Family owned. Super helpful. Always clean. Always secure. You really couldn't ask for more. And to…read moretop it all off, Jo is the friendliest. Anytime I'll need a storage unit in the area I check with them first.

I recently rented a unit at Arizona Self Storage. Jo was great to work with and answered all of my…read morequestions. The paperwork was a breeze. The location is perfect, less than a block off the 202. They had similar pricing than other storage businesses but given the location, this was an easy choice. My unit is large and clean, with easy access, even for a 26 foot moving truck. It is the only storage company in the area I will even consider moving forward.

Sienna, is a very professional storage person. She's super helpful with all aspects of storing…read moreone's RV at this facility.

Bought an RV from them. Have to say they were the nicest and most professional business I have…read moredealt with in a long time! Go there! I promise you won't be sorry!

About 3 to 4 years ago, my Mom went with CubeSmart as she had to move for a while when having some…read morehealth issues. We kept it until we moved into our larger townhouse and had an awesome experience. We are going to be in our townhouse for about 2 more years until we buy a house, and we decided we wanted to free up some side space in our garage for a variety of reasons. It was starting to feel too "packed" in. When we decided on a storage unit, the first place I checked again was CubeSmart. I was very pleased to see that CubeSmart bought out the previous company who owned this location (Dominion). We visited on a Sunday and Ali was there to help us. He was extremely friendly, SO helpful, and took a good amount of time to show us 3 units around the place to help us decide on the best location for our needs. CubeSmart rates ARE SO affordable. I know rent raises after a while, but it is insane the rates some of the surrounding places are charging. We did shop around first, and CubeSmart outranked everyone else. This location has a large easy to park loading bay. Both elevators are right there in the loading area. They also have SECURED restrooms, that are available to tenants only, even if the office is closed which is huge. The facility is extremely CLEAN, well lit, and I love how safe it feels. Our unit itself is great. It was clean upon move in, the door is easy to move up and down, and the climate control is perfect. The location we chose is off the beaten path of the facility and I feel my stuff is safe. Access hours are between 6am and 10pm. Also, you can only use the elevators by entering your code. Additionally, your code will ONLY allow you to go to your floor. You cannot access any other floor (besides ground), that is not yours. I like that level of security. Although, we would RATHER not have a storage unit right now, just to have a small one to be able to help us not feel so cramped at home (we combined 3 households into one), we are so glad to be here. We met Karen as well, what a class act she is! Both Her and Ali are prime examples of what customer service should be, and to be honest, just good, GENUINE, people. We had some small challenges moving in (Not because of CubeSmart, but one of the elevators has been down for maintenance), and they both have been working so hard to bring it back up and running and are always willing to provide updates when we ask and help where they can. MY ONLY recommendation right now: To either open the ground doors for the carts and the elevators, you have to enter your code on the keypad. If the elevator is not right there and it has to come from another floor, by the time the elevator arrives, when you press your floor button, it doesn't register. I have had to step outside the elevator, enter the code again, then press my floor selection for it to be able to go. It will be tricky to do from the 2nd elevator. That would be the only TINY small downfall and an idea for a future improvement. But again, being so small, whatever. For future customers, keep in mind that the locks used at this location are Cylinder Locks. We brought in our old lock from when we used CubeSmart the first time at a different location, but the old company who built the building, used the Cylinder Locks so we were not able to use our lock. We did have to buy the lock but they have plenty in stock and are a VERY fair price. I acutally like how more secure they are and am okay with this. Key's are small, so be mindful and store carefully!

The prices increase without notice. I choose to give 0 stars, but can't. You think we were asking…read moreto live in there. At the prices they charge. I have already posted another review about them. But they really only care that you pay your storage on time. They have the monopoly on Storage rooms. Every freakin corner has a cubesmart. How smart is it to pricey your renters out of the unit. How about CubeDumb!!! Nothing positive to say about them at all.

Best storage facility out there. No price gouging during COVID. Place is very clean and secure…read more Looks new. Easy access. Stress free set up and use. Staff Vicky is the kindest most helpful person. 10/10 recommended facility

Don't go here. They get you in really low then charge you outrageously. My rent went from 120 to…read more265 in less than 4 months. Horrible. There are more honest storage places around.

I started renting a storage unit in May. The managers and associates are so kind, friendly,…read morehelpful and professional. I shopped around at some big name competitors who they price gouge and have answering services. I picked this storage facility for the location, the employees and they cost to rent a cooled unit.

Very helpful ... fast always meets all needs . My rental…read morehere was very nice , service was very amazing.

6 months after renting my storage unit my monthly charge increased from $92 to $162.70 per month…read more INSANE. Additionally they gave a remote excess system that has been "DOWN" for 3+ months. Today I tried to use the remote system, a no go. I park my car and walk into the office because the "electronic readout" where you enter your code is unreadable (see pic). I walked back in and the gentleman informs me I must punch "*" then "#" then enter. I offer a suggestion "Why don't you place a label on the keypad stating this. Instead of answering my question he states "I can give you a paper card and write this info" on it, I state my suggestion again, he repeats. HORRIBLE customer service but what can I expect when he works for a company that values $$ over providing customer service. Not even a 1 star, try a "-10"

They have a price adjustment every four months here. My price has gone from $90 a month one year…read moreago to $145 now.. I do not know how they customers. We are getting ready to vacate our storage unit right now and move to one less than a mile away less money. I look at the company website and I see units just like mine advertised for $60 less per month than I am being charged. I would recommend steering clear of this business.

Highly recommend. Great customer service & safe, accessible…read morelocation. I will use again if I ever need a storage unit!

Manager & staff were helpful & courteous. Place is very clean. It is easy to access the yard as…read morewell as my unit. I'm delighted with the services of this facility. Thank you !!

I rented a 5x8 trailer for several days. Upon arrival, I was greeted immediately by a friendly and…read moresincere young man. I was in and out with no hiccups, and very impressed by everyone in the office. Upon return, I was again greeted immediately when pulling in and told where to park while I waited for the check it in guy. He showed up within two minutes. Again, impressive professionalism, eye contact, warmth. I was very impressed, especially given the norm for customer service these days.

I rarely leave negative reviews, but I also believe honesty matters…read more I rented a van from U-Haul Moving & Storage of Sun Lakes during an already stressful move and reserved a utility dolly as part of the rental. When I arrived, I was told the dolly was unavailable despite it being included in my reservation. I understand inventory issues happen, but moving heavy items without equipment you planned and paid for creates a major inconvenience. What made this especially frustrating was how dismissive the response felt. If the reserved equipment was unavailable, the least the staff could have done was help locate another nearby U-Haul location where we could have gotten one instead of simply sending us on our way without a solution. What added to the frustration was the disconnect between the advertised pricing and the actual cost once mileage and other charges were added. The initial compensation offered for the inconvenience was $9, which honestly felt dismissive and inadequate given the situation. After further communication, the General Manager did increase it to $25, and I do appreciate that he remained professional and responsive throughout the process. Overall, I left feeling like customer expectations are set one way online, while the reality at pickup can be very different. Not the worst experience I've ever had, but definitely not one I'd enthusiastically recommend either.

This is very clean and quiet. Good value, as other places are more expensive. I feel I have a safe…read moresecure spot for my things.

Prices are lower than normal Storage businesses. The units are older and there is no A/C so if you…read moreare not concerned with your content melting or heating up the storage is good. Security is also safe although people good jump the fence.

I've had my storage unit I believe since October 2021. I love it! I met with Wendy and she's…read moreamazing! She was straightforward, answered all of my questions, and gave me a tour. I don't have any problems with it. I load what I need to in there and it's pretty spacious for the unit that I got. I'm even thinking if I should go a bit bigger. The light by my unit is either out or maybe doesn't sense my motion cause they do have motion censored lights. They do have music playing so you don't feel alone and it's not super loud so you don't have to worry about not hearing anything. I love that there are carts available to use so you don't have to carry all of your things to your unit. I do feel safe with my items being stored there with all their security they have. And I love love love that it is temperature controlled. These 3 things were probably my main concerns and they checked all of the boxes. Being a new year, the price did not change for me. I think whatever you sign for and agreed with for the price is what is locked in. I definitely recommend this spot to store your items! I see more & more popping up throughout the East Valley.

It is really sad that this company has to take advantage of their own customers to make money when…read moreso many people are struggling today. I am really disappointed in Cubesmart. I find it really shocking that I was charged a 27% increase on my unit for no reason or explanation. I called three times and left messages right after I was charged, as I thought it was an error on their end. I talked to Kyle and asked him why I was charged, and I was not notified by phone or email. Kyle said he would send in a complaint about it to corporate after our lengthy conversation, but it was not even done. I also told him because of the addition of $50 a month I would be leaving asap. I was sent a copy of the PDF increase 30 days after the increase was charged to my account. It shows on the PDF that they give their customers a 3-day notice for a 27% increase, which was $50 over my monthly payment. A 3-day notice, so their customers may not have an opportunity to make a decision to stay or leave. I have been waiting for a call or response but did not receive any communication from anyone at this location in this matter until I called back to confirm I already moved from this location. Sad that this company has to do this to make money by putting people in a difficult position of having to move or forced to pay this ridiculous increase. I will never use your company again and will share my experience with everyone I can, so they do get forced to make a decision like I had to. Again, it is really sad that this company has to take advantage of their own customers to make extra money. All together, it is a wrong and unethical practice. I can't imagine doing that to anyone in my business.