Sometimes installing windows can be a pane, but Houston Window Experts makes it easier than…read moreexpected. I used them twice for different houses, so that alone is a testament of my good experience with this company. On my latest install, they were professional from start to finish, although not perfect in some areas (more on that later). I'll start with the issues, and then close with the positives. On our first house, I encountered some disappointing challenges during the execution/installation phase. Our garden was trampled on, one of the windows were installed on the wrong spot, and a light fixture was damaged and the crew tried (poorly) fixing it without notifying me (all caught on CCTV). With all that said though, the company stands by doing the right thing and resolved everything on a timely manner. How it was handled was much appreciated and influenced me to use them again and refer others. On our second house, almost everything went smoothly. All windows were replaced in just two days! Just encountered a minor hiccup when a wall was damaged and a worker claimed it was pre-existing. Luckily, I purposely took before-photos and was able to provide evidence that it was not pre-existing. In the end, it was fixed within satisfaction. As for the positives, I really have to give credit to Milton, the supervisor on the second house. He was very professional and accommodating. On one of the windows, he found water damage and pointed it out to me instead of trying to cover it up. The damage and source were all fixed. Seriously, he could have moved on and I would have never known! All the windows were installed to my satisfaction. Few minor quirks remained, but possibly due to the window manufacture (or so I was explained). Also appreciate how floors snd countertops are covered to prevent/reduce damage and dust. I recommend this company. Here are some tips before using them (or any other window company): - Take lots of photos of each window before the work starts. Ensure to get several close ups and different angles of the trim and corners, both inside and out. Ensure good lighting for a useful photo. - Check with your HOA to see if it's the window replacements are allowed. Some care about colors of trim and grid vs non-grid. - Expect the order to take several months to come in. Get your quote early if it's a house you plan on moving in.

Don't look elsewhere. They are brand neutral, knowledgeable, skilled and experienced. No mess,…read morequick and courteous, honest and fair.

Window Depot did a great job replacing our 15 windows. John and his team did an amazing job. Very…read moreprofessional and quick. John had recommendations and suggestions which were very helpful. Everything went smoothly. We like supporting small business. The windows were comparable to other window companies for cheaper price.

Window Depot Houston did an amazing job on my new windows. John is extremely responsive, reasonably…read morepriced, and got my project scheduled and windows ordered quickly once I decided to move forward! I'm very happy with how they turned out, and there is a huge reduction in the amount of outside noise I hear inside my home. 10/10 highly recommend!

I'm so impressed with I Window Remodeling! From the very first call, their customer service stood…read moreout they were responsive, friendly, and made everything super easy to schedule. The crew showed up right on time and worked so efficiently without cutting any corners. You can tell they really care about their work every window was installed perfectly, and they cleaned everything up before they left. They answered all my questions, kept me updated through the process, and made sure I was. Highly recommend them to anyone thinking about new windows!

We worked with Alex on our job, he came by took measurements, explained all our options and quoted…read moreus a great price, my install was a little complicated due to the new windows being thicker than the older windows we had originally, the install team did a great job accounting for the difference and getting the job completed in one day, Alex came by to check on the install and again after to make sure everything was perfect, if you're looking for real value and great customer service, give these guys a call, I'd definitely use them again

Previously wrote about our initial meeting with Mr. Litsey and ordering the windows. The windows…read morecame within the time frame given. Jose and his crew were here promptly to install 20 windows, one of which was a custom picture window. The windows were installed in 1 day. The crew were very respectful to us and the property. Clean up was excellent. I can't say enough positive things about them. You can not go wrong hiring this company for your replacement windows. You will save a lot of money and will have quality windows and installation.

I had all the windows for my home replaced in January 2019. John, the owner is very knowledgeable…read moreand honest when discussing your job. He discussed the window options and installation procedures. His crew was very professional and completed the job in a timely manner ensuring a good aesthetic upon completion. They cleaned up and made sure I was satisfied before departing. Fast forward to May 2025. One side of one of my sliding windows seal has failed. I called and spoke to John about the failure. He ensured me that my warrenty will cover the replacement and even informed me of two different options. He's very informative and is willing to go above and beyond to satisfy his customers!! I'm so impressed with "Window City" and their business model!! It's rare to get this type of service and customer service these days!!! Thanks Window City!!!

We had all of our windows and patio door replaced in 2011 and they did an amazing job. What I love…read moremost about Window World is their lifetime warranty. Since that time, we've had two windows replaced because of streaking between the two pieces of glass all covered under the warranty. This year, one side of the patio door had streaking, but instead of replacing the one door, they replaced both doors as well as installing a new frame. We have lived in the house for 36 years and I wish we would have replaced the windows and the patio door sooner. Our electricity bill reduced substantially and the house is much quieter with the new windows. I would highly recommend Window World.

The Window World associate (Mariq?) that helped me this afternoon regarding my Texas City home was…read moreexceptional. Thank You for your Great service.

Full disclosure: The Window Guys gave us a discount for giving them a review but they didn't…read morespecify how many stars we had to give them or what we had to say. Big picture: We saved thousands of dollars over the other estimate by going with TWG. Our windows look great, function well, and seem very effective at keeping out the elements. You'll see some other nitpicks if you read the full review but we only had one major complaint. The installer, Sam, told us on his first visit that he would take down the metal tracks for our plastic storm panels and put them back on when he was done. Then he told my husband during the process that he didn't want to put them back on again because he was concerned about damaging our brick. So now they're scattered all around the yard. Sam's a good guy and I'm sure he had his reasons but a deal's a deal and this leaves a little sour taste in my mouth. Extended dance mix: We got two estimates to replace all the windows on our house. The other was from a family owned company in town with excellent reviews. I'm sure they'd have been great to work with and they do more of the prep and clean-up themselves. Working with TWG, you have to move all your own stuff away from the windows inside and out (like trimming plants away) BUT for us, it was well worth it to do that work ourselves to save about 1/3 the cost of the project. Part of how TWG keeps costs down is by minimizing the sales process. You send them measurements for your windows and sign a contract before you ever meet them or even talk to them, just email. Most other companies will send a sales person out to your house to talk options and take measurements. Sounds like that can be a nightmare hard sell with some of the bigger companies but the sales visit we got from the company we didn't go with was very pleasant. It would have been nice to see samples and touch base with someone from TWG before we made a commitment and it might have scared me off if we hadn't gotten a really positive referral on TWG from a friend. In general, I think there's room for improvement on this part of the process without getting too fancy with it, 15 minutes patiently answering questions on the phone would have gone a long way. Once you've signed a contract with them, Sam comes out and takes the real measurements. This is good because he'll also be the one to do the installation so you know what you're getting. He's a little rough around the edges but he's a real craftsman, respected our house, and seemed very trustworthy. My husband and father who were more present for installation couldn't stop talking about how careful and considerate he is. Because it's one guy rather than a big crew, installation takes longer. In our case three days instead of one but well worth it. Another contrast was that TWG only offered one line of window while the other company had lots of manufacturers to chose from, a bunch of different options, etc. BUT these windows are a really cool design and look great. It's nearly freezing outside as I write this and you have to hold your hand pretty close to the glass to feel any cold air at all coming through. In general, I feel like they've really given our AC a break as compared to the ancient window that came with our nearly 60-year-old house. The jury's still out on how long they'll last but that would have been true regardless of who we'd gone with. I'm a little concerned because I managed to put a teeny tiny dent in one just by leaning something heavy gently against the frame. Nothing to worry about at the moment. Sam noticed some splits in a couple of the sliding panels for our bay window during installation and made that right, ordering replacements including one extra panel just in case. I expect they'll continue to stand behind their work but I'll let you know if they don't.

My whole experience was great. They were recommended by a friend. I didn't have to deal with a…read moremiddle man or sales man. Took a while to get the windows due to Covid. Installation took 2 1/2 days for 16 windows. I could tell a difference immediately upstairs. Very professional.

John Cauley replaced my roof and took care of a number of related issues. Great hard-working crew…read more Excellent work! Local company. Highly recommend.

From the owner: roofing, roofer, siding, widow installationread more