Fabulous company! Updated our home; replaced glass on one window and changed all of the screens. Everything was so easy with them. Highly recommend! read more
Very happy with the service so far! Had a double panel window replaced after it was broken in the morning. Had to call our builder to see whom supplied that glass since it was under warranty for the materials due to the double panel gas windows. That company then referred us to this company that does repairs and they will continue to honor the warranty for any issues as long as we used them. Called them on their phone and Roxxi was fortunately in the area and able to drop by and measure and luckily they had the items at thier location to create a replacement. The entire window was broken and during summer heat of course, a/c going out but thankfully had some shades to help block some heat getting in and with our window only facing morning sun and not afternoon. Roxxi was able to have technicians come out that evening to replace the window pane and they also cleaned up and removed all the glass/shards/etc which was great!! was not looking forward to cleaning it but happily surprised they had their equipment etc. Was a two man team that came. One worked to remove the window /and replace it (didn't know the window piece could be removed ) and the other one cleaned and removed the danger. They were done in and out. Professional truck, attire, appearance and service. Very happy and fortunate that it was able to be done in a day. I know whom to refer to and will go back for any glass repair/replacement as well. They also are doing my screen replacement as well. read more
I'd give them ZERO stars if I could. Three voice mails, one on-line request for appointment and three weeks later - Still NOT A SINGLE ATTEMPT from them to call me back. I am a NEW/Potential customer. Hello??!! Why are you in biz if you don't return calls for work you supposedly specialize in. #wasteoftime read more
I had a broken window in my Texas home that needed to be repaired and I was in Canada when I called. Unlike some Texas companies that ignore calls from foreign area codes, Roxy was very professional and sent someone to my home within 1 day to prepare a quote. They ordered my new window and set up an appointment with us for the installation and everything was completed within three days.
The price was fair and and the customer service was great, what's not to like? read more
As is the norm at my house, I had a golf ball shatter my large (46" x 46") tempered bathroom window. After calling around, these guys were by far the cheapest! They responded quickly, and while it took several days to have the window replaced due to the fact that it was special glass, they were able to get the job done before Harvey hits this weekend. read more
TWS specializes in broken glass repair on single and double pane windows, defective, seal failure repair on double pane windows, adjustments on stuck windows, window balance/spring repair, replace and/or install bug screens and solar screens. We offer FREE estimates and fast service.
History
Established in 2011.
We are a Christian family based company that was established in 2011 but have technicians with 10+ years of window experience. We started working only on weekends but then decided that this was something we wanted to dedicate ourselves in since we know the business so well and wanted to offer the customers the best service.