Horrible customer service. To the point we're I feel discriminated by the owners. If you do not…read morepurchase anything from them, they will archive your phone number on WhatsApp, so if you have future questions on the price of an item, they don't reply to you. Since they don't have prices on their clothes, I have no other choice but to ask ask for the prices thru WhatsApp, like they said to do. And since I've never have purchase anything from them, they have me on archived thru WhatsApp were they don't receive anymore of my messages and therefore they don't reply. Terrible, Horrible and discrimination against customers that haven't had the chance to purchase any of their overpriced clothes. The the lady owner sent me a picture of this review that I posted on Google and instead of being apologetic, she was very nasty and rude. Also insulting me by saying that I can't afford her prices. She's a nasty person and I will post a picture of her text right here.

I came uptown to check out this store as a friend of mine mentioned it may have some decent, unique…read morereception dress options for my wedding. I already have a reception dress but wanted to pick up a back up since I don't love my dresses fit now that I've lost a bit of weight. I let the owner know that my wedding dress was the same brand as my prior reception dress and that I bought it while I was travelling abroad- which fortunately had brought down the price significantly. After mentioning this to the owner she asked me the price of my reception dress which I thought was odd... She then proceeded to spend the next 10 minutes berating me, my reception dress as well as my taste in clothing. She implied that I was lying, called my reception dress cheap and suggested that at that price point it must be used (which is completely untrue). I have never felt so attacked during a retail experience. I try to avoid conflict- so I assumed that this was just a simple misunderstanding and that she might think that I was seeking a discount- so I explained to her I was happy to pay the sticker price on her dresses if I liked one. However, she kept going... She finally paused for a breath after about another 5 minutes and I asked if she could focus on helping me find a new reception dress rather than attacking a reception dress that she had never seen. She then got very confrontational and explained that she was trying to "teach me a lesson" on how to shop and told me if I didn't want to hear her out I could go elsewhere- which I gladly did. I have never never felt so offended. I literally went out of my way and took the 1 train about an hour north of where I live in midtown to check this place out. Her prices are much lower than the shops in my area since she's all the way uptown (almost in the Bronx) and significantly below my budget - but I guess the saying is true... you get what you pay for. I'm not sure if she was having a bad day or she this is just how she is- however I would avoid this store at all costs.

i love it and i had a great experience in that store, i very much love the shoes and the employees.read more

From the owner: Good quality,variety,good customer service and best prices.read more

The worst customer service - Sizes are never on shelf and…read morethe runners to find sneakers disappear over 5 minutes and customer service is probably the worst since I've seen on the floor of this foot locker - This staff is sad - I bought my hippies and bounced. This staff needs a customer service meeting for sure - understaffed -

Dyckman Street in Dyckman of Northern Manhattan offers lots of retail shops and cafes and…read morerestaurants. With a friend we came here to view women's sneakers for daily usage in pink color. While browsing we were utterly startled with a boisterously loud crashing sound that a display fixture was accidentally knocked to the ground and no one remove it nor replaced it with another as it continued to lay on the floor in pieces. The male sales associate offered to try on one for my friend and went to the store room in search for a specific size, color and brand of Adidas. We sat patiently waited for a whole ten minutes, but the dude never returned and completely fled the scene never returned. I rather go to DSW for sneakers for better customer service.