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Gary Rome Kia

2.1 (43 reviews)
Closed 8:30 am - 8:00 pm

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10 months ago

They treat you like family! Yes they do, my wife and I were ignored for 20 minutes before we walked out.

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Ask the Community - Gary Rome Kia

Review Highlights - Gary Rome Kia

John Bruso went out of his way to get me the car I wanted for the prive I wanted to pay and was up front and honest with me from the start.

Mentioned in 3 reviews

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Enfield Motor Sales

Enfield Motor Sales

(4 reviews)

My fiancee purchased a 2003 jeep grand Cherokee from one of the owners named Joe a little over a…read moremonth ago for $6100. It had just over 110,000 miles on it. Upon looking at the vehicle everything looked ok at first glance. Joe stated the transmission was strong and there were no issues with the 4 wheel drive. After taking it for a test drive I noticed the brakes were a bit soft so I brought my concern to Joe who said he would have it fixed before the final purchase. On the day of purchased it was decided to take the jeep to a local dealership for a final inspection. Upon inspection there were a couple repairs that we're needed. It needed a new steering box, the rear lower control arm bushing would need to be repaired and the transmission seal would need to be repaired. So we brought back the evaluation to Joe and he stated he would cover half the cost of the steering box and would replace the transmission seal. After having the work done we were informed that all we had to do was go have the jeep registered and we were good to go. As soon as we got home we noticed the passenger side door opens from the outside when it wants to. Also we realized the steering was thrown out of alignment when the steering box was done. We then also realized the tires kept losing air due to dry rot. And then to top things off the transmission started leaking fluid at the seal and the brakes went soft and the e brake didn't work. So we contacted Joe immediately who didn't return our phone calls for 3 days. Finally when we did speak with him he wanted us to bring the vehicle back almost a week later because that time best suited HIS schedule, but did not suite ours. Now in case your wondering we have 3 children and having bad brake, misaligned steering, bad tires and a leaking transmission is a HUGE safety issue. So in stead of waiting on Joe's schedule we went and had an alignment done and new tires installed. Another $700 expenditure. Also upon further investigation of our paper work we discovered a federal required safety inspection was not preformed and was not signed and provided and that Joe had inserted a "AS IS" clause into the purchase agreement. But even so that does not void federal requirements for safety inspection and repairs. Also upon researching DMV dealer sales requirements a conveyance fee is to be used for such inspection as well as for filing all required DMV documents including registration. Yet inspection was not done and we had to go to the DMV ourselves to register this vehicle and all that was provided at the end of the sale was a purchase agreement and an odometer disclosure. There weren't any invoices even supplied for the repairs done. These guys should not have a dealers license. They are conducting business as if they were private sellers at dealership prices

Awful experience with Rides by Joe (Guiseppe Russo) at enfield motor sales. My friend agreed to…read morepurchase a vehicle from him for an out the door price including registration and plate fee's. He had her sign for a deposit and then a day later nonchalantly mentions additional fee's for registering the vehicle. When she told him that was not what was agreed to , he lied and stated that he never said that. He must have needed the 300.00 deposit more than she did. Buyer beware of this guy at Enfield Motor Sales at 525 enfield st in Enfield CT.

Lia Honda Enfield

Lia Honda Enfield

(88 reviews)

Good service department / bad experience with sales…read more I've had good experiences with the service department and plan on trying them more in the future. Jesse especially is super friendly and great to deal with. In the past I've had a pretty bad experience with sales: I was interested in purchasing a car from Lia Honda of Enfield, but they didn't have the color I wanted. As I was thinking about whether or not I liked the in-stock color, the salesman told me that his manager told him that the color I wanted was coming in that week. So, I put down a deposit but refused to sign a purchase agreement until I saw and drove the car. We all agreed. I found that we had miscalculated some numbers so I called to renegotiate the price over the phone. After some hesitation (understood) they agreed. Great! But then I received a call that they were not going to be able to get the color I wanted and they offered a lower price to take the in-stock car. I declined and asked to have my deposit refunded and they agreed. So far, not so bad. However, after a few days with the refund not posting and a couple of phone calls not being returned, I finally got in touch with a sales manager who told me that they hadn't processed my refund yet and he said, "Since you didn't keep your end of the deal, I'm not inclined to make this go any faster for you. You came to us looking for a car." I was pretty blown away by that. He also told me that no dealer would do a car locate without a signed purchase agreement. When I told him that I was doing that currently with another dealer, he said that couldn't be possible. (I now own the car I want) In all fairness, after estimating the refund being processed in a week or so, they did process it that day. There are several other dealerships in the area that provide much better customer service. Shop around.

Edwin and Mike at Lia Honda in Enfield were fantastic to work with. They went above and beyond and…read morenever made us feel pressured. The whole experience was smooth and stress-free. Highly recommend!

Auto Point Motors

Auto Point Motors

(8 reviews)

Auto Point made the purchasing process smooth & pain-free. I had a lot of questions & concerns…read moreabout the car. They were patient with me going above & beyond to check out & address all of my concerns. Tony was kind enough to wait for my wife & I to show up after hours to sign the paperwork as we weren't able to leave work before they closed. They registered the car for me & called me a day before it was supposed to be ready to let me know I could pick it up. It only took 2 days after signing the paperwork before I was called to come get my new car. A few days after picking my new car up, I noticed a vibration when braking. I called Tony to let him know & he advised me to drop my car off at my convenience as this was around the Thanksgiving holiday. (No questions asked, no attitude, just great customer service!). I dropped my car off, and they gave me a loaner vehicle. When I picked my car up (the very next day), they had fixed the vibration by replacing all 4 brake pads & rotors to ensure I didn't have any issues moving forward. They even noticed a ripped wiper blade & fixed that as well. I highly recommend Auto Point if you're looking for an affordable used car. The entire experience was above & beyond my expectations! It's clear that they care about their customers, even after the sale is made!

I had a great experience here. The owner Anthony Lafromboise is really nice. If I could it would…read moreget 6 stars but that's not possible. Thanks for the amazing experience.

Artioli Chrysler Dodge Ram

Artioli Chrysler Dodge Ram

(52 reviews)

This auto dealer has become my go-to place for all my repair, oil change, and check engine light…read moreneeds. They treat their customers right, charge reasonable fees, and always welcome me with personal attention and good service. I had a tire that needed air, for instance, and the thought of the Costco line and wait time made me groan. I realized I could roll up to Artioli and they would help. They did. Thank you Artioli for your good service and friendly attitude. We will be customers for life. And...we recommend them to you for purchasing a great car too.

Lousy customer service, will not repair your issues, even though it's under warranty. Bought a 2016…read moreAudi Q5 in early March 2026, they lied to me and told me they replaced the battery and put it in a new one they did not. They knew there was electrical problems with the vehicle, but tried to brush it off bad front tires took it to an Audi dealer, fathers and sons. They even printed out that the tires were bad. Brought it back they said the tires are fine. They won't replace them. there's serious electrical problems going on power steering, etc. they won't do anything about it. They say it's fine. There is a serious power steering issue. They brush me off every time I go there. I will be taking further action against them. Do yourself a favor and don't go to their dealership you will get ripped off., you will end up with lemon! There are many other problems I could go on, but I'm sure you get the picture, along with other issues with the vehicle that they will not acknowledge when I bring it up to them, I'm sure you get the picture. No doubt they're trying to push it off until the time is up that they have to stand by it! Then they will say the problem happened after the fact , well that's bull. I've been saying it since day one! STEER CLEAR OF ARTIOLI DODGE 525 ENFIELD ST. ENFIELD, CT UNLESS OF COURSE YOU WANT TO GET RIPPED OFF.

Gary Rome Kia - car_dealers - Updated May 2026

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