Marvin McKenzie was excellent. He was courteous and neat. Will request him again…read more 'X'xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.

Very professional and honest with everything. I highly recommend Trust Rooter. Jose took care of…read moreeverything!

I had a guy named Scott who came to my condo. He was early but callqed to check with me first to…read moremake sure I was home. I really appreciated that. I had a stopped up kitchen sink and two toilets. He was able to take care of all my problems. He was also a very pleasant guy and explained what was going on with everything in my condo since I had just moved in a month before. Very pleased with their service

These guys did a great job on a recent plumbing project I had…read more I had them come by for an estimate the other day. At the last moment before the plumbers arrival, I had to rush out and pick up one of my kids because my wife was running late. Despite the change of plans, he persevered, kept in touch, assessed the situation and gave me a price without any hassle or drama, which I appreciated. Some companies are not able to give estimates without both homeowners there walking thru everything which is ridiculous. Anyway, he came back a few days later, showed up right on time for the job and got to work right away. There was minimal disruption and the guy worked very well independently. In the end the project was completed successfully and everything was done exactly as I wanted. Five star work! It's kind of cliche but it's a little hard to find a good plumber these days. I'm glad to have found these Star Line and will definitely be using them in the future.

Jason and his technician were wonderful. They came out and explained what I needed and the…read moredifferent levels of work that could be done including the replacement of the entire toilet if needed. They explained everything and answered all of my questions. The guys were clean, presentable, professional, and very knowledgeable. The cost for the repair was half the price of what some of the other plumbers in the area charge. The work they did is high quality, and I highly recommend John the Plumber.

Tech showed up and quoted 2 washer box installs at $2400.00 total for both I signed and agreed to…read morethe price. Wall was cut open so he could clearly see what was involved with the job. Installed 1st washer box with zero issues and when he returned a few weeks later to install the 2nd washer box he raised the price to $2400.00 for just the 2nd box alone. I confirmed pricing the day before with the office and then the day of when I questioned the tech and spoke to the manager he was rude and belittled me asking if I read the "fine print". I have never felt so disrespected before in my life. This company is the pure definition of the bait and switch. I would NEVER refer or recommend them under any situation. If I could leave ZERO stars I would. BUYER BEWARE. UPDATE Job was performed by Mainline Plumbing for $650 which is HALF of what I paid for the original job with NO attitude and BS. Also wanted to add that when John The Plumber performed the first install they took it upon themselves to use another contractors vacuum which was damaged and had to be replaced. Do yourself a favor and AVOID the drama with this company.

I had a great experience with Water Heaters Only! They were quick to respond, showed up on time,…read moreand explained everything clearly. The technician was professional and made the whole process stress-free. My water heater is working perfectly now. Highly recommend them if you're in Pompano Beach!

Adam and Carl came out to replace my water heater, they were professional, friendly and fully…read moreexplained what needed to be done. The job was done quickly with no mess. They also give a six year warranty on parts and labor, which is better than the manufacturer's warranty. Oh yea, in addition, took care of the permitting process. Thank you.

I was stressed with my toilet not working so I texted Amy's Plumbing and in less than 2 minutes,…read moreAmy texted back saying she would try to fit me in the next morning. I thought "Wow!" She came right on time, diagnosed the problem and fixed it in no time! I asked if I could show her 2 other plumbing problems fearing that she would say no because she had a busy schedule that day, to my surprise she happily agreed, took note of my problems, said she would get back to me as soon as she could to schedule another visit. I thought I would have to replace 2 other faucets, but Amy thought she could fix it instead & saving me time and money!! This is not the first time I've called Amy, but I'm still amazed at how knowledgeable and professional Amy is and how quickly she resolves ANY issues I have and I pray that she never retires, because I'll never call any other plumber!! Amy is the BEST!!!

Extremely disappointing experience. I had been using Amy's Plumbing for a while -- they were always…read moreexpensive, but at least upfront with pricing and the work was done as promised. Unfortunately, the most recent job showed a complete change in their ethics and customer care. I called them to fix a leaking bathtub faucet in my guest bathroom. I was presented with two options: * $850 for a 3-handle replacement but requiring a hole in the wall, and * $1,150 for a 1-handle replacement with a clear promise that no hole in the wall would be needed. I agreed to the more expensive option specifically because they guaranteed no wall damage. While I was off the premises, Amy called insisting the plumber needed to be paid immediately before leaving. I paid. When I got home, I found a large hole in the wall in my master bedroom -- the exact thing they promised would not happen. I called Amy right away. Instead of owning the mistake, she blamed "miscommunication," said the plumber should have called me, and then started gaslighting me by claiming the job was "more expensive" and that I should be grateful that they kept the "old price." Absolutely absurd -- especially considering the already outrageous cost. I offered two reasonable solutions: * reduce the cost to the $850 option (the one that did require a hole), or * fix the wall they damaged. She refused both and showed zero interest in resolving the issue. Key points future customers should know: Pricing has become outrageous; greed has replaced fairness. They do not uphold their agreements -- even written or verbal commitments mean nothing here. Customer care is nonexistent. It feels like they have enough clients and simply don't care about losing anyone. If you're looking for an honest, reliable, and ethical plumbing company, this is not it. I never leave reviews like this, but the level of dishonesty and disrespect I experienced deserves to be public. UPDATE / CLARIFICATION: The owner posted a response that unfortunately does not match what actually happened, so I want to clarify a few key facts for anyone reading this. I was originally given two options for replacing my leaking tub faucet: $850 for a 3-handle valve, with a hole in the back wall. $1,150 for a single-handle upgraded valve, with a clear promise that no hole in the wall would be needed. I chose the more expensive option solely because I was told it would avoid cutting into the bedroom wall. However, when I came home, the wall was cut open anyway, and the tiles in the bathroom were also disturbed. I never received a call, no one asked permission, and no one sent photos before opening the wall. The work was done without any notice. The owner now claims that: the tiles "were not disturbed" (they were), I approved additional work because of corrosion (I was never contacted), and that "no one promised the wall wouldn't be opened" (the entire reason for choosing the $1,150 option was exactly that promise). These statements contradict what was discussed before the job started and what I saw afterward. I asked for a fair resolution -- either: * adjust the price to the $850 option, since that's effectively the method they ended up using, or * repair the wall they opened without authorization. Both were refused. I had used this company before when their pricing was high but transparent. This last experience showed a complete change: the price increased into unreasonable territory, the agreement wasn't honored, and decisions were made without my approval, followed by a response that tried to reframe the situation instead of addressing the issue. I stand by my original review. If you value straightforward communication, predictable pricing, and respect for your home, please be cautious here.

We had Ryan and his company, Team Plumbing and Drains, come out January 6th. I received a text…read morealerting me that he was on his way. We had two issues - #1 Change out the faucet so we could use the hot water again and #2 Fix the toilet so it no longer sticks and continuously runs. Ryan came in, assessed the situation, got the needed tools from his truck and completed the job quickly. It's great to have a plumbing company who is honest and cares about their customers. Thank you to Team Plumbing and Drains!

We had a leak under our dishwasher and no hot water in kitchen sink. Spoke with Ashlee and she…read moresaid she could someone over in a 2 hours. Colby showed up as promised, diagnosed the problem a faulty valve, provided a quote before starting work, and had repairs done quickly. Left our kitchen better than before he arrived. Very professional from phone call to service to payment. Team Plumbing is a rare find! Will be keeping their number and using for any plumbing needs in the future. Thank you Team Plumbing & Drains!

consumer caveat!! This company came out to my house because I had been gardening and opened the…read morewater faucet outside and by mistake closed the water valve next to it. When I saw I had no water inside the house I called them because I wasn't sure what had caused it to shut down. They came and he said he would run a diagnostic which may I involve removing the pipes etc. but at the first try, he realized that the faucet just needed a bit more turn to open it (I hadn't tried) and he just opened the faucet and then water was restored in the house.  I thought for sure he would understand that it was not a diagnostic he performed and would not charge the full fee, but he (and the managers) insisted that even touching the faucet was $165. A complete rip off. I wish I had checked their reviews first. They have terrible reviews and now I know why.

Arrived on time. Surveyed the situation and went to work. Called in a camera equipment and scoped…read moreout the problem. Within a short to drains were open. Daniel walked and checked the house plumbing inside to make sure all was well. Great service on a Sunday.

I had other plumbing issues today, and they came so fast!…read more Leo (owner) goes beyond with the "hands-on" fix, as I know most people replace, and he shows you the right way to ensure your plumbing is functioning properly. I have to brag about the "family run business" that is all hands on! His wife, Lori, is on all his service appt. calls and updates you on the return visits! I used them this year a few times now! Called them again and they came right away!!! They are always a good choice!!! I have called them over the past year and found the owner to be hands-on and very professional in dealing with my plumbing issues. They care about your issue and come the same day! They are local, and the owner is hands-on with all service calls! I am so glad someone suggested this to me, and I hope to share this with others. Use local people who are aware of many parts of repair, and do not sell you something!! I used them last year---This was a sudden Sunday Night water pouring into my wall from a wash sink. The company came highly recommended, and I was calling to leave a message at 10 PM on Sunday. They called and immediately went into a repair plan. I was so happy to see that repairs were no damage to the walls and were fixable in 3 hours with all new parts! They called several times to explain the process, and then two plumbers worked on this fast and furious... I am a realtor and will recommend them!!!!!!!!!!!!

Wow, great service and impressively clean and organized. Happy a friend referred me, happy to refer…read morethem to friends. Quality products, quality work as well as on time as promised.

Technician, Bryan , very good. He is careful & conscientious…read more Reasonable prices. Would recommend.

Water heater went out and we called Gator for an estimate. They were here the next day, very…read moreprofessional and courteous. We asked for an estimate to replace a toilet along with the the water heater. Gave option of purchasing from Gator or shopping around. Let them know when our purchases had arrived; they came a couple of days later and easy peasy. Again, very professional, courteous and CLEAN! Have used them before and will use them again if needed.

They were the first to reply, showed up on time, and had my drain cleared in no time. When I asked…read moreabout hyrdo-jetting, they reviewed the situation honestly - letting me know why it wasn't needed in my case - saving me a lot of money by not paying for an unnecessary upsell. I definitely recommend ClogHunters.

My main drain was clogged exiting my kitchen. When I connected Cloghunters they gave me a quote…read moreover the phone. It was less than 1/2 of what I have been charged in the past for the exact same situation. They arrived exactly on time and snaked out my main drain. Prompt, no increase over the phone quote and cleaned everything up. I will not use anyone else now. Definitely recommend Cloghunters.