James and Justin did a great job- sanded and refinished 3 rooms- the end result is beautiful…read more Thank you Christine

We're in the process of having a kitchen and bathroom floor done by Ed's. The first day the…read moreinstaller showed up with only part of the materials. He installed the kitchen flooring into the bathroom. When he realized mistake, he took it up. He was done by late morning. He had some of the kitchen floor but not enough to do the whole kitchen. He didn't have any of the material to do the bathroom floor. So he left for the day. He wasn't sure of all the material had come into the storehouse or not Since it was only half a day at the house, I would have expected him to go back to the store to see if the material was in the storehouse . Maybe even return to get some of the flooring done on Friday. We had the plumber come in that morning to removed the toilet , they were scheduled to return in the afternoon to reinstall the toilet.We had to call and cancel him and tentatively reschedule him for Monday. Since it was a Friday, we had all of our kitchen and bathroom closet items stored in our living room for the weekend. Sunday, the installer did show up and correctly put in the bathroom floor and started the kitchen floor. Our bathroom floor is the vinyl that looks like stone and it's a grey tone. They installed a bright white molding around the flooring. It clashes and looks awful. The strip they put between the bathroom and the hallway door matches perfectly . When we requested the white molding be taken out and replaced some that matched the floor like the color of the strip in the doorway. We were told they would look around around and see if they had anything in the warehouse, I am sure that they're not going to find anything just hanging around the warehouse. If they don't have anything, they would have try to find something matching, and it would cost us extra. When we hired them to install the floor we assumed that it would be done with matching materials. Now we're being told we have to pay extra. Since we did not get a discount on the floor or a sale or anything else, I don't feel we should have to pay another cent to have the floor install correctly with matching materials . That's a discussion. we have to have later today with the manager. It's noon time Monday and they may have to come back another day to finish the floor. We told them we needed it done before Tuesday because we were having company on Tuesday. We assumed most of the work would have been done on Friday and just finishing touches on Monday. I won't know until I get home from work if they've completed the installation. I wished I had read some of the reviews , which had several negative comments about the installation. Of flooring they did. Overall, I'm just not pleased with the service , the installation or the communication I'll have to wait to see how this gets resolved but I would never recommend them or have them again.

We had our kitchen floors refinished and Greg did a fantastic job. The floors look like new, he…read morealways kept us informed of progress and timing. Finished on time! I highly recommend Greg's floors and more

Hard to rate his work when he never showed up for the project. Nice, guy, reasonable quote for the…read morework we needed done, we agreed on a project date, messaged a few days ahead and agreed on times and parking, etc. Cleared out the room, took time off to be present while work being done, then no show, no call, no response to messages, nothing. Very unprofessional and insulting. Maybe this is normal for a contractor, but I am going to pay a little more to someone who has integrity, is professional and reliable.

Avoid this company. Poor workmanship that required another floor company to redo. Finish did not…read morematch, debris on floor or in finish, did half the stairs. Ron is a "salesman" (according to his own staff) who doesn't speak the truth. WORST PART: rude, unprofessional manner when I called to complain.

After many schedule changes totally on my side, Ron and crew showed up and did a great job. The…read moreteam was fast, complete and very professional. When the floors were done, I could actually see my reflection in the wood floor finish. Great job! Highly recommend and will definitely use them again.

I have had Steve back twice, once for vinyl planks and recently brazillian walnut…read more Flawess installation in both cases. I like how Steves people remove and replace the floor mouldings instead of those ugly little quarter round mouldings I see around

WARNING!! We had Minuteman Floors come out on September 9. We gave them a large deposit ($3490) for…read morean estimated install date of November 3. Since that time, we have received no updates - despite numerous attempts to get an updated schedule. Since they were not responding to texts or calls, we sent a certified letter to the business asking for an update or our deposit back by December 1. Today is December 1 and we still have not heard anything from the business. The lack of communication feels deceptive. I am concerned that they are just trying to rob us of our deposit and am prepared to take legal action.

Mike and Stacy have been amazing to work with! Both had great guidance and suggestions for the best…read morecarpets to select in terms of pets, wear, quality, and kids. We splurged and got the super soft carpet for the primary bedroom, and it is THE softest carpet I've ever stepped on. As a local business, they were easy to work and coordinate with. They were able to provide estimates of different options and breakdowns, which was super helpful in determining what we wanted to spend after just purchasing a house. They were able to expedite the service as well, to get everything done before furniture was moved in. The hardwood floors look incredible after the sand and refinish, brand new! The pricing was competitive also, and was a better value than going with Home Depot. Definitely recommend. Services Provided: Carpets and Sand & Refinish for hardwood floors

Double and triple check there scheduling. They didn't have the correct address in the invoice not…read moreeven the right town. They called me and confirmed the day and time. I took time off from work to move the furniture. They didn't show and then wanted to reschedule a week later!!!!! No thank you. I don't trust that they will keep that appointment either.

This Company no longer Uses in house or local sub contractors...They use A company called Dynamic…read morehome solutions out of Conneticut...Mostvof the time the installers are from another state and they hire alot of Brazilians/etc...They charge mom and pop prices but what you get is lowes/hd quality..stay Local ..

We were looking for hard flooring that was pet friendly to replace all of our carpeting. We are…read morehaving the work done a little at a time and the family room was done a few weeks ago. They were amazing and I am so happy with the work. My family room is beautiful! They did what we wanted at a price better than quoted by competitors, they've been super responsive when we had questions and patient when we took some time to figure things out or when life was so busy we didn't see emails from them. The installers were on time and completed the work in one day instead of two and on top of that they were incredibly kind to my dog. He loved them!

Second project with The Wood Floor Connection. Start-to-finish, great! Very good planning and…read morecommunications throughout the process, and very good results.

We are so pleased with our hardwood purchase and installation. Betty, Gary, Adam, and Cody were…read moresuper helpful, knowledgeable, and friendly. They were open to our questions and requests. So professional! And nobody else could touch their price point. Highly recommend!

This is the 2nd time I have used this company, in both instances it required weaving the new…read moreflooring in with the old and the job is flawless. They insist on quality work and that required removing the baseboards, undercutting the door casings, reinstalling, patching/painting and the work was done perfectly. Was given an install date and the guys showed up on time and completed the job in one day, in this instance, a master bedroom, hallway and two closets. I would highly recommend this company, great work, reasonable pricing and dependable scheduling.

Manchester Wood Floors refinished the pine floors that were underneath carpet on the second floor…read moreof our older home, some of which were covered with paint and some were not. Overall we are happy with the work they did, but we won't be hiring them to refinish the first floor of our home. While they did a couple of things that we really appreciated, they also cut a few corners in our opinion. Cons: They hand scraped some areas after sanding, but did not sand the hand-scraped areas afterward so they are very rough when walking on them. Also, there are many areas where the paint was not fully removed. Because of their work schedule, once they started the job we did not see it until it was finished (ie we did not have an opportunity to look everything over after they sanded/before they applied poly and the floors were wet, even though someone was home at the time). If they had told us that there were areas where the paint was difficult to remove, we would have worked on it with a heat gun in the evening after they were gone because we really wanted all the paint gone. Pros: First, we had a closet transition that had a lot of damage, and they cut down the original piece of wood so that it would match. It looks good, much better than a new piece of wood would look. Second, at the time of the estimate he let me know that our stairs were likely poplar, a wood that looks green when it is unstained and finished with poly. One of us stayed home for the first couple of days of the job so that we could look at the stairs after they sanded them, and they were green like he said. They provided a number of stain colors so we could pick out which one we liked, and then they applied the stain to the stair treads. However, this one also involved a cut corner because they did not stain the top tread at the landing and had to re-do it afterward. It doesn't look the same as the others.