I recently moved into The Gary Building in the heart of DTLA, and I couldn't be more impressed. The building itself is absolutely beautiful in full of character and charm and perfectly located in downtown Los Angeles. It truly stands out as one of the gems in the area. What makes the experience even better, though, is Pedro and his maintenance staff. Being new to the building, I've already seen how attentive, professional, and hardworking they are. They're constantly in and out, making sure everything is spotless and running smoothly. Their attention to detail and pride in their work really show, and it makes such a difference in daily living. It's rare to find a team that cares this much Pedro and his crew truly elevate the entire experience of living here. read more

Greystar charges ILLEGAL fees (painting and flat full cleaning security deposit deductions no matter how spotless the place is, $60-150 monthly "trash/porter" fee, among others) and is undergoing several class action lawsuits for this in California and Colorado. This is in blatant violation of California Civil Code 1950. Beware - the prices are fake. I can't respond to their response so I'm editing here - I did speak to the Garey leasing office extensively and Greystar about the illegal charges. Garey has no power over the charges and just redirects you to Greystar. Greystar is a completely predatory apartment management company that completely ignores you when you cite the California Civil Codes that they are violating. To spell out the violations: - painting is only a legal charge if you damaged the paint beyond normal wear and tear. Greystar charges a painting deduction to ALL tenants unless they have lived there for more than 3 years, even if the paint is spotless - a cleaning fee is only allowed as necessary to make the unit as clean as it was when you got it. A flat full cleaning fee, which Greystar charges even if your place is spotless (they'll say there's dust in one spot) is illegal - Greystar is being sued for expensive monthly junk trash/porter fees, which other apartments do not charge, to hide their true prices. This violates California's Honest Pricing Act. (The Garey staff are nice, and the maintenance is amazing; it's unfortunate they're managed by Greystar. If you look at the reason this apartment has high reviews, it's all because of maintenance (which asks you to review them) -- and it's true, maintenance is actually amazing. However, expect to pay $$$$$ you didn't expect!) read more

Manny responds quickly and does a great job fixing things around the apartment. Communicates well and is always respectful. Much appreciated! read more

I did a tour while in town visiting. The leasing agent, Krystal, is phenomenal. She provided a ton of information about the neighborhood. Rooftop is spectacular. The pool looks great. There is a resident coffee bar, a gym and much more. If I move to LA this is the building. read more

Love living here! I've been here for three years. Love the staff and especially Manny. He's the best always comes and helps me and fixes things when I need it! Highly recommend living here. read more

Manny the maintenance man is very responsive to all work orders and completes them same day. When my washing machine broke he came in and gave me a replacement. One time my shower broke at 12:30am and he came in to fix it. He's also super nice and friendly and gives advice to prevent future repairs. We love Manny! read more

Maintenance staff at the Garey is amazing - Manny always shows up the same day, can fix anything, and leaves the place looking better than before! read more

This is for Manny! He is very kinds and always comes by to make sure everything works well in the apartment. Truly one of the best

Do NOT move into this building. There is absolutely zero soundproofing. Every time your upstairs neighbors walk, your entire apartment shakes -- you won't be able to sleep or relax. At the same time, your downstairs neighbors will complain about you walking "heavy". So yeah, $3000/month for this. Avoid it at all costs. read more

Manny is great with maintenance!!!! Needed my washer fixed on emergency and he got it done.

Manny in maintenance performed another great service with a quick fix for my AC before the holiday! Always much appreciated!

Manny provides great maintenance repairs! Great service within 24 hours or less of me filing a report

Manny is always a great help. Love the maintenance staff here, thanks again! It's been a great few years here.

Shoutout to the staff at the Garey building who do amazing work maintaining the property and making sure everything runs smoothly. Manny, for example just did a great job fixing some plumbing issues/replacing a bulb in our unit. He always saves the day! Appreciate knowing our unit's issues will be responded to competently and quickly. read more

I love Manny. He's so prompt at maintenance and everything is so well maintained. Hands down the best apt ever

My wife and I have lived here since January 2021 (so as of this review, we're approaching 3 years here). When we were searching for an apartment, these were the things we looked for: - Quiet / Family Oriented - Location (this is the best location in LA) - Modern and New - Has decent amenities - Has a "home-y" feel. The Garey checked all of these boxes. We saw a lot of apartment buildings (in both DTLA and around the Arts district - not to name any other buildings) and all of these other buildings seems very large, industrial, loud, etc. The Garey was perfect in every way. The location is unbeatable as well - there is just so much to do / to eat around the area (bars, breweries, little Tokyo, there's just so much). What really has made our experience wholesome has been the staff. Everyone has been incredible, but there are a few folks I want to give a shoutout to. Irwin and Marco (Leasing Agent): I see Irwin and Marco almost every day as I'm taking my daily walks. They always says hi to me, asks my sife and I how we are doing and is always putting their best foot forward to ensure we're taken care of. I know when I need something, Iwrin and Marco will answer and take care of it. I can also tell during apartment tours, Irwin and Marco takes care of the guests and is very attentive and detailed during his tours. IF YOU WANT A TOUR, find them! Pedro (Maintenance): Pedro is awesome. He's the type of guy you want in your corner. Dependently, kind and caring. He takes care of the building like it's his own home - thats the kind of person you want to see around the place. Him and Manny (who I'll mention below) are the dream team. If you have a problem, they will take care of it. Manny (Maintenance): Man oh Man [do you get it? haha], Manny is THE MAN! Like Pedro, I see him everywhere. His positive energy is infectious and sometimes I wish I had more problems wrong with my apartment so I can have him come by and fix it. He's just great to be around and is responsive, attentive and detailed with his work. Jesus (Maintenance): I love seeing Jesus, great attitude and always makes me feel like I'm at home. All in all, it's been a great few years so far - I don't see my self going any where else. read more

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Been living here for 6 months now, and it's been fairly ok. Manny, the maintenance guy, has been very helpful and I always appreciate his great attitude when visiting us to fix things in our unit. We've been getting excess dust issues and trying to figure out where it's coming from. Been having to vacuum 4 times a day. Don't know how massive amounts of dust goes into the restroom and closet even when we keep the doors closed at all times. We also had excess lint problem with the laundry, so they sent someone to clean the dryer vent. Problem is about 85% resolved. The Garey has done a lot to address our concerns, but the issue is still apparent. Microwave vent is very weak, wish it was stronger. The new microwave they gave us is performing worse than the old. Direction of the smoke doesn't seem to want to flow into the vents, but rather to the ceiling, and grease gets onto the cabinet. Our smoke detector goes off every time we cook unless we have the AC on and windows open. Overall, I'm ok with my unit if it weren't for the dust and continuous maintenance requests. We were transitioning to another unit, but because they gave us the other unit in such bad move-in condition we canceled those plans. I'm talking cat fur all over, mold, and water damage. Was told the deep clean would take 2 weeks so we waited, gave them ample time to prepare the unit, only to be let down. Adding to my list of bad luck for 2023. I don't have it in me to spend time requesting maintenance over and over again for another unit. Also, water waste issue. If you lease here, make sure to have maintenance change out the tub faucet rubber stopper, and file down any calcium build up to ensure the water is turned off when the stopper is pulled to use the shower head. It shouldn't be flowing out intensely. It's definitely not normal even if maintenance says it's normal. Irwin and Marcos, the 2 leasing agents are cool though. I like them. read more

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I had a great experience working with Krystal while searching for a rental. She was incredibly welcoming, informative, and guided me through the entire application process--even letting me apply on her desktop! Although I ultimately decided not to move forward with the application, the leasing team has been very helpful with my refund process. read more

Great service here at the Garey Building. Manuel and the whole maintenance team do a fantastic job.

Manny is and always quick to respond and supper helpful with maintenance issues I might have. He is quick to to fix and find a solution.! Always respectful and professional. Goes above and beyond! Thank you read more

Manny is best Maintenance Guy ever! Everytime I call he helps with any and everything. Just replaced my washer and dryer in 15mins.

Read all the stories about sound issues in the previous comments - if you can get past that, its a nice building to live in. The maintenance team is great. You may hear stomping above you or you will be accused of stomping unless you walk around like you're walking on eggshells. Management will suggest you get rugs if your neighbors below complain. There's plenty of previous reviews about this topic... read more

Living here is cool, except people will steal packages and the management won't do anything about it please take this into consideration especially if you order stuff a lot online read more

UPDATE. After two months of escalation up the chain of management, they were able to move me to a top floor unit with no shared walls. This resolved my neighbor noise issues which were the primary issue from my previous poor review and I'm appreciative they were able to do this, but it shouldn't have been necessary in the first place. This updated review is my current experience. Neighboring Unit Noise: As I and dozens of other reviewers have mentioned, the lack of sound insulation here - especially if you have upstairs neighbors - is health hazard levels of BAD. There is literally NO SOUND INSULATION in this building. If you insist on living here, ONLY GET A TOP FLOOR UNIT and pray the neighbors on the other sides of your shared walls are respectful - If they have vocal dogs, like to watch loud TV, have young screaming kids, are partiers, or have an active sex life... best of luck! I CLEARLY heard ALL of that from my neighbors in my first unit. Security: They recently got guards who sit in the lobby and entrance to the garage during late night hours which has helped repel the screaming homeless who spill over from skid row away from the property and cut down on crime. Prior to the addition of guards myself and others had our cars broken in to inside the locked garage. I've luckily never had issues with stolen packages, but others have. They need to figure out a better way to manage food/grocery delivery people as lots of them tailgate into the secure lobby and demand tenants let them up with our fob, which puts lots of us in uncomfortable situations. Apartment Condition: Expect cheap floorboards that scratch easily, hastily covered up damage from previous tenants, dirty drawers, aging cabinets, and an overall lack of attention to detail. Very obvious they do the bare minimum to make it presentable between tenants to get the next tenant in as soon as possible. Appliances: The cheapest, garbage mass produced appliances. Our washing machine broke 3x in a year from normal use, the dish washer can't properly clean a basic load, and our electronic front door handle snapped off. Do they technically work? Sure. But for the price you pay here you expect more than the bare minimum. Property Cleanliness: Overall excellent, they do a great job of maintaining the amenities and are constantly cleaning the publicly accessible spaces like the breezeway. I never had issues with dirty trash rooms or clogged chutes, so props to them for keeping that maintained. They need to do a better job of enforcing the no smoking on property policy or put ashtrays out as parts of the property are littered with butts. Fire Alarms: Good god, they need to fix this. In the 12 months I lived here the property wide alarm has gone off SEVEN times - multiple times late at night after 11pm. Not once have I seen an actual fire or smoke, these alarms are either overly sensitive or faulty. Most residents tune it out and don't leave their units since false alarms go off so often; It's a disaster waiting to happen. Maintenance: The gold standard, these guys get things fixed quickly and are more than happy to help with anything you need. I believe some of them live on property so they can get emergency work done promptly, even after hours. I'm sure the cheap construction and cost cutting on appliances keeps these guys busy. Leasing Office Staff: They are incredibly kind and overall easy to work with, but they can only do so much and lots of decisions need to be run through the managers they report to who residents don't have face to face interactions with - those people are a pain. If you have any major issues you want addressed it is an uphill battle and weeks of back and forth with the leasing office reps playing telephone. Would I recommend you live here? Check out the other buildings nearby first. If you are out of options and this is what works for you, then make sure to get a top floor unit and lower your expectations. The prices here are comparable to luxury complexes nearby, but the overall condition and experience inside the units leave a lot to be desired. read more

Thank You Manny from Maintenance for always making sure my unit is in the best condition. Truly this man and the entire Garey team are the dream team. Let's also not forget Cameron the security guard for always being super attentive and kind to all of us residents. read more

Manny and the Maintenance Team are always quick to get things fixed ! Great place to live and know when something needs repair it gets done.

nice maintainance from Manny. report in the morning and get my lighting fixed in the afternoon.

This review is primarily for the office staff and building maintenance. In particular, Irwin has been a huge help for me in ensuring our requests are fulfilled and we feel comfortable. Communication with the leasing office through him has always been quick and thorough, and it helped immensely both when moving in and when moving units. Building security and maintenance has also been a huge benefit to living here. Cameron has always been a friendly face and personality during the evenings as he patrols the area and stations the garage entrance. Manny and Samuel have also both been very quick to respond to maintenance requests and efficient with resolving them. The building itself is clean and modern, and the amenities are comfortable, but the folks who run the place are by far the best part of staying here for me. read more

Manny, Pedro and Chayo are what makes this place a good place to live. They make sure that the building and you are happy residents. They are the maintenance team and they are the ones doing the work to keep the Garey clean, safe and functional read more

I've lived here going on five years and each year my experience gets better! Amazing location, great amenities, just overall an awesome place to live :) *special shoutout to the maintenance crew for keeping all of the common areas extremely clean and to Manny and the whole team for always responding very promptly to maintenance requests (usually within a few hours) - I am so appreciative of them!! read more

Get ready to be woken up by your neighbors simply living their lives. Additionally, you'll receive noise reminders from the leasing office for merely walking. This building has zero soundproofing, and it feels like harassment. Instead of addressing the issue with the landlord, they'll suggest you get a carpet and wear slippers. Since I signed my lease there's been lots of issues that I've never experienced anywhere else. Landlords are obligated to ensure tenants can enjoy their homes without unreasonable interference or harassment. read more

Manny is always the best in taking care of us here!! Thank you for always making the residents a priority and fixing everything promptly and quickly! read more

Manny is the Mr. Fix It for any maintainence issue. Garbage disposals to washer. Love the guy

They help you quickly whenever you have a problem with your home, and they completely solve the problem. read more

Garey Building - Apartments Near Me - Los Angeles, California

maintenance team are great, fast, very helpful and friendly. Community events were fun to participate. read more

Manny does such a great job with maintenance and operations. You truly feel like you can be at ease as he makes the building run like a well-oiled machine. AMAZING CUSTOMER SERVICE. The Garey is amazing, from amenities, service, design and location. The community and amenities are amazing. From the lounges, rooftop, library, gym, to your living area, Manny is communicative and adheres to the buildings needs and the tenants requests. You won't find a better maintenance crew in LA. read more

Anytime I have a maintenance request the team @ the Garey responds with a sense of urgency like no other. I had small plumbing issue and Manny took care of it right away. Thank you Manny for always having a great attitude and resolving our issue quick and easy. read more

This review goes out for Manny! He always comes to aid with any maintenance issues and gets things fixed quickly. Very helpful and friendly service. Fixed my broken shower faucet under 5 mins. Thank you Manny!! read more

I cannot say enough good things about the staff here. They are all very professional and friendly. Manny, of the maintenance staff, is excellent. He always comes very soon after I submit a maintenance request, and fixes the issue immediately. The staff are one of the biggest reasons I live here! Thank you! read more

Its a fucking scam!!! We did a tour, we did a application, we pay the application with the $500 deposit this is bs. We got fucking denied... now the deposit still waiting until now... the leasing office should just put it back where it belong in my bank account not a fucking check. They took right away our deposit $500 even tho they should run first the background then if we got accepted they should just take the deposit than paying a application with the fucking deposit at all.. dont go here in this apartment... theres a lot of good apartments with promotions.. and a dog friendly.. be attention while your applying here they took right away pur deposit... read more