Nice small town store with lots of character and a surprising selection. The decor is amazing and…read morefun like a mini-theme park. I will take my grandkids when they come to visit. I spent the better part of an hour just looking around.

Staying in nearby Bella Vista and this place caught my eye via someone else's post - I made my…read moregrudging husband drive 25 min to visit and it was 100% WORTH IT. This place is so cool. Yes, it's a hardware store, so if you need some nuts and bolts and whatnot, they have that. But they ALSO have a really cool candy store AND a really neat Harry Potter area, AND a Wild West area, and a really great selection of cute gifts etc. We left with zero hardware, but several Christmas gifts, a big box of Red Hots and some delicious peanut brittle. Overall, for sure a must see if you're remotely in the area!

They have just about everything and service is always cheerful. Defiantly a go to hardware in this…read morearea. I appreciate having them.

Very helpful and friendly people. The cat is cool also…read more They have a large verity of products which is helpful

RUN! If the answer isn't on the webpage about the product you want to buy then the team members…read moredon't have answers. I had a series of questions and they were zero for 4 on each product. I got answers like 'I think' or 'Umm Maybe'. I am not spending thousands of dollars with you when you can't answer questions about your products.

Horrible service! Five interactions in two days. Lack of knowledge and extreme laziness with each…read moreindividual I encountered Kevin needs to focus more on hustle and coach, well, let's just say I'm glad he's not my coach. I won't be back to this location and I'll stick with Lowe's from now on. Home Depot could learn a lesson from them

I come here weekly to pick up supplies for projects I have at work. They have a great selection of…read moreeverything I've needed so far. They do tend to have great value sales where I occasionally find a tool to add to my collection. Even though I continue to have exceptional customer service from Steven in hardware and Paula at self checkout. They are ridiculously under staffed. I dread coming in on the days they're off, and knowing that I won't have someone stay with me untill I find exactly what I need. And not to take anything away from other hard working employees. But there are those super stars who go above and beyond to make sure their customer is happy finding exactly what they need.

This Lowe's location is in a good area for shopping and dining. They had items that we were looking…read morefor, so that was nice. Prices were fair. The only thing lacking was cashier help when something didn't ring up right. The cashier was helping another family, but he never came over. So the hubs was able to manually put in the sku number for the item in order to pay.

Nathan is great! A huge help. Big selection of tile, quartz, flooring! Great price range for all…read morebudgets. Highly recommend

We learned about ProSource through one of their designers and began working with her on a kitchen…read moreredesign. We enjoyed the process of picking out the items we wanted during our consultation and felt good about placing the orders with them. However, we are extremely unimpressed by the follow-up and communication after our order was placed. The designer we were working with told us timeline/delivery dates so we could coordinate with our contractor. After this discussion the designer "left" and we were NOT notified. We found this out after we began calling to confirm delivery dates--which were a month later than we were initially told. Then, we had to pay phone tag for a week to determine what orders had been payed/fulfilled because nobody in the office seemed to know and I had three different invoices from the first designer. I wish that someone had communicated the change in staff so that we had a unified point of contact to answer the unresolved questions instead of being bounced around by employees. The cabinets were delivered a full month after we were initially promised by the first designer and ProSource did not include any diagrams for cabinet layout and configuration so we had to reach out and ask for it when they were finally delivered. The tile was delayed two months past what we were initially promised. After delay we were offered replacement tile from their "limited in-stock selection" that did not look anything like what we originally selected. We did turn them down and offer to wait it out. Coordinating the tile delivered was difficult and frustrating. My husband ended up wasting a half day of personal time off this morning because the warehouse coordinator promised delivery in the morning for the delayed tile--when my husband called them at 10 after no delivery, he was told they had put a out of town delivery ahead of us but would "head our way in 30 minutes". I got a call from the warehouse at 11:48 letting me know they were 20 out. In summary: The cabinets, hardware, and tile are high quality and beautiful. If you have unlimited time and patience for poor customer communication, the end result looks great.

Great store. Just enough to find what you need by not be overwhelmed by the big box shock. Because…read moresmaller stores like this have less, they curate only the best products, and very often even unique products not found elsewhere. Prices are still pretty close to the big guys. And if You've got a chainsaw or gas blower, etc, they are the best in the region with a dedicated shop for this.

Extremely disappointing Stihl service - Took an older and highly valued saw to them for a cleaning…read moreand tune. After a month, they still had "not gotten to it" Went to pick it up since they couldn't get time (and I found somebody else to clean it up) - and was given a BOX OF PARTS. They said they hadn't worked on it - - yet - I gave them a complete saw, I got a box of parts back! (and they then added that "They could sell me a new one") I'm speechless at this. That saw has seen our family through tough times, and saved us from downed and leaning trees around the house - and now it's a box of parts. Zero Stars.

I absolutely love the customer service at this location. Everyone is equally helpful, friendly, and…read morecourteous. Which reflects on how professional the management team is here. Besides the obvious of having a great selection of tools. They also have a great tool brand from Icon that is a professional grade, and comes with a great warranty. Which gives them that Best-Bang-for-the-Buck Value. I highly recommend this location. Five stars all around for customer service, selection, and value.

After buying a new air conditioner was needing a few things to install it. So we pulled in here and…read morefound what we needed. The store is packed with all kinds of stuff. If you can't find what your looking for from here then you may be outa luck. Great service we got from here

I enjoy Nelson's for the fact that they have what you need and it's right on the main drag as you…read moredrive through town - right on the price - well stocked and very well maintained and the tombs are friendly and easy to deal with! Thanks for being the friendly neighborhood hardware store!

Called them from Florida today-- answered my call , no wait, no phone trees, Very friendly and…read morehelpful... Highly recommend.. Great family business