I've used Reed Door twice. I refinished my front door once; they worked quick and did a good job. Later, when there an accident shattered the glass (conditions mysterious, but teenagers were involved) I used them again.
I took 6 pictures with my phone - showing the damage, and how much the door had weathered in 7 years - emailed them to Reed Door. They got right back with an estimate to repair and an estimate to replace. Whoo boy. Time for a new door. The people at the showroom were helpful but not pushy.
We ordered Thursday evening and the crew was out the next day. They arrived when they said they would. They worked fast. Job came in $60 under the estimate.
The door was pricey, but very well made - the panes of safety glass over the small pieces of leaded glass will make it easier to clean, safer, more secure and leak less heat. It looks great.
At lunch, I mentioned that I was having Reed Door replace my door. Two other guys at the table had also used them; both said they'd been treated very well.
I adore my new door. read more