Have been coming here for over 10 years. The staff is friendly and knowledgeable. They try to get cars done as quickly as possible without gauging you for extra repairs. We have had numerous oil changes completed, oil leaks repaired and coolant leaks repaired all with no further problems. Highly recommend this mechanic shop! read more

Sent I initially brought my car in to address an emissions issue. Mr. Guy, the technician, informed me that the check engine light was on and suggested that the catalytic converter might be the problem, but recommended a diagnostic test first, which I agreed to at a cost of $95 (to be credited toward the repair if I proceeded).he diagnostic indicated an issue with the O2 Sensor (Bank 1) and the catalytic converter. Mr. Guy replaced the O2 sensor, charging me a total of $253, and assured me the problem was resolved. Which i had to pay twice However, the check engine light returned shortly after. He then claimed the issue was with the second catalytic converter, as my vehicle has two. I agreed to the repair, but once again, the light came back on. He then informed me the problem could be another sensor and replaced one more. I purchased another sensor myself because I was frustrated with the ongoing issues and paid him to install it, but the light returned yet again. After multiple unsuccessful repairs and charges, I had the vehicle scanned at O'Reilly's, which confirmed that the same Bank 1 O2 sensor (that Mr. Guy had initially replaced) and the catalytic converter were still faulty. To verify, I consulted another mechanic, who performed a diagnostic and confirmed the same: the Bank 1 O2 sensor and catalytic converter remained defective, indicating that the necessary repairs were never properly performed. Despite all this, Mr. Guy attempted to charge me again for another diagnostic, even though the original issues were never resolved. I feel I was misled, overcharged, and the work performed was both ineffective and possibly negligent. This place is shit please don't waste your time or money. read more

the company damaged the side of my car while it was in their shop. They hid it and didn't let me know. The owner was non- responsive to a complaint I had and didn't answer my complaint or even respond read more

Garcia's Auto & Muffler Shop - Auto Repair Near Me - Phoenix, Arizona

I took my car to this company to fix my catalytic converter and paid him 563 dollars to replace the catalytic converter. He placed an exhaust pipe where the catalytic converter was and gave it back to me as he had replaced the converter, but never did replace it and now I have to buy a new converter and other parts he removed. He stole my converter! I wanted to work with him, but now I have to file complaints to the Arizona Attorney General, the Better Bussines Buero, and the Small Claims Court. read more

I hate doing this but they literally just told me to go elsewhere. I called a bit over 2 weeks ago for a simple bung weld. Jose was nice and said call when you are ready. 2 days later I called, left a message, no response. Today I called, the same unfriendly person answered and I had the same conversation (Me: May I speak to Jose, HER: unavailable do you want to leave a message. ME: I left a message 2 weeks ago, I'm still waiting. HER: He is busy. ME: Do you want my business? HER: you can leave a message or not, it's up to you. I left a message. As I had no response I just called, got Jose (because he was mad at me & wanted to break the case of who called) which screams she did not take my name or number. He told me he does not want my business which is fine, I would not go there if he were giving work away. I am glad you are so busy Jose, I suggest you won't be forever mistreating potential customers. read more

It's a family-owned repair shop in what some people might consider a "rough part of town", but looks and location aside, José and his team do a great job at affordable prices. At the end of the day, that's all I'm looking for when I need my car fixed. Timely and always friendly, they are going to give you the best deal possible, and for that, I highly recommend Garcia's. read more

Garcia's Auto & Muffler Shop - There's the number to call... - Auto Repair Near Me - Phoenix, Arizona

Be careful of this place, I had a catalytic converter installed and Jose installed an empty one, he removed the valuable insides of it and charged me for it !!! What a rip-off !!! I recently found out what he did is a felony !!! read more

I went to have them replace my flex pipe, which they say they did ($126). A few days later, I noticed my exhaust was leaking again, so I took it back and explained to them that its leaking again. They made me drop it off, i ubered home and had to uber back, which was about $20. When I returned, Jose charged me $110 for straight piping the flex tube aka fixing his own mistake. Very poor service here read more

Installed my exhaust on my truck in less than a few hours. It's Sounds great and I am very happy with the work.

Bad costumer service and horrible quality! i took my truck in for a new muffler and welding was bad and the worst part they installed a car muffler into my v8 truck original 2.5" pipe was reduced to 1.5" inches to fit new muffler so my truck was not working properly due to new muffler being reduced! took my truck back and they said it was normal that the muffler was fine and they suggested for me to change my catalytic too! i ended up having to re-do the whole new muffler set up at another shop again! waste of money!!! never going back!!! read more

My cousin ended up at Garcia's due to a break down on a cross country trip. They charged her $400 for a new thermometer and some hoses and she only made it to Gallup NM before the car began spewing fluid. read more

My dad brought a exhaust manifold in from one of our generators. He talked to Jose about what he needed. Jose told him he could do it and it was a reasonable amount. Also told my dad that it would be done on the same day which was a Thursday. So my dad called the shop and the lady didn't speak good English and didn't give my father the proper info. We live about 110 miles from this guys shop. So we drove up to his shop and the lady said oo you'r part isn't done. So my dad walked out and said this shop is fucked up. So we got back on the highway to do somethings around Phoenix before we go home and his lady calls us and said we aren't going to do the work. So we turned around and picked up our parts he only gave back some over our money not all of it. He said I'm keeping 20 dollars because you wasted my time. And he also went of about not cussing and then he started cussing at me and my father. So if you need any type of work done I advise you to steer clear of this place. He is a rip off and u cant trust him. I wish I could give him no stars but Yelp makes me. If you need a good honest muffler repair shop come down the street to b&m muffler. He may be a little bit more but you can trust her m to do good honest work. read more

I am very happy that I took my car in to Mr. Garcia's auto shop. I was only looking for an oil change and tire pressure check, but he took care of a minor leak that I had, as well. I believe it was a temporary fix, but I am grateful because it bought me time before I will have to spend more money for replacement parts. He also showed me that I needed a tire rotation and a new tire due to worn tire tread. I knew this was advice that was meant to help me and not get more money because he directed me to go to a tire shop, such as Discount Tire, for the best prices for the tire(s) and rotation. I immediately went to a tire shop closer to where I live and they recommended 3 new tires with a rotation. I would not have gotten new tires if it weren't for Mr. Garcia, and although I am not thrilled spending money on tires, I definitely know it was necessary and that it saved me from potential tire failure/tire blowout on my road trip the next day. I am pleased with the expedient and excellent service, very fair price, and honest advice that I got from Garcia's Auto Shop. I will be back. read more

This is a family owned business which is nice to see. The matriarch of the family tells it like it is and takes care of business!!! Great service. Jose is top notch. Reasonable prices. QUICK service and spot on when quoting how much time it will take to perform the repairs needed. I love the music that's playing in the work area of the shop! Only drawback - the waiting area could use more comfortable seating. Every person who entered the shop appears to have been a repeat customer which bodes well for someone like me who had never been there before. Repeat business means that the prior visit(s) were worth coming back when the need arises. I will recommend this shop to anyone in need of a car repair. read more

This place is horrible. I will never take my truck or any of my vehicles to this place again. I had two catalytic converter's put in and they didn't last a week. Jose did not want to warranty his work cause he said something else caused them to go bad. As soon as I left the shop the check engine light came on within 10 minutes. I kept taking it back to him week after week until finally a month later he says he is not going to warrantee them. My advice to everyone is not to waste your time with this place you WILL regret it! I know I did. read more

I always have a great experience here. Jose is honest and straight forward. They have a good group of guys here doing solid work. While there I've seen other customers that seem to be repeat customers. I've seen some come with smiles and others go with them. I'll definitely be back again when I need maintenance or an upgrade for my truck. read more

Jose and his crew always do great work on my car and the prices are so much more affordable than anywhere else you can go in Phoenix.

This is the worst place to repair your vehicle...they kept my vehicle for 21 days and didn't repair it.....they charge me over $500.00 dlls for the "repair" , I ask the owner of the shop that I needed to test drive it he responded: NO...you first pay!!!..... I paid...but after driving it for 4 miles had to returned it to the shop....he kept the vehicle for other 8 days ( which gave a total of 21 days) and he said that he had no idea what was the problem of my vehicle..but that he had no problem for me leaving the vehicle there for his friend to look at it...these people are just committing FRAUD...he pretendes that he does a diagnostic check..but he is just putting ideas in his head to scam the customers.....be careful NEVER provide your business to these people ......if you are willing to spend as much money as they charge just take it to the DEALER with professionals...or at least there is going to be someone to pick up the phone when you call to check on your vehicle status...he refuse to refund me any money...community in YELP keep away from this place!!! read more