Lucas arrived on time. Did the drain clear and was very attentive to details. I really appreciate…read morethe customer support and appreciate the cleaning Lucas performed.

I contacted waterworks plumbing yesterday. They came to my home earlier than discussed…read more Bryan masterfully repaired the broken flange (my assumption was I needed a simple toilet install). He used ingenuity & Gr8 craftsmanship to fixe the flange & then installed the toilet. My bathroom has been enhanced!

There really aren't enough nice words to use when describing this company. We use them for every…read moreplumbing issue, big or small, because they can be relied on to be fast, friendly, and most of all, honest. They are up front with their pricing and always reasonable. Their responses are lightning fast. Highly recommend!

Great service, great price. Job very well done, quick and efficient. Used them for my last two…read morejobs and have no complaints.

We noticed water backing up into the basement floor drain, so I called Universal Plumbing and Sewer…read moreto take a look. They cleared the blockage, explained what caused it, and made sure everything was draining properly before wrapping up the job.

I started using Universal a few years ago, But luckily…read morehaven't needed them in awhile! The staff comes out quickly and will warn you about emergency charges vs regular. I appreciate the knowledge the workers bring, they usually understand some of the older setups I have in my house and what they are the way they are. The staff is respectful, always covering shoes and explaining everything really well. Prices may be slightly higher than other places but having an expert install things correctly the first time is worth it. This round I had them replace a basement toilet, fix a not working faucet and diagnose water pressure issues.

Overall I was satisfied with my experience. We had a dead furnace the day after Christmas…read more(Saturday) and tried to find a furnace service company that could come out on short notice. Our usual technician was not going to be available until Monday, which was unacceptable. The dispatch operator called me back within two minutes of my leaving a message. Within half an hour I was advised that a technician would be in touch with me within the next couple of hours. As it happened the technician called me earlier than anticipated. The technician was a friendly gentleman, although I wish he could have kept his mask on a little more carefully when he was in our home. To be entirely fair I didn't say anything about it at the time, perhaps I should have. He took his time diagnosing what was wrong with our furnace, and was not rushed about the affair at all. In the end he determined it was a circuit board failure and called the parts store to make sure they had a replacement available. When all was said and done we were charged for the service call plus one hour of labor, which was entirely fair. However I was displeased to find out that we were apparently grossly overcharged for the replacement circuit board unit. I looked up pricing myself and found out that we had been overcharged by at least 30%. When we asked for a copy of the purchase receipt the technician told that us that none could be provided, which seemed a little deceptive to us. In the end, the furnace is back up and running and that's obviously what counts the most. However I would likely have reservations about doing business with this company again in the future.

Extremely overpriced. Consistently 3-5x the cost of other quality providers. I'd avoid.read more

The jury is still out, went through this company through our home warranty company. I will say my…read morefirst quick visit the tech that came out was pleasant though when I got the report it wasn't factual, and the claim was denied. I disputed it and they re-Instated claim and sent out the same tech, he was still pleasant, though afterwards no receipt was given after the second visit. We are unsure of exactly what we paid for, there was an additional amount charged outside of the home warranty coverage. I have requested the receipt several times and no response, we have also requested through the home warranty company to clarify what we paid the additional $383 for. I would say we are less than a week in so it appears the issue is fixed though no receipt and communication is only text messages after you call the phone number. I will monitor the repair and receipt and update the review as needed.

For anyone having MTP come out on a warranty call, I want to add some context after reading prior…read morereviews. MTP was the second contractor assigned for a leaking water heater. My experience with the warranty company has been extremely frustrating, but it's important not to place the warranty company's limitations and process failures on the contractor. The technician who came out was phenomenally observant, knowledgeable, and refreshingly honest. He explained what he saw clearly and professionally, without sugarcoating or upselling. I greatly appreciated that approach -- he told me what was actually going on, not what I wanted to hear. We ultimately chose a cash-out option, but that decision was driven by the complexity of coordinating separate floor repair with removal and reinstallation of the tank -- not because of anything MTP did wrong. It's also worth understanding how warranty work operates. Contractors like MTP are dispatched across large service areas, which can make scheduling challenging. As someone who also works across multiple counties, I understand that reality. Most importantly, warranty companies often do not cover reconnection or reinstallation costs the way homeowners reasonably expect. This is embedded in their contract language and results in "modifications" being classified as non-covered, even for like-for-like replacements. That is not the contractor trying to add charges -- it's how warranty companies structure coverage to limit their costs. Knowing this going in may save homeowners a lot of frustration. Based on my experience, MTP handled their part professionally and honestly, and I felt it was important to reflect that in a fair review.

Mike answered after hours which I thought was cool, he was really nice however his workmanship is…read morenot worth what I paid, $209 for an hour of his time. My complaints include ; 1. Instead of using elbows like the previous set up he just used straight copper so the pipes don't sit up against the wall and they are sticking out on an angle (I hope that's no issue in the future ) 2. he did not clean up after himself- he left the soldered silver pieces all over the sink. 3. He did not secure the faucet to the utility sink underneath with the screws so it was moving back and forth, 4. He unscrewed my fire alarm because the heat from soldering made it go off and he never put it back on!! 5. The left side is leaking where the faucet screws into the copper pipe. 6. He asked a "favor" that I give him 5 stars to get business with a story of how Google took down 150 reviews and he was sick last year. Now, the reason I chose him over other people is because of his reviews of " doing quality work, picking up after himself, competitive pricing " and now I feel like I got duped because I did not experience any of that , I feel like he may be a phony. Mike was nice but when I'm paying for a service I shouldn't have to pick up after you. Granted I understand maybe he wasn't small enough/ older to get under the utility sink and screw the faucet in place but he could have told me. There is no excuse for not screwing the fire alarm back in! What if I were elderly and was unable to clean up the metal pieces everywhere, screw in my faucet or screw my fire alarm back in. Of course I did not know any of this was an issue until I went to actually use the faucet - it moved forward and backward, the metal was all over and I look up and the fire alarm unplugged. This was not worth calling him back for as I could fix it and I'm not going to have him fix the leaking pipe either as I do not trust any longer.

I had Mike come out because we had a toilet leak on the second floor. Ceiling was a mess from the…read moreleak. Mike replaced the toilet seal and problem fixed. I have had Mike out on a number of issues and always a 100% great job. By the way he is a Super nice guy and will always show up for your issue. His rates are very reasonable and with no up charges...Thanks Mike. Len L

Very impressed!! Triple C's went above and beyond to help our family. Not only was he able to fix a…read moreVERY difficult sewer line issue in our old, but new to us, home, but he was by far the most reasonable with prices. The work they did for us and our home, that other local companies would not do, saved us THOUSANDS of dollars! We will definitely be calling them back if we need their help, and we always recommend them to our friends! Thankyou!

I have a business in Mount Clemens and we had an emergency situation with the toilet (couldn't…read moreflush it) I called Triple C's and he came within the hour and fixed the problem - showed me how to fix it also - and didn't charge me. Excellent and speedy service!! All of my employees are grateful!!

Tom did a great job cleaning and remediating all mold I had in the attic and basement to the buyers…read moreof my home expectation. Highly recommend!

I would give them 100 stars if I could. Tom and his crew are true miracle workers. We were in a…read moredire situation over the holidays, and not only did they accept the job, they completed it within just a couple of days. Meanwhile, a well-known national company never even returned my calls. Tom was an absolute pleasure to work with, even though I was over 1,000 miles away. I will recommend them to everyone I know. Thank you for helping us during such a difficult time--we are forever grateful. (So glad I found them on Yelp!)

Let's do the timeline. Thursday, 9pm - Hot Water Heater dies. 10:30pm Searching online for quotes…read moreto see how much it would cost to have it done rather than to do it ourselves. (Pay for immediate, or pay in our own time?) Submitted project request on HomeAdvisor. Within a few minutes I got a phone call from Steve. I explained the situation, asked about options, and he gave me explanations, costs, and time frames. My husband and I discussed, and we called back 30 minutes later (Steve said it was okay to call him!). 11pm We have an appointment scheduled for him to install the new heater around 1pm Friday. Friday, 11am Steve texts me to let me know he's running late. I appreciate that. It's not two minutes before he shows up and then he's letting me know. 2:15pm and he's here, dealing with our tiny utility basement, getting the new heater down, replacing, and making sure everything is correct. 3:45pm he was done and gone. In less that 24 hours we had a brand new hot water heater installed, the old, broken heater was gone (all part of the service), and all was well. Service was nice, polite, efficient. And honestly, you couldn't ask for a better response time from anyone. Since buying our house four years ago we have had three plumbers (Steve/Purity being the third). There's a reason we never called the other two back. (Idiots!) Any plumbing chaos in the future and we'll definitely be calling Steve back.

Worst plumber I've ever met. He is a total crook. He charged ten times what it would cost a regular…read moreplumber and left a total mess. You will regret letting this guy into your home.

Very professional , won't over sell you ! I will use Robert…read moreagain . I have used him 2-3 times , always satisfied!

Our shower was leaking, so we called Kauer & Son. Robert came out and was extremely knowledgeable…read moreand polite. He took the time to make sure we understood the repair process before he left. Plumbing work can be costly, but I highly recommend this company. I will absolutely use them for all future plumbing needs!