Such a rewarding experience to deal with Whidbeytronics! I've gone there several times over the…read morepast year, and each time I come away glad that that is where I went. I am NOT a techie, I do not know much about the devices I use. And yet, most amazlingly, not only do they help me get the most out of the machines, I come away having learned something and not feeling stupid. One thing I espcecially appreciate is how they explain what is wrong, showing me the actual file with the specific informationi about the problem. I am writing this post on the computer, a reconditioned one, that I bought yesterday and into which they managaed to transfer all of my data, including the priceless pictures of our grandchildren and our dog, and all of the many many files that are the makings of a book in progress. Thank you Whidbeytronics. So glad I didn't have to go into town.

I was stupid enough to believe them when they said that the problem with the fan on my hp laptop…read morewas caused by broken pieces from the hinges. An hour's labor later, $125, I realize I've been nothing short of ripped off. I know other people have submitted bad reviews for Whidbeytronics, and they've been deleted. Here, on Whidbey Island, you can be ripped off!!

We bought an Insignia fire TV, called within the 30 days of our purchase they said it was changed…read moreto 15 days the stupid TV keeps going back to the home base we have tried everything uninstalling it, unplugging it, setting direct factory settings, everything and Best Buy says oh no we want to charge you and send a technician out to your house to do exactly what you've already done. Don't buy Insignia fire TVs from these guys because this one sucks and now we have to buy another new TV.

Came into the store today prepared to purchase a new 85" tv. Wondered around the tv section for 20…read moreminutes and never saw any sales staff. Went to the front and asked the "security guard" guy if there was anyone that could help me? He said he would send someone over. After another 15 minutes over there, still nobody showed up. Went back to the same guy and he said they only had 1 sales person and he was busy with someone else I left, don't waste your time here. PS - this was at 2:30 in the afternoon on a Monday!

Cecil's is a friendly electronics store with an incredible music selection as well! Vinyl records…read moreand record players, plus musical instruments including guitars, ukuleles, bass guitars and more. Cecil will also take your passport photo for you. Highly recommended!

I was looking for a ukulele and went in to see what Cecil had. He had a nice assortment of 9 or 10…read moreukuleles ( plus other assorted instruments) and we had good conversation about music and other things. He's very pleasant and knowledgeable and I was very happy to purchase two instruments from him. It's a very nice little store and very well worth a visit.

Pushy customer service. I went in with a desire to purchase several items and the clerk was in such…read morea hurry to get me out of the store I went to the counter with two items and she only rung up one item. It was extremely clear that sales and allowing the customer to shop is how they generate revenue. I won't return and will shop elsewhere and encourage others to go the same.

not helpful at all. called to see if they had a very specific item, which is within their very…read morelimited offerings nowadays, and the clerk couldn't be bothered to see if they had the item.

I recently contacted them to help me in setting up my home theatre and I could not be more pleased…read more They showed up, offered good advice on the best ways to proceed and then started the project. They were professional and were very respectful of our property and cleaned up beyond expectations. I would highly recommend them.

We were having difficulty with our surround sound system and Field Mead at Hi-Tech worked with us…read morefor two days to make sure that we found a solution. He researched the cabling required by Directv (our new cable provider), and suggested a cheaper, more correct cable than what we had purchased at our local big box store. After we successfully installed the cable the next day, we were pleasantly surprised when Field called back at the end of the business day to make sure we had surround sound! We always call Hi-Tech with our audio questions.

Had a new TV with a strange setup that stopped working properly after a few weeks - bluetooth and…read moreseparate speakers. Called Dan and he was here in under 15 minutes. Did quick work, fixed the problem, told me how to keep me from having the same problem again, and left. A couple of hours later it still works perfectly. :)

Dave came by on short notice, hooked up my Starlink and did it record time! Highly recommend!read more

I walked in. A half hour later i walked out with all three of my problems solved, plus two I didn't…read moreknow about, No pressure, just knowledgable service from a tech who knew what he was doing. This is an outfit that knows their trade and well worth the hour round trip.

I brought my old Dell laptop in and Chase proceeded to take it apart and tell me exactly what was…read morewrong with it. I needed a new hard drive. He recommended not repairing it because it was so old.And he's right. I was very impressed. He was great.

This store sold me a speaker with no sound, refused to give me a receipt, and when I tried to…read morereturn it they refused and told me to 'just enjoy the aesthetic.' How is that even legal? then to top it off I go to Best Buy and find the exact same speaker selling for the same price they charged me! I was furious! worst brick and mortar electronics store ever!

UPDATE MARCH 29, 2023:…read more This is a shout out for their employees John and Spencer, for their assisting me re: buying a USB charger, and also re: buying some tools that they had on sale today.