Purchasing a vehicle is a major life purchase, and Shawndel Gordon made the entire experience easy,…read morefriendly, and completely hassle-free. From start to finish, Shawndel was straightforward, relaxed, and pressure-free. He took the time to answer questions, explain options, and ensure I was comfortable throughout the process. His professionalism, honesty, and customer-focused approach made what can often be a stressful experience enjoyable and seamless. The level of service provided exceeded my expectations. I highly recommend Jordan Automotive Group, and especially Shawndel Gordon, to anyone looking for a vehicle and a truly exceptional buying experience. Thank you, Shawndel, for all that you do!

We had an outstanding experience working with Andrew. His attention to detail and dedication…read morethroughout our shopping and buying process was exceptional. You'll get a friendly, knowledgeable, and committed Jordan employee who treats you like family.

These guys are the real deal! From start to finish, a total class act! Everyone at Basney from…read moreChris Egan, to both of the Chad's are super friendly, helpful, honest, funny and they beat the snot out of any Chicagoland dealer. No games and total honesty are rare in this industry but Basney BMW does both. Never tried to upsell, didn't try to hide any fees, just total transparency. After working out the details remotely, I took a train ride to South Bend and was in and out in less than 30 minutes. I have purchased a lot of cars and this was the easiest deal ever. I have to say that even including my train ride and the drive back I can almost guarantee that I still saved time versus the time it would have taken negotiating with the dealers in the Chicagoland area...and the train ride was pleasant to boot. Anyways, if you are within a day or two drive, I think it is well worth it to shop Basney BMW. You will not be disappointed with how you are treated. I am sure I will be a return customer too.

Best car buying experience I've ever had. No hassle, no pressure. Tim Baransky and Denny Moss were…read moreboth great to deal with.

Just got a new truck, Morgan made everything easy, got a couple other things added when I bought…read moreit, tinted windows, mud flaps, fabric & paint protection .. left it there all day to get stuff added, had to take it back in to get the fabric & paint protection done, they ran out of time on the day that I had bought it in, no big problem, had a shuttle driver bring me home and come and pick me up, which is nice, I would not have any problem buying another vehicle from these guys

Last summer I brought my Toyota Camry in with a red light and the A/C not working--and it turned…read moreout to be squirrel damage, which OMG I had no idea how much damage a squirrel nest could cause! My insurance company could not find me a rental car so I was left ARGH In the wrong state, when the general manager arranged for me to borrow one of their used cars for a week! While all my craziness was going on, I saw the staff being both kind and patient with a frightened, elderly person who said their extended family was out of town. I didn't hear the end of that, but the basic decency of the folks there won me over. I had a dust-up with a deer this summer--first ever in decades of Midwest living--and I guarantee you Jordan Toyota will get my business. My Toyota is a tank, still driving despite Hello, Deer, and the parts LAST.

I think it's hit or miss depending on the salesman. I came in this summer and the guy tried to tell…read moreme he couldn't service my brand new jeep because I bought it in another location. This just isn't true. He went on to tell me that the clear squeak in my car was the radio. It wasn't. Clean and relatively quick, but not good service. One star up because they have a free shuttle service

Worst dealership I've been to. Went in knowing what I was looking for with cash ready, a salesman…read moreapproached me and I told him what I wanted, long story short he tried getting me to look at a bunch of other cars because he didn't think I could afford it (it was very implied) the guy was super disrespectful and asked weird questions showing a lot of attitude. I was with 2 other people and they were just as taken back as I was. I went to another dealership the next weekend and bought what I could have gotten from this one just because of this salesman.

I found Auto Import Specialist a few years ago. After receiving completely awful service for my…read moreMercedes at the local 'beep beep' dealership, I needed a service center that was honest, fair, and that I could trust to work on my E-350 wagon. I have to tell you AIS fits the bill in every way! The service is exceptional, the guys are very customer oriented, and the work is stellar. I have been around awhile, have had many classic cars, and have been to many auto shops throughout the course of 60 years of driving. This place is head & shoulders above most. Take your car here if you want to be treated with courtesy, honesty, and fairness & want good work and great communication. These guys, Mark, Jeff, Joe and all the guys in back love what they're doing ... and it shows!

I am a 73 year old, widowed grandmother and I've had AIS work on my 2008 MINI Cooper S about 4 or 5…read moretimes now and am extremely happy with the service I've received from them. I feel my car is in good hands with them, they are honest, do great quality work and I feel I can trust them to keep my car being dependable for me. They will continue to receive my business! Knowledgeable, professional and trustworthy is what they are!!!! Karen S

Dont waste your time or money. In my opinion, they are very dishonest!…read moreBEWARE !! The vehicle i purchased had major problems that i think Alen knew about. I had to put an additional $3500 into my car to keep it on the road ! Steer clear of Cars2you !

I had a my 2002 Wrx worked on at a different shady shop in Osceola and they messed up my car really…read morebad. Cars2you took my car in and said that it was in really bad shape which I can attest to myself, and they worked hard to get it right and brought it back to life and were updating me step-by-step and being transparent with the price as well. Highly recommend shop.

Technicians were able to get my car in and serviced by close of business as requested.read more

Purchased a 2019 jeep overland 12/22/25. 3 year bumper to bumper warranty. Within 3 months (of…read moreminimal use i might add) it's acting way wierd and lights coming on dash so we make an appointment for the soonest available date, April 11th. The car sits for 3 weeks while we wait for appointment. We're eventually told it's the Transfer case. $4000 repair that luckily we'll have covered under warrenty, minus deductible. The warrenty gave a discounted price for a rental for 10 days. The dealership says they don't have loaners available. April rolls by. May rolls by. Their steady telling us they can't get the part. When asked in June about an ETA we were told to, and I quote, 'Take it up with Chysler'. As if they were sick of us asking once a month. Unbelievable. So I did. I called Chysler and was informed this was in fact a gurley leep situation. It's mid July and Their now saying our car would be getting worked on the first week of August. Ironically at the edge of the Indiana lemon law time stance. Utterly unbelievable. IF it's ready that week we'll have 6 months car payments made for a vehicle we don't have. 6 months full coverage insurance on a vehicle i can't drive. Ive Lost multiple 1000's of dollars from my shipping job, which is why we got a 'dependable' vehicle to begin with. It's been a nightmare financially. We Would of had better luck off FB market place

I have always had great service Terry C has been great on…read morethe sales and Brett in service does a great job. Keep up the good work

Never again would I take my car for repairs at Gates Chevy World. I came in to have some minor body…read morework done after hitting a deer. This entire establishment is a bunch of pathetic losers. They cannot communicate. My car was there for 2 months and I didn't get one phone call as to what's going on, after "Steve" told me he would be calling me twice a week with updates. The entire staff are a bunch of pathological liars (They lie to you when lying is not necessary). So after 2 months I started calling them. Every week I was told we'll have the car ready by the end of the week. A week passes by and 'nothing' no phone call, no car. this has been going on for the next 4 weeks. finally they said they finished it. When I went to pick up the car the body panels don't line up, bolts are missing on the undercarriage shield. The cover is flapping in the breeze. My headlight fogged up. A new scratch on the back of the car where they didn't do any work. To make the story short, their customer service (the entire staff) is pathetic. A bunch of losers who do not communicate well and cannot do even basic repairs. I had to take my car to another body shop in the Chicago area to get everything straightened out. NEVER AGAIN!!

Great place to purchase a new or used vehicle. My self I bought a 2015 Nissan Armada price was…read morereasonable and after purchasing it had a problem that would have been hard for them to catch before selling the car but they stood by what they sold and made the repair at no cost.( I was amazed ) After a few years earlier being take by a dealership and was told to bad sold as is. Thank you Basney.

I made an appointment at 9:30 to get my car fixed which I was told would take 2 hours. I arrived…read moreat 9:20. At about 11 I looked in service area and my car had not been moved. When I asked service about why did I make an appointment, she was rude and walked away. I did not leave until 2:45 pm. There is so much more I could add here of the service managers and the treatment I have received but I only have so much space. I will not go back nor ever recommend this place to anyone.