Bait and switch on party bus size (mid-January 2026). The owner, Ray, said he was justified in…read moresending a smaller vehicle without informing me since he gave me a $10 discount on the rate. What he didn't acknowledge is that when he had offered lower rate his text message still had the 16 passenger in it. It literally said "16 passenger $150.00 per hour". He did not communicate that he was planning to send a 13 passenger sprinter van. We did end up having 13 passengers but it was really really tight and not as comfortable. I think I was over charged. The owner never offered any discount or anything to address this issue. When I insisted he send a larger vehicle he said it would be a 2 hour wait and the wait time would be part of my 4 hour rental. Of course, I was not going to take that unreasonable offer. Anyway felt like I was scammed.

Frank is the man! He was our bus driver for prom and gave us a free upgrade! Super great guy…read moredefinitely will be booking transwest again!

Upperclass limo? More like Underclass and old piece of junk!!…read more We should have seen the red flags when we scheduled to meet with the company rep to specifically see the limo, sign the contract, and make a deposit. We drove all the way to their offices to be told the limo was not available. What? We should have walked away at that point but went ahead and booked the black limo, paid the $500 fee, and signed the contract. Bad decision!! On the day of the event, which was to drive us to Dodger Stadium for the Paul McCartney concert, which was also part of my birthday celebration. The driver (Chris) called to get the address of our pick up location, which was already on the contract. We could barely understand what he was saying because of his very strong accent. The driver arrived at the pick up location and we got into the limo. The limo was old, nothing worked, and it had no ice or drinks as previously requested and promised. I had to get ice from my house to fill the car's ice buckets. The sound system was cheap (definitely not Upperclass)and I asked the driver to help me sync my IPhone but he didn't know how to work the system. I spent half the drive to the stadium trying to pair my IPhone but it never connected. This was time I should have spent enjoying myself. I finally gave up and put on the radio. Upperclass? I think not!! It doesn't end here!! I specifically told Chris that I would call him 1 hour prior to the end of the concert so he could make his way back to the limo pick up location and did with a follow up text. After the concert was over, we proceeded to walk to the pick up location where all the other limos and drivers were waiting for their clients! Not ours!! This dude was still on Sunset Blvd making his way back to the stadium. Upperclass Service!! Definitely not!! Me and my friends had to walk all the way down Vin Scully Ave to Sunset Blvd where we finally met up with him. Listen to me very carefully Mr Upperclass!! There's nothing UPPERCLASS about your limos, service, or drivers!! Your company is a SCAM!! Be warned people, go with another limo service!! This one will fail you and spoil your special day!! Trust me, it happened to me!!

My husband won a Limousine ride and lunch on Rodeo Drive when he appeared on The Price is Right…read more Anyhow, we didnt have much time left to take the ride and lunch, so we arranged to take it yesterday. Upper Class Limousines was the company that The Price is Right had arranged for us to travel with. The driver, Dilip, was awesome! He picked us up at 10am in a beautiful stretch black Limo, complete with light show and bottle of Champagne (which I enjoyed...the whole bottle on the road). He took us on a lovely scenic drive up the Malibu coast and then, pulled over so we could take photos at the beach. Then, continued on to have us at the Polo Club in Beverly Hills at 1pm. When we were done with our meal and shopping, Dilip was prompt in picking us up. We arrived home at 4pm, where he allowed us to take even more photos. We had a wonderful time!

Great service for a limousine rental. I booked Bel-Air after calling a few other local companies…read morefor my son's Senior Prom. I booked with them due to the following: 1.Best rate; and 2. Better availability than the other companies (black limo available vs only white) . From the beginning, I dealt with Phil. Even though I made several changes throughout the process (due to my teenage boy not communicating details with me), he was very a accommodating. Our limo driver was the consummate professional and my son said he was "very cool." My husband was very content when the limo showed up, as he wanted the classic look. Overall, 5/5 and definitely would book again.

Would Defiantly recommend !!!! We rented a party bus for my son and his friends prom May 5th 2018…read more Phil was great showing us the different options of limos! Very patient and most importantly HONEST! Love the service Driver was awesome! The young adults were super happy with service Thank you guys for everything

We worked together with this company on June and it is excellent, good service, the driver was…read morealways very kind .I forgot his name.

Hard to believe on the reviews posted here that it was the same provider…read more Part of your "specialty" is Sweet 16, you completely failed on hosting for a group of teens. 1st you failed to show up on time. Given that you previously were accommodated for time. 2nd your bus was dirty. You didn't clean up from your previous pick/drop off. I later found out that there was booze left behind. 3rd it was not the same bus I was shown, how old are your photos and video. VERY DISAPPOINTED ON THIS "COMPANY" If you couldn't handle this pick up drop off you should not accepted the job.

Very happy with Lady Luck. Arrived early & was very nice. The girls had a great time. Will…read moredefinitely do business with again.

Great customer service, great price, Escalade Limo as pictured. Used them for my sons prom this…read morepast weekend. Driver was efficient, nice and on time kids had a blast.

Absolutely worth every penny spent! Shane and his team are simply the best. Senior year goes by so…read morefast that before you realize it, prom is quickly approaching. With less than a month to plan, I called Shane and thankfully they had one limo left. The price was reasonable and the driver Ben was incredible. He was on time and explained the limo rules so the kids could have the best experience. Most of the kids have never been in a limo so it was really exciting to see all their faces light up as the Escalade limo pulled up to take them to prom. The girls liked the fact that they could leave their slippers in the limo so when they got done with prom they could slip on their slippers and be comfortable after dancing the night away. Highly recommend renting a limo for prom as it makes it so much easier for us parents. No dealing with traffic or timing your arrival. Everyone gets to prom safely and there's plenty of room to spread out so that dresses aren't stepped on. So if you're on the fence, just book it. It's definitely worth it!

We used Lady Luck Transportation for our daughter's 13th birthday party. From the beginning, the…read morebooking and communication went very smoothly. Shane, the owner, and Ben (our driver) were fantastic. We rented the 14 passenger Escalade and it was so clean and well kept. They even decorated the inside of the limo with a birthday banner and balloons. We will most definitely use their services again in the future and refer them to our friends and family!

I had such a great experience and cannot recommend them enough! They truly worked with me every…read morestep of the way, especially with everything being so last minute. I honestly feel so lucky that Kenny was the one helping me through the process. He was incredibly professional, knowledgeable, and transparent about pricing, while explaining all of the plans clearly. He made sure I felt comfortable, informed, and taken care of the entire time. It's rare to find someone who is both highly professional and genuinely caring, but Kenny was exactly that. I couldn't be happier with how everything turned out. 10/10 recommend -- thank you, Kenny!

BEST party bus/ice breaker experience i've ever had. friendly guy, kept us safe on our 45 min drive…read moreto the club. such a fun experience will definitely book again

Our driver Louis was very respectful and easy to chat with. He picked us up on time and made sure…read moreeveryone was safely home. We highly recommend this luxury service.

We booked a Reyes Rides to take us to and from a concert on Tuesday night. First, the booking…read moreprocess was very easy and whoever was helping me was very professional and accommodating. Second, our driver was on time, polite and professional. The Escalade was new and very clean. I will definitely be using this company again for future rides. I 100% recommend them!