Any place that loves Freckles McWolfington is a place I wanna be…read more Picked up an online order; fast and easy, and service provided by some super friendly folks. I even bought a new phone case while I was there. It ended up not being what I wanted, and the return was as easy as the purchase. You gotta give props where they're due, right? Brick and mortar with better customer service than most every online seller? 5 stars all the way, e'er day..

UNRELIABLE APPLE GENIUS BAR STAFF AND MANAGEMENT…read more Had an older Mac that wasn't powering on so I called Apple Support which then sent me to this Best Buy for diagnosis. Prior to traveling there, from Slidell, I called Best Buy and the online representative ensured me the staff was just as qualified as the Lakeside Apple employees. I did try to call the store prior, but Best Buy just forwards you to a main call center somewhere in India. Upon arrival a young gentleman, with long dirty blonde hair, within five minutes proceeded to tell me there was nothing that could be done because the computer was too old. When I asked, then why would Apple send me here and a Best Buy Representative say you could help, he just apologized. I asked if the main Apple store at Lakeside could fix it and he just had some story about it being too old for parts. In hopes of reaching a resolution, because his reasoning didn't make sense, I asked to speak to a manger. A female, black hair, came up and just rubber stamped the technicians, talking points without asking any amplifying questions. After that I left and called Apple Support back, they informed me the computer could be repaired or their system would've not allowed the appointment. Two days later I dropped it off at the main Apple Store inside Lakeside mall and in a week it was fixed it. It's more likely a management issue, because it's the only Best Buy store I've been in where you're not greeted right away. As well as while I was standing around, clearly waiting for help, the same gentleman was just chatting with a girl while other staff, not engaged with other customers, just overlooked me. My recommendation is if you need Apple Support don't waste your time at this store, they clearly don't care to help.

My 11 year old's gaming laptop was working before I brought it here for what was supposed to be a…read morerepair. Horrible Horrible service!!!

They had my laptop for 2 months and never took care of my problem. I called after the first month…read moreand it wasn't done but I decided to give them more time, after 2 months I went to get my computer and it still hadn't been touched.

The print center refused to do the order for me. Also I waited over 45 minutes for them to tell me…read morethat they can't help me. The manager Josh was very rude and I recommend no one to come here. Store #344 in Covington LA

Had a printer issue. Went to Office Depot to hopefully get a tech and try to resolve it. Spoke to…read more"Josh" who was more than helpful and found a resolution. He was professional and courteous. I highly recommend this Office Depot.

Oh wow!! That is all I can say about Kerry at this location…read more I was having problems with my computer, and I took it over there to get some help. Kerry give me more than exceptional help. Over-the-top experience and would recommend them highly.

Great service, fixed computer without losing data and files, runs better and faster then before!…read moreHighly recommend!

Went in this week…read more One employee was with a customer Other employee was at the desk, but didn't greet me or ask me what I wanted. So I left. They need to work on their customer service

I was in Biloxi on business and was absolutely paralyzed by my laptop. I came to computer shack and…read morePhillip did not disappoint. Delivered earlier than promised and working perfectly. He really knows what he's doing and I can't rate him highly enough. And very reasonable price! Did I mention what a nice guy he is?

Brianna was the most helpful person in printing! she truly…read moreis a life saver and honestly probably saved my job lol ask for her help! she knows what she's doing!

This place is supposed to open at 8, I say for 30 min and waited watching at least a dozen…read morecustomers either wait or leave.

Computer Hell. Brought my computer in because it kept randomly restarting after a couple minutes of…read moreopening. They call me back and say it's a ram slot issue, apparently fix it, I bring it home same issue is occurring so I bring it back, they tell me they just switched over the ram slot. So now a couple weeks later my problem has gotten even worse and what do ya know! The whole motherboard is messed up! Now they're telling me it was on the work order the whole time and that I need a replacement motherboard starting at 199. Stay as far away as you can from this place unless you want a 2 week fix that will inevitably break again.

I'd rather wait the 3-4 days it takes for a part to ship from Best Buy than go here and get…read moreliterally scammed out of my money. There is no way a $200 up charge is for a "lifetime warranty". And that's not to mention that these guys will call and harass you about buying their software even though you said no the first time. They only care about how commission they can make off you. Go to literally any other place than here. It's not worth your time or especially your money.

Used them for a laptop, iphone, android. They are very good at what they do & prices have been very…read morereasonable

Mandeville Technology has been taking care of my apple products for several years. They always do…read morean outstanding job for a great rate. A few months ago, my primary laptop, a MacBook Pro, crashed its hard drive. Mandeville Technology was able to get it replaced, installed and back in service in less than 24 hours. I was amazed! I highly recommend Mandeville Technology.