not knowing whether or not I'll be able to pay my rent on time because of 2 dentist appts. Unfortunately for this reason I will be switching dentists, there is no way I can afford to be paying $450 up front for each appt, and then $1800 for a crown. I really don't understand why all places can't do direct billing.

In my current position, I do not have insurance for dental coverage. Having a basic cleaning at my…read morecurrent dental office runs upwards of $400. I got 5 star service with Orchid Hygiene Dental Studio for $155! In addition, saving so much on the cleaning, I had a whitening treatment done that can cost upwards of $600 for $80! I'm thrilled with both the cost and the outstanding service I received and will be recommending it to everyone looking for this type of service.

From the owner: We will free you from bleeding and tender gums and bad breath!…read more We do gentle effective gum therapy and teeth cleaning in a relaxing environment in a setting you have never experienced before. Here you can get professional teeth whitening systems and sports gurds. Convenint evening and weekend appointments available!

Wonderful, PAINLESS dentist experience. I have gone here twice and this dentist is wonderful…read more I am no longer scared of going to the dentist! I will only go back here from now on. My old dentist was always rushed and didn't care too much if I had pain, to even stop and try other ways to lessen my pain. At Allure in Lewis Estates, the dentist and his assistant always make sure i'm comfortable, they ask me to raise my hand if they are causing me any pain at all...I feel safe. They are quick to get the job done, and responsive if I feel any pain so they slow down and make the experience easier on me. Last appointment i got lots of teeth problems fixed in an hour. Minimal pain-all due to my toothache (the reason i rushed over there!) I trust this dentist with my teeth. I look forward to going back next time.

Great experience! Dr. Chen and his staff take the time to ask questions and explain in depth…read moreeverything from dental procedures to insurance coverage. Dr. Chen is very pleasant,knowledgeable and gentle. He even called me by name which made me feel like I wasn't just a body in the chair. And I also felt that he was trying to be fair and cost Conscious when it came to recommending further procedures. I went to him because I had heard other people highly recommend him as well.

Edgemont Dental was wonderful at looking after us. Very kind and compassionate and great work.read more

From the owner: Edgemont Dental is a family owned practice that performs all aspects of dentistry. We strive to…read moreprovide compassionate and high quality care.

I've been going to Hawkstone Dental since it was actually in the Hawkstone neighbourhood. It's now…read morealmost 40 minutes from where I live and I'm happy to travel to see Dr. Grant and his wonderful team of hygienists and the front office manager Jan. All the staff seem genuinely happy in their positions and try to make your time there as comfortable as possible. I've had multiple hygienists and they are all gentle and professional. Jan has worked in the front office for years and she is the most lovely woman! I had a dental emergency on a holiday Monday when they were closed and they called me first thing the next morning and I was able to see Dr. Grant that afternoon. Wonderful customer service isn't limited to the restaurant industry! If you're looking for a kind and professional dental clinic, come to Hawkstone Dental Clinic (now by the River Cree!)

With so much competition in today's world the only thing businesses can do differently is the…read moreservice. Hawkstone Dental goes above and beyond. From Jan at reception to Dr Grant and Amber the commitment to service is first rate.

I have been seeing Dr. Pisesky since I was about 7 years old (I'm 23 now). Even though I now live…read moreon the south side of the city, I would never switch dentists. I get anxiety even thinking about him retiring haha. Their new office is beautiful and all the girls who work there are extremely nice. The only thing I could complain about is you have to pay upfront and then wait to be reimbursed by your insurance company. To give you an example of how awesome of a dentist he is, about 3 years ago I had just started a new job and my benefits hadn't kicked in yet. I had an infected wisdom tooth that needed to be removed. When I went to pay the bill, I realized he had charged me peanuts for the procedure. It was extremely kind of him. I highly recommend this office.

I wouldn't recommend taking your kids here especially if they are nervous about dental work. I was…read moreassured that they were good with kids and it was alright it was his first procedure. Halfway through my son is telling me that he can feel them drilling. This is naturally disturbing for a kid to experience. The dentist lost patience, literally tossed his tools like a child on to the tray with a nice clang, and huffed about in a mini temper tantrum that "he couldn't do this!" I was sitting in the waiting room in view of the office, and I just about yanked my kid out of the chair and told the dentist to watch his temper. Instead they called me in, suggested I sedate him, and instead pumped him full of nitrous, which substantially upped my bill. Some professionalism and patience with children should have been present, and I won't be returning.

I recently had a filling that was poorly done and failed just two weeks later. The dentist also…read morerecommended two additional fillings immediately after the first one. However, my experience at this clinic was subpar. I waited 45 minutes past my scheduled appointment time, which led me to rebook and eventually cancel altogether. Im trying to go back to my previous dentist however when I asked your clinic to send my X-rays over, the front staff mentioned they were busy with back-to-school bookings and would try to get to it. However, they still haven't received them. To make matters worse, I overheard a conversation about a patient getting a root canal and the clinic having to send documents to a lawyer while I was waiting.

I'm a believer in positive reviews. I'd like to thank all…read morethe staff at West Dental. I've been there twice. Seen 2 different dentists and assistants. Both times, they were nothing but very friendly, non judgmental and went above and beyond for me. I'd highly recommend these guys. My next dental visit will have no anxiety, this I know. Thank you guys!

The best dental professionals ever. Today that means Dr. Sawani and his amazing assistant, Brenda…read more First class!

excellent staff friendly and efficient , clean environment Laura the dr's and front reception are…read moreall welcoming and extremely accommodating.

I started off at the Northside Pure location when I lived closer, and wasn't crazy about the ortho…read morethere. He was too rough with my 50-something year old teeth, and I was seriously concerned he would loosen a crown I'd had over a root canal. I chose regular braces over Invisalign because the amount of coffee and noshing that I do wouldn't have made it feasible. When I moved to the west side, I was lucky enough to begin coming to this clinic instead, and have been SO happy I did! Dr. P is hilarious. Should have been an actor. A complete character, but also very caring and professional. Not long into my treatment, I received a cancer diagnosis, and asked to speak to him privately about my care, because I was terrified and had no idea how to proceed. He took the time to tell me everything would be fine-- they could treat me in a private room, and they'd take every safety precaution they could. Fast forward a few months, I'm cancer free, and am nearing the end of the treatment (I know he's getting tired of me asking when these things can come off. LOL). He really has taken the trouble to get to know me, and I can't WAIT to see what my new smile looks like...hopefully around February.

Eight years ago I took my 7-year old son to Pure Orthodontics. He started with Phase 1 there to…read moretreat his under-bite. When I signed the contract, I saw there was a Phase 2, which I inquired about. I was told "Don't worry about that!" My son got braces which he wore for a few years before they were removed. At that time I noticed that he did not have room for the right upper canine, so I returned to Pure Orthodontics and notified them about this, since no one there was ever discussing this issue. That same day I was informed that "we have to move to phase 2" which they told me before "don`t worry about it". Obviously, this cost me another few thousands! My son went back to wearing braces and is turning 15. Pure Orthodontics wanted to remove them in the spring, and I refused since his teeth were still misaligned after Pure Orthodontics attempted to "create room for the canine". Meanwhile, my husband got invisaligns with Pure Orthodontics. Once they finished his treatment, his teeth started slowly moving back, although he has been wearing the retainers at night as instructed. Then on July 20th, 2023 I took my younger son (12-year old) to Pure Orthodontics (West). I was informed that he needed braces "AS SOON AS POSSIBLE" and if we don't start "IMMEDIATELY" he would need surgery to open his gum and get some adult teeth pulled out. The financial advisor (Pure Orthodontics West) created a sense of urgency, almost made me panic. While I was working with her on signing the required papers, she kept mixing up my husband's name (Marian) with my older son's name (Andrei) on my younger son's contract (Alexandru). I had to correct her a few times and ask her why my older son's name (Andrei) would appear on my younger son's (Alexandru) contract. I was afraid that she would attempt to access Andrei's benefit again since he was still their client, too. Then, I requested a discount for family member since Alexandru would be the 3rd one coming there. This financial advisor said that she would give me $100. and asked me: "why do you care, you have enough money in your account and if I give you $100, it will go to the insurance." I left her office thinking that bringing my kid there for orthodontics would be a huge mistake since I felt like this financial advisor tried to scam me by creating a sense of urgency, denying to offer the family discount and than trying to get everything I had in my account. I must say that Pure Orthodontics LOST MY TRUST that day. So I decided to see another orthodontist and this is what I did. The new orthodontist my son saw asked me to take him to our dentist first, and have 3 baby teeth pulled out, work on his oral hygiene and return to his practice in about 5 weeks. They did not rush into asking me to sign papers, or creating a sense of urgency as the financial advisor I saw at Pure Orthodontics. When I booked the appointment with this orthodontist, I called Pure Orthodontics in August, informed that my son Andrei would never return there, cancel everything including the next appointment (in October) and close his file. We went to see the other orthodontist and I thought he would start my son's treatment with braces. Instead, he checked my son's oral hygiene and discussed again the available options (clear braces, metal braces and invisaligns), and asked us to book another appointment in December. That was the time when I was asked to sign the papers for the treatment which by the way was only $7900 (instead of $8999 at Pure Orthodontics). That same day I found out that Pure Orthodontics already charged my insurance $600. Later, I received an email from their financial manager asking about my son's cancelled appointment. I informed her that Pure Orthodontics was notified that Alexandru won't return there and he started being seen by another clinic. Next I was informed that I own Pure Orthodontics $2000 because I missed cancelling the contract with them within 10 days after signing it on July 20. They pretended that they scanned my child's teeth and ordered braces at that time. After having Alexandru consulted by another clinic, I wonder how the staff at Pure Orthodontics scanned my child's teeth and ordered braces before sending him first to our dentist to get his 3 baby teeth pulled out as the orthodontist at the second clinic did? Also, my next appointment with Pure Orthodontics was in Oct and they were notified about my son not returning there in August, so he did not start the treatment there at that time. Since I missed cancelling my son's contract with Pure Orthodontics within the first 10 days, I have to pay $2000 now for the lab fee associated with the orthodontic appliances made for my son. I requested them to give me these appliances and we`ll see what they say! Overall, the lack of professionalism displayed by the staff of Pure Orthodontics made me walk away and loose $2000 now after bringing a 3rd family there for orthodontic treatment.