Called for drain cleaning. Professional, knowledgeable, and fair pricing. I would hire them again.read more

Work was good but they scammed me on parts. They charged me $185 for a $30-55 delta shower…read morecartridge. Paid $400 for a job that took 15 minutes. Called them and she said that's how much the part cost. So apparently Home Depot charges waterworks plumbing 6x the normal cost.

Sewer line was clogged. They were able to come out the next day. They used the power auger and…read morefound roots about 40' away from the house. Once it was cleared they ran a camera and showed me where all the roots are coming in. Friendly repairman who answered lots of questions I had (get your monies worth people, ask them questions!) It was steep at $423, but he gave me some top money saving advice.

Overpriced. Tried to quote me at over triple the going rate for a water heater. Would not recommend.read more

Great response time after initial request for a quote. Customer service on phone was very polite…read moreand everyone was professional throughout the whole process. The tech that changed my garbage disposal was on time, followed all COVID safety protocols, was very nice and he had paper covers on his shoes for entering my house. He was very efficient and also patient with all my questions. Also, he gave great advice on how to keep my disposal unit running it's best. Great business and now my new "go-to" for all my plumbing needs!

I'm new to the area and a friend recommended Nelson Brothers. Easy scheduling (good) but the the…read moretech did not show between the scheduled window of 1-5pm (prior job went long) so they rescheduled me at 2pm the following day (good) and sincerely apologized for the delay (also good). At 3:45 the next day (today), I called their office to inquire - tech is on his way. The tech calls me at 4:05, I'm 30 minutes out!! I explain that is not going to work. I thought you were out front. The service manager then calls me (good) but I cannot make their time work. So as the customer, I (we) have no recourse but to use someone else. I need better communication and a strong commitment to service. I will NEVER use Nelson Brothers because of this experience because it's my only recourse. Applauld good service and shop elsewhere when it's not delivered.

I started using Universal a few years ago, But luckily…read morehaven't needed them in awhile! The staff comes out quickly and will warn you about emergency charges vs regular. I appreciate the knowledge the workers bring, they usually understand some of the older setups I have in my house and what they are the way they are. The staff is respectful, always covering shoes and explaining everything really well. Prices may be slightly higher than other places but having an expert install things correctly the first time is worth it. This round I had them replace a basement toilet, fix a not working faucet and diagnose water pressure issues.

Oh man, thank God for these guys. My friend's sewer was backing up in her basement, and she thought…read moreit was because her youngest had flushed butt wipes. Chris came out next day and snaked the drain all the way out to the road, and it ran clear. The cost for the Visit and the clean out was very reasonable! Chris suggested that if it happened again, she should have them come out and look with the camera. He thought maybe it was an old sewer cap that had fallen down there and was blocking the line. Sure enough, a couple weeks later, the sewer backed up again. So today (next day service), Arthur came out and sent a camera down.... they were right! it was an old sewer cap blocking the line! There's no real way to get it out easily, But Arthur managed, using a magnet. Immediately the sewer drained! so hopefully that is the end of that problem. the cost for today's visit was again incredibly reasonable. Good guys. Fast work. Well trained and knowledgeable! Very fair price! Highly recommend!

Bison did a great job. They had to come back because the issue was severe but they were very…read moreupfront, explained everything and were very easy to schedule with. On top of that they were friendly. I recommend them.

Came out the same day, we had roots in our drain, they snaked it for us for a very reasonable…read moreprice. Free sewer scope, which showed us the where the problem was. Laura in the office was also very helpful. 5 stars.

Great professional service. Timely, good communicator, quality work, and very respectful with covid…read moreguidelines (wearing a mask, keeping distance). Pricing is very fair. Not only a plumber, but does full bathroom remodels as well.

From the owner: Are you having issues with your current water heater? Do you need to install a new one? Call Erik…read moreFitzpatrick plumbing, a family-owned and operated plumbing service based out of Berkley, MI. Owner and Master Plumber, Erik Fitzpatrick, has over 25 years of experience in the field and specializes in the repair and installation of water heaters. If you want fast service, you need Erik Fitzpatrick Plumbing.

Had a back up-4 years after we had a sewer dug up and clean out installed. Was more roots and…read morefeline hygiene. Northwest was quick to respond, send text updates and fixed the blockage quick. Highly recommend-also recommend not living with women-they are REALLY expensive !!!!

Came out on a Saturday for an emergency leak. Told me $125 fee for this. Here for 20 minutes,…read morereplaced hose and bill was $360. I am a service manager in the electrical field. We wouldn't charge half this much for what was done. No explanations whatsoever.

We've been using Jim and his crew for almost 30 years and are satisfied with the service, price and…read morespeed. Had John install a new faucet assembly recently and would recommend their work.

Service was second to none. John who installed our garbage disposal was quick, clean and very…read morefriendly and the cost was very reasonable. Hannah was very accommodating with my appointment. It was originally slated for Friday but had a Wednesday cancellation and moved me up. I will continue to use Jim Peterson whenever needed and will continue to recommend him to all my friends.