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    Garmin International

    2.8 (68 reviews)
    Open 9:00 am - 5:00 pm

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    Reviews With Photos

    This Garmin man
    Fox E.

    Not to be confused with Garments, of which Barbie usually is wearing very very few, which will be very very expensive and show offy. Garmin used to be pretty cool for people other than myself who didn't know how to get around. Before GPS was built-in to every car. You would get a Garmin and then it would tell you where to go. Except that I have a map of the whole universe in my head so I never needed one nor did I really want one. Barbie now has a Garmin watch and she absolutely loves it as you can see. She looks very good in it. So it's a good company and we appreciate it.

    This is my Garmin etrex after being lost on a mountain in rough territory for 6 months.
    Chris L.

    This is a true story: Garmin Etrex lost for 6 months on Montara mountain near San Francisco. When found, it still worked great. I just had to put new batteries in. My review of Garmin Etrex: https://youtu.be/RRBVRANj9pg Now, I have a spare Etrex, so the next time I lose one I'll be all ready to go! I have actually only worn out one Erex. The rest I have lost while hiking. I have used Garmin GPS products for about eight years. Most recently, I have used the etrex model 20 hiking GPS. I use it for hiking and geocaching. Since I tend to lose things, I am actually on my 4th Garmin Etrex. Now, if I could just remember to use that lanyard and fasten it to my backpack I would stop losing them! I also used Garmin GPS units in my car for probably 10 years. However, with Google Maps and Waze, I don't really need a separate GPS in the car anymore. On several occasions, I have needed to call their help desk. To my pleasant surprise, the service person was extremely helpful in getting my problem solved. I just had to delete some files. My only complaint about customer service is that they had a recording about high wait times. But then it turned out there was no wait time at all! So that's pretty sneaky of them telling you there's a long wait, when there really is no wait at all. I have found their products to be solid and their customer service to be helpful. Honestly, I never considered any other brand of GPS. I have dropped my etrex countless times and I am very pleased with its reliability. As with many GPS units, you need to separately buy the maps to upload. This is sort of a pain and can be pretty expensive.

    John H.

    It is outrageously unbelievable. In the middle (hopefully near end) of a ransomeware outage (July 29) Garmin is trying to sell a smart watch to me, when software can't be downloaded or data synced by my current one. I like my Garmin product, but this is a poor time to send or receive a sales appeal. How about first a a full revelation of current problems, and description of basic steps toward resolution. That would be a start toward restoring confidence. Then wait at least a few days to make sure your customers are up and running again. Then think toward an appropriate time for sales communication to resume. Today was NOT the right day.

    I cracked my vivoactive HR which messed up the touch screen function.
    Tony H.

    Around 9 months ago I bought the garmin vivoactive HR GPS/activity tracker watch. The watch is mostly touch screen and due to me just being clumsy I went through about 4 screen protectors (similar to the kind that protect cell phones) with the most recent time actually breaking through & cracking the screen of my watch causing part of the touch screen to no longer respond properly. I wasn't sure how/didn't bother to see how to contact garmin via email but I did notice on twitter (@GarminFitness ) that they replied to people that had questions so i asked if my watch was still under warranty even though the malfunction was my fault. They replied back in a few days, had me message them my general info connected to when I registered the device, & in a few more days they emailed me with a request to send back my broken watch in exchange for a new replacement. The only thing I had to pay for was the shipping cost to get my broken watch to garmin. I'm totally satisfied that they were able to help me out via social media fairly quickly, rather than having to figure out which department I need to email or call, and I'm pretty happy that they would still cover a device under their standard warranty even though my neglect was the cause to the product malfunctioning. It's customer service like this that will keep me as a garmin user for years to come.

    Out of pocket expense
    Ming C.

    Been with Garmin since the GPS units for the car, hated them due to maps expiring less than a year later, forcing one to buy another unit or a map upgrade which is half the price of a new unit. So am now dealing with them due to the Vivosmart fitness trackers. Liked them better than the Jawbone which doesn't do more than an alarm and a sleep tracker. However; the Vivosmart I got, now got downgraded to a VivoFit so tells how much those worked. It is great that Garmin will warranty the trackers without the hassle of keeping receipts like other places; things are not always documented when purchased. It does suck that I need to spend $10 to ship things back, but better $10 than a loss of an $130 item. Had planned to get one for a friend, but still don't have an app for Windows Mobile.

    Gramin Express - Nightmare updates
    R G.

    While I have always loved and used Garmin's GPS devices for my business and cross country travel, its map update service and Garmin express are horrendous time wasters. I currently own three Garmin devices, my Nuvi 2555 serves as the main business device and a newer Nuvi 40 was recently obtained also. It is really difficult to know why Garmins update system is slow. On average, a 1.2 Gigabyte update is estimated to take 3 hours to download. That is a long time to have one of my business computers and usb slots tied up for a single device update. If this were a new issue, then it would not be reason to write a yelp review, however, this tends to be the standard. Thankfully, updates are once a year. No other support website or device update takes this long to download and install. My Nuvi 2555 has been trying to update for two days and has failed installs each time due to their server timing out. Most of the update downloads that are supposed to take only take three hours are reporting as 10 to 15 hour downloads for the maps. My Nuvi 40 which has been attempting to update for the past 8 hours, failed two or three times on several 1 minute updates, then all of a sudden downloaded those in 2 minutes. It currently states that the map upload it has been working on for the past three hours will take 12 hours. Hey Garmin! Get a clue! Its 2016 and its time to replace your servers and if nothing else, fire your network technicians.

    Nuvi 650

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    Photo of Phil H.
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    3 months ago

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    7 days ago

    Fix my watch very nice I will go through them again when I get my skidoo very nice . I,m happy with my watch it's great !

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    2 years ago

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    18 years ago

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    6 years ago

    Too many programming issues, not very good in the Arizona heat.

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    11 years ago

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    Page 1 of 2

    Ask the Community - Garmin International

    Review Highlights - Garmin International

    2/10/08 update: I finally buy my own Garmin Nuvi 260 for $253 from Shipdog.

    Mentioned in 2 reviews

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    Device Pro Solutions - Drones!  Yes, we fix those too!

    Device Pro Solutions

    (2 reviews)

    This business does outstanding work at micro soldering repair. They have very knowledgeable…read moretechnicians that have been in the micros soldering business for years.

    Got my iPhone 14 Pro's screen fixed here 6 months ago and it randomly stopped working last week,…read morewhen I brought it in they told me it needed a motherboard fix and charged me $160 even though that wasn't the problem, then tried to charge me for a whole new screen. When I asked them why there repairs only last 6 months they added the screen for free. After a week I was able to pick up the phone and they said it was working fine, but when I was walking out I noticed the whole screen popping out of the phone. When I took it out of the case, the screen was out enough I could stick a finger nail under it. ON top of that the touch screen didn't even work and there was also huge black bars on all sides that weren't there before. I physically couldn't believe they would give me a finished product like this. All of this and I hadn't even left the parking lot, I went back inside, gave them the phone they just gave me and asked nicely if it could be fixed correctly, but they ended up calling me later in the day to cancel the order. So I had to go back the AGAIN the next day to pick up my broken phone that was literally in worse condition than when I dropped it off, they put all my old parts in but didn't even bother putting them on correctly, my old screen was falling off the phone when I got it and I found a total of 4 screws that just fell off when I took it out the case. I brought the phone to a real repair shop and they said I would be better off just buying a new phone because of the repairs. NEVER taking anything electronic here again.

    Jimmel's - Our new logo!

    Jimmel's

    (3 reviews)

    Dave came out here 4 times. The first time was to assess it to make sure warranty covered it…read more(which it did), the second time the manufacturer sent a screen in bad condition, the third time the manufacturer sent a screen that was the wrong part, and finally they all got it right and he fixed it quickly and it looks great. Despite all the hiccups with the manufacturer (none of which were his or Jimmel's fault, the blame was squarely on LG for all issues) he always remained friendly and pleasant to talk to. Once he had the part he got it repaired quickly and everything was great. Would definitely go back in the future and recommend for electronic repair.

    Extremely rude and turned out to be somewhat of either a lair or has some severe memory issues…read more Purchased an NFM extended warranty plan on a Samsung Curved Screen and it failed to turn on and stay on. Called Assurant and they located Jimmel's. I received a call and told him what was going on and he had me basically diagnosis the problem for him. Called back and wanted more information, I assisted him with that. Told me that he had to get approval and order parts and that would take between 7-14 days. Never heard from him again. I called on day 14 and he told me that he would call me back, never did. I called Assurant and they said that he had canceled the repair. I called him next morning wanting to know what was going on and he told me that I was not in his computer and he had no information and for me to call Assurant. I then told him I did and that they said he canceled the service he then cussed and hung up on me.

    Garmin International - electronicsrepair - Updated May 2026

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