My 11 year old's gaming laptop was working before I brought it here for what was supposed to be a…read morerepair. Horrible Horrible service!!!

They had my laptop for 2 months and never took care of my problem. I called after the first month…read moreand it wasn't done but I decided to give them more time, after 2 months I went to get my computer and it still hadn't been touched.

Fixit gave me an estimate and directions to their store. I visited their store a few years ago for…read moreanother issue, and the issue I had was so simple to them, they did it pro bono! I kept that in the back of mind for future projects. And said to myself, next time something breaks I'll come back here. Fixit gave me an estimate and directions to their store. I visited their store a few years ago for another issue, and the issue I had was so simple to them, they did it pro bono! I kept that in the back of mind for future projects. And said to myself, next time something breaks I'll come back here.

Front desk guy was nice and patient! Very understanding of my interesting situation with my laptop…read morelol. $40 for same day service. Would go back if I had further issues (let's pray I don't) because I know I'll be in good hands!

Great service. We originally hired them for tech support, they have guided and grown with us…read more Cutting waste where needed and expanding where beneficial. From a bunch of expensive cable modems to faster fiber with a Starlink back up for the same price. They installed our fiber optic backbone, security cameras as needed. And maintain our network.

staff there is awesome and up-to-date on all the latest issues with Apple products. it's a…read morebeautiful facility, and when I walked, then it was not very long before Taylor came to my aid with an issue on my iPhone 17. Very knowledgeable staff!

I acquired an older word processor at a thrift store. I was looking for something without any…read moreonline access to allow me to concentrate on my writing. Much to my surprise, I found a Fusion Writer really cheap. It works well, but the device was lacking in battery capacity before it died completely. (The device came out in the early 2000s, and was obviously designed for usage in an elementary or middle school setting.) I Googled to try to find a company that could replace the battery and found Top Cat Steno online which appeared to have a battery replacement in stock. However, when the battery was shipped to me, it was for a different device which was a Stentura Fusion. I contacted the company again and was put in touch with Jonny who was great! I sent him back the battery they sent me, and he told me that he thought he could put together the right battery for me. I sent him the battery I had, and although it took him some time, he and his technicians were able to get me the battery I needed for my device. Through it all, Jonny was very communicative and professional, and he got the job done. I have nothing but praise for Jonny and Top Cat Steno. If you're looking for top notch service, this is the place to go.

Amazing customer service. Answers all your questions without making you feel stupid. Brian did a…read more data save for me, and also helped me through some issues when a big 27 inch iMac was starting to fail. He's my guy, I use him without any worries.

Excellent insight. Very patient. Explains things simply. Good experience. Would definitely return…read morefor service.