This place was recommended by a BMW-owner friend of mine. I have a 2014 Acura RDX (12 yrs old at this time), I'm visiting LA from out of town and my alternator dies on me while I'm here. The shop is honest, friendly, works quickly but $1,000+ for a new alternator on an Acura/Honda (same engine as V6 Accord) was high for my liking. I went ahead anyway as they were well recommended and accepted I'm paying BMW prices in LA. Overall, my car was fixed the same day and she's running great. read more

Gary and his team of technicians are top quality professionals... over the course of my life I've been to many automotive specialists and I've rarely met a more honest and dead-on shop. I brought my JEEP in for a variety of reasons and not once did he fail to impress us. read more

They see a women coming they they think we're stupid. Oh I got ripped off so bad I ended up loosing 6,300 what a joke. There stuff is junk . The second you drive off lot your screwed. Thanks Gary!!!! read more

This is my go-to place. Gary is from Scotland and he is a wizard of car maintenance, especially with BMWs and other German cars. Jesse is the one who makes the appointments and he has excellent communication. The prices are reasonable and they do everything possible to get your car ready ontime. I wouldn't take my MB anywhere else. read more

Don't be wary of Gary's! Think that getting a new car is scary? At here, it's quite the contrary! But enough of the rhymes, I am a lifetime customer! I walked into their shop after noticing that a vehicle I had been eyeing down was no longer in the lot. I asked Jesse about said vehicle and within the hour Tim and I were on our way to go get the gal. A 1995 Ford Ranger Splash. Yellow as the day was bright, and the staff was just as mellow! Though she wasn't quite ready for a new home, a team of three mechanics made sure she was ready to go by the following day. Gary himself made sure to extend his friendlies! I am more than pleased with their quality of professional, yet admirably attentive, service. Theeesseee are the people that will most certainly pleaseeee! Thanks boys! read more

Gary's Pit Stop - Auto Repair Near Me - Los Angeles, California

Gary is awesome. Very professional, kind, and takes his time with you. While I didn't purchase anything this time, he made the car buying process smooth compared to the pushier dealerships read more

I love this place! They take amazing care of my 26-year-old BMW. They explain every adjustment they have to make. They are fairly priced and excellent! read more

Gary is the cream of the crop! Jessie and the whole expert team of mechanics are definitely keepers. We've been taking at least 5 of our cars (Rovers, BMWs, Mercedes) there for about a decade and have never been let down! The ethics, honesty and professionalism are so very rare to find these days! read more

I've been taking my BMW 128i here since I got it in 2013. They've taken care of me for routine service, major repairs, and preventative maintenance - and always reasonable prices. I wouldn't take it anywhere else for the life of the car. read more

Gary's Pit Stop - Auto Repair Near Me - Los Angeles, California

Poor Service for First-Time Customers - Beware!! I chose this Westchester auto shop based on positive reviews. I called ahead to schedule an oil change and was told as long as I bring my car in when they open, it shouldn't take long. Upon arriving at 8:15am Thursday, they said the service would take 1-2 hours, so I walked the 30 minutes home rather than wait. By 1pm, I hadn't heard anything and my calls went to voicemail. At 1:40pm, needing my car by 2pm and still without any callback, I walked back to find them just starting on my vehicle - 5.5 hours after drop-off and nothing was done, not even an update!! I told them to cancel the service, and I took my car. While they may treat regular customers well (based on the positive reviews), my experience as a first-timer was unacceptable. New customers should be prepared for subpar service(or no service at all). I won't be returning to discover if repeat customers fare better. read more

Gary has great customer service all around. An honest car mechanic, how rare is that to find. My husband and I take our vehicles only to him for repairs and everything is explained so clearly and the car is always working as good as new! I highly recommend them! read more

My opinion is: beware. I wanted to trust this place, but they charged 5 times the hours of labor compared to multiple mechanics online who showed the same sensor replacements on my exact car model. They took advantage because they knew my car was towed there. Other issue was they didn't call me to say my car was already finished Friday afternoon when they were closed Saturday. They did get it done same day which I appreciate, but because of the above violations of my trust, I'll use another shop next time. Other issues were I asked them to swap my FOG bulbs and they didn't do it. The front desk guy responded by saying the daytime running lights were already working fine. When I reminded that I had clearly asked for the FOG lights to be swapped, his story changed to that my provided bulbs were not the correct size. He needs to look up that H4 bulb is the same as 9003... They also incorrectly re-inserted my HID low beam bulb and my left headlight is now completely misaligned. These are both basics and don't give me trust in them either. read more

Excellent car Repair facility thank you for our BMW's for many years . Highly recommend to care for your vehicle

Gary and Jesse were great. Super responsive and helpful. When I actually didn't need any service, they didn't charge me. Would definitely recommend using them. Super professional read more

I have been coming here close to a decade , Gary and Jesse have Fabulous customer service , and are honest ! I Highly recommend

Didn't even charge me for loose gas cap issues , got in and out within just a few hours read more

Once again Gary and his team have come through and kept my 2005 Lexus SUV in safe running condition. It was shaking when I put on the brakes and on the busy 405 that is not a good feeling. The service was fast, in and out in one day. He saved my broken parts and showed them to me when I came to pick up my car. A great experience overall. read more

Very reliable and trustworthy people who work at Gary's! I don't know too much about cars but every time A service light goes on, they check and it's usually nothing. They're honest honest people! Thank you, I appreciate that and have been a loyal customer because of their principles of experience, honestly, fair prices and guaranteed service! read more

Incompetent and Rude. These two words pretty much define their business. I took my BMW 328i for left beam malfunction and 'Adaptive headlights on' message. Gary told me it can be done in a day. They kept the car for 4 days and still didn't fix the problem completely. They stopped answering my calls at one point. I finally went in the evening to pick up my car and it was in 2 distinct pieces. When I questioned Gary, he got extremely defensive and started attacking me saying 'You're wrong'. He just asked me to take the car and leave if I want to. His sidekick Jesse asked me to 'Get out' of the garage because I was standing one foot inside. They came to their senses after I lashed out and put them in their place. The only reason I'm not giving them one star is because Gary had the decency to call me next day and apologize. Doesn't deter from the fact that they don't know how to talk to customers or conduct business. Choose them at your own peril! read more

Gary always delivers professional and efficient service and repair. I can't recommend him enough.

We recently purchased a car from Tim. The experience couldn't be more pleasant. He was punctual and straightforward with the process of getting our tags delivered on time. Highly recommend! read more

This is a very great place, the service was amazing and Gary & his team are the Best. My car end up running better then ever before.

I had a good experience here and I had a old old car, classic actually. But they were patient with me, I towed her in but I was able to drive her away after they finished. read more

Reasonable pricing and great work. I feel like they are very honest. They did not talk down to me or take advantage of me because I am a female which I feel most mechanics do to women. They thoroughly explained what I needed, what I could get away with doing and the pros and cons of each repair. My car needed brakes and rotors plus an oil change. The door would not open. It was done by the end of the day. read more

Gary has been taking care of my BMW X3 for the past couple of years and I've been thankful to have found him. Today I went in to get an oil change before driving cross country to Florida. During the oil change the tech noticed I needed brake fluid and did that service. Gary called me and apologized for not telling me about the brake fluid service and that it would be on the house. When I got my car I noticed the brake fluid job would have been $115 and Gary put it on the house. Really nice of him to do that and he was not being prompted by me to do it. Pure class. He also gave me a few quarts of oil on the house just in case I needed any on my long drive. Recently Gary recommended a tire shop in Inglewood (Wise Tires) and they hooked me up with a great deal on four tires. Gary is the man and you should go to him with your automobile needs. Thank you, Gary. read more

I don't write a lot of reviews but have to share how wonderful Gary and his team are. My BMW needed some routine maintenance that the dealership quoted me an arm and a leg for. Gary came highly recommended from a few friends so I stopped by and they completed the same services for 1/3 the price and were so kind to work with. Agree with the other reviews that mention how they can get busy though -- recommend stopping by earlier in the day or calling to let them know you'll be coming. Unmatched customer service and my car is as good as new. I'll be coming here for all my car needs. read more

This place is beyond great! I took my 2000 Volvo S70 here for a serious coolant leak. The techs here found and fixed an issue I didn't even known about (and showed me the worn out parts without me even needing to ask)! Everything was done in a timely manner, very communicative, and my car drives better than ever. Going 60 on the highway used to make everything rattle and creak, and now even at 80+ it is pretty silent. I will for sure be taking my car here for any future needs. A++! read more

Went there for a brake job and an oil changes and I couldn't be more satisfied with Gary's service. He went out of his way to resolve a secondary brake issue that popped up and personally ensured that everything was fully fixed. I highly recommend this place and will be using it exclusively going forward! read more

Always trustworthy & reliable. Gary & all of the employees are extremely kind & knowledgeable. Great business!

He is always willing to help and goes beyond, l have taken my cars to him with excellent results a very Affordable prices, my wallet and peace of mind have been very happy with his honorable service for several years. I have never been disappointed. Ben G. read more

Gary and his crew are the very best. They are not just responsive and helpful and honest, but several times they have saved me! They checked my car and charged me nothing. Truly unbelievable service. And they did the same for my son one time. I would give ten stars if I could. read more

I decided to give this place a try about 3 years ago, and have been taking my Porche and BMW ever since. This place is honest, genuine, and does great work. Gary takes time to talk to you and make sure you are pleased with the work. Jesse in the office is always cool and willing to answer all questions. This place has a family feel, and you leave knowing that your car is in good hands. The thing I like most about Gary's is that they are honest with you and never force you to spend unnecessary money. I have recommended and will continue to recommend this place to friends. read more

This place is truly a gem. I have an old 2005 Toyota 4Runner and it's finally hit the point of needing lots of extra work and care. Gary has gone above and beyond with my car. Him and his team are true experts. Gary takes the time to really break down and explain what's going on and has infinite patience for endless questions. As a female living in LA for over 9 years, who doesn't posses a vast knowledge of cars, I've been to my share of mechanics that lack transparency and attempt to oversell. Gary and his team are the exact opposite. I cannot recommend them enough. Worth every penny. read more

Really great mechanics! Thanks Jesse for taking care of my car. They are certified bmw service but my car is a VW. It started leaking oil and they got down to it, I was without a car for a few days but came back to me all nicely. Everyone is super nice... and honest. That's not easy to find out here these days when it comes to mechanics... Gary is legit... I like his story on the history of the shop... also appreciated the vintage pictures he shared. You can tell lots of experience here. I highly recommend this spot! read more

Finding a great mechanic that you could trust and depend is hard. I'm sure everyone could relate with me. My car check engine light was on and there is a noise whenever I pressed the break. Gary's fixed the issues on the check engine light and he told me that my car's break was okay that I don't need a new break. Gary is helpful and honest he did not try to find issues that did not exist to make more money. Gary is helpful and trustworthy. He also made suggestions on where to buy tires for my car in the future. I believe on supporting small businesses and highly recommend Gary's Pit shop. read more

I recently took my car to Gary's Pit Stop in Playa Del Rey, California. Although no one is "happy" to need repairs, I was very pleased with my experience. The Pit Stop is a gem. The service is fast. The staff is friendly and knowledgeable. The pricing was more than reasonable. If you're in the Westchester/Playa Del Rey area and in need of automotive services, I highly recommend giving Gary's Pit Stop a visit. read more

Gary and Jesse y todo el equipo que ahí labora hacen un excelente trabajo a tu carro con precios realmente accesibles, simplemente los mejores ahhh pero sobre todo muy honestos. read more

Gary seems the nicest guy when I first encountered him, later upon asking pertinent question to my services with one of his employees the call was dropped. Gary later calls me, I let it go to voicemail and he dares to asked to tone it down for no reason and says"We don't like so many questions to be asked" so here's one more Gary. Do you think you are gonna have new customers after they read this review??? read more

After coming in here for a couple of quick things and having positive experiences I thought this is the place where I can tow my car after it died. The tow guy diagnosed the problem 'starter dead' and Jesse from Gary's pit stop indeed confirmed this. After few hours I got a phone call and a quote around $420 (parts $230 & labor 2 hours). I was told I will be called again later to confirm the price (Jesse wasn't 100% about it). After checking youtube, I saw that repairs take 10 minutes, and I could find parts online for $50, and called Pepboys etc (parts were from $100). I called another mechanic nearby to check for a quote - and their first sentence when I asked was "Just so you know our price isn't cheap but we pride in our work". Their quote was $380. I came to Gary's to push my car away (to my house) as I was going to do repairs by myself. By this time Jesse gave me the final quote ($484). I secretly hoped his final quote will be way lower - not higher. I said this is way over my budget and I'll take the car. In that moment - the owner was supposedly on the phone ordering the part (even though I was never asked to confirm the quote and never heard the final price until just then). $484 to replace a starter. Finally, as I was about to push my car out - I was charged $45 for diagnosing the problem. I guess that's OK. Didn't really expect it. But at this point, they were probably expecting me to pay $484 so they just got what they could. I felt hustled. But wanted to hold any judgement until I am sure this repair is really not such a big deal. I ordered the part online for $70 (one with lots of reviews etc, not the cheapest one). It arrived the next day. And I borrowed tools from my friend. I spent 2 hours fixing (with occasional breaks, re-watching youtube tutorials making sure I'm doing it right). It took ME 2 hours. I have NEVER done any kind of car repair. Ultimately, I felt Garry's Pitstop was a place I can count on when I'm really in need. It showed the opposite of that. read more

Gary and Jesse are straight ahead good guys, with honest answers, get the job done all with an understanding of doing what's best for you.