I came to Art of Dermatology for melasma and was happy with how the appointment went. I had been…read moreconcerned about the uneven pigmentation for some time, so it was helpful to finally talk through it with someone who explained the options clearly. The provider discussed a realistic approach, including how consistency and sun protection can be important, rather than promising an instant fix. I really appreciated the honest and practical advice. Everyone in the office was welcoming, and the appointment felt calm and well organized. I had enough time to ask about my skincare routine and understand what changes would make sense for me. I left feeling more informed and comfortable with the plan. Overall, it was a great experience, and I would return for future skincare needs.

I have been a patient for about 2-3 years now. While the practitioners are great, I'm incredibly…read moredisappointed in some of the carelessness I experienced in medication prescriptions as well as a recent billing incident that left a very poor impression. At my last appointment, I was sold their in-house ointment that evidently contained an allergen of mine that is in my patient record and has been since I first started going there. No one took the time to apparently check before handing it off to me. I had to return on my own time in the middle of a work day to return the medication. Not to mention, when I was called for in the waiting room for my appointment, they called me by the completely wrong name (they literally called me "Jezebel", not even close to my actual name, and when I informed them, there was no apology. The tech just entered a different version of my name in my notes "so they would know how to pronounce it next time"-- incredibly rude as someone who already deals with people mispronouncing my name often.) Now I'm dealing with an unauthorized charge to my primary payment method for the bill from my last appointment, even though I had already paid them with my HSA card as soon as I received the claim from my insurance. I called multiple times to speak to a manager after speaking with billing (which was incredibly unhelpful and did not reverse the card charge as they claimed they would). No one would route me to a manager or claimed a "case manager" would get back to me (they never did), and each person I spoke to on the phone had a very poor attitude despite this being a correction on their end. I ended up emailing them with a thorough explanation of the situation, requesting reversal of the unauthorized charge and asking to see the policy/consent form which states they are allowed to charge my card without my express authorization. I received a passive aggressive one sentence email in response saying my charge would be reversed in 24 hours (with zero comment on the unauthorized nature of the charge or evidence of any policy that allows them to do so on my behalf). No apology for the inconvenience, no confirmation or proof, just one sentence reply. Extremely disappointed by the lack of professionalism and unnecessary difficulty in issue resolution from a medical care facility. I can't say I want to return after going through this.

Katie is great! Very professional, tells you how things are versus what you want to hear, and the…read moreservice is affective and thorough. Making an appointment is very easy, they have tons of openings and sometimes you can even be seen within the week. Katie is very nice and informative of what is happening. She really listens to your concerns and will provide the best treatment possible. Sometimes they may not work on the first visit but she is always willing to keep trying to provide a solution. While others passed on an issue I was having on my face, she had a hunch something was wrong, cut it off, and sent it to the lab for analysis. It ended up being skin cancer! I will definitely recommend Katie!

I don't usually leave reviews, but this experience was incredibly disappointing…read more J recommended a filler treatment and assured me it would noticeably soften my nasolabial folds and last up to two years. I trusted that--but saw little improvement. At my follow-up, she walked that back and said the results were only about 10% better. Dr. Ann then said they never should have promised two-year results and offered to "fix" it at half price using filler that was about to expire. That felt unfair given the original promises. When I asked that it be corrected at no cost, I was shrugged off and told to go write a bad review. I left feeling dismissed and upset.

We were referred to Dr. F. by a trusted friend and were pleased with our care, treatment and…read moreoverall experience. Appreciate Dr F's expertise addressing health concerns. Dr F was patient in answering questions, considerate, comprehensive and effective. Office environment is spartan. Support staff adequate. Suggestion that the office manager continue improving welcoming and patient interaction skills.

I went into Dr Fedorinko's office for a skin check up. She spent less than 5 minutes examining my…read moreskin. If you are looking for a good dermatologist, look elsewhere.

This dermatologist's office is perfect. I am a Black woman and our skin needs are different for…read moresure. Dr. Koger and his staff understand this fully. I was in a horrible car accident and required thorough scar revision and skin care thereafter. Dr. Koger and his staff take pride in their work and make sure that my scar is cared for and doesn't take away from me living life to the best of my ability.

Omg This is probably…read morethe best doctor experience I've ever had. I was in search of a black dermatologist. That's something that's very important and actually matter for us melanated people. Let me start off with the parking lot! It's small, but not annoyingly tiny. Just enough for the building and it's located behind the building! It's located a blink after Arby's! Upon entering, the office is located toward the end of the hall. Now... I had an issue and went to Beaumont Urgent Care and well... I was misdiagnosed there (which I kinda knew) and needed to see a dermatologist. It's very calming seeing people who look like you and understand you from the time you walk in until the time you walk out. The receptionist was efficient, the nurse :-) Ms Gretchen I believe her name was made my heart smile and I'm sure she didn't even know it. The doctor (Koger) came in and didn't make me feel nervous or ashamed to be there. He listened to me and gave me knowledge as well. I highly recommend Dr Koger

PARENTS, PLEASE BE WARE OF THIS PRACTICE!!!…read more ABSOLUTELY HORRIBLE!! The receptionist was incredibly rude, had terrible communication skills (i.e.: used words like "uhm" and "nuh uh"), didn't know the hours of operation and lied about the companies missed appointment policy. We had an appointment scheduled for 2:30 PM and we were coming from Manchester, MI which is an 80 mile drive one way. Upon arriving to Clawson it was realized that there are 2 location within a half mile of each other with the same address of 510 Rochester Rd., Clawson, MI. Currently, I'm without my cell phone and locating a payphone was very complicated. Realizing that I was already an hour past our scheduled time and rush hour traffic had impeded my natural GPS abilities, I gave up my search and decided to reschedule. Once I was able to contact the office, the reality of who I was taking my child to have a medical/surgery procedure performed by came to light. In my experiences as a parent, I want to feel comfortable with the people who will be seeing my child. The receptionist is, essentially, the face of any office. A warm, courteous and well-spoken explanation of the policy would have sufficed. Next would be have been to secure a good report with the customer and to inquire as to why the appointment was not kept. Unfortunately, this was not the case, hence this lengthy complaint. The actual "doctor" was not available as I was told "He is not in today", to which I followed with "then who was going to be seeing my son?" the receptionist began to tell me different hours of operation than what was actually detailed on the voice messaging system. She would not let me explain the situation and I asked to have a return call from the "doctor" himself at which time the receptionist hung up on me. All of this begs the question "Who am I taking my child to?" Maybe I am asking for too much, maybe my money and Blue Cross health coverage isn't good enough or maybe they're just a shoddy, run of the mill practice. Here is a link to a map of other dermatologists located very close to Medical Surgery Dermatology. http://goo.gl/maps/hAEEh Will be following up with Blue Cross and Blue Shield of Michigan to have this company reevaluated.

I saw Dr. Pham about a large mole on my elbow. He inspected carefully, and educated me thoroughly…read moreabout skin cancer. He followed up twice to make sure it's OK. He is a board-certified dermatologist and did a lot of work for the poor in Ecuador, South America. I respect him for his integrity, academic credentials, and experience. Most of all, he saves people money and helped the poor.

Dr. Murakawa is knowledgeable, personable and funny to boot. He's an absolute genius in his field,…read morehe graduated from Harvard Medical School and taught at Stanford Medical School-can you get any better than that?? I had a conglomeration of blood vessels on one finger that another physician couldn't seem to get rid of-it kept coming back. Dr. Murakawa removed it surgically and that was that. And, to top it off his prices are very competitive for various procedures. And his staff are top notch. So you have a man at the top of his field, doing great work, being very approachable and personable, easy to schedule and his prices are competitive-why would you go anywhere else for a Dermatologist?

This medical practice is terrible! Dr. M doesn't listen, doesn't answer questions, doesn't explain…read morediagnosis or treatments, he doesn't give you agency to make decisions about your own health, and he blames his mistakes on his (female) staff. I wonder if he treats all his patients like this or just the female patients? It is very suspicious how young and pretty ALL the staff are. I only saw 2 women over the age of 30. That speaks volumes! Dr. M barely talked to me before prescribing me medication. He kept trying to leave the room while I was still talking to him. I asked him a question, he shrugged and walked away without answering me! The medication he gave me was very strong and hazardous to take. Dr. M didn't discuss the medications many side effects, many drug interactions (one of which I had), risks of taking the medication (which include cancer!), or handling instruction (you are not suppose to handle the medication with bare hands!). I had serious side effects. He told me to keep taking the medicine because the side effects will go away. After 2 more weeks on the medication I was bedridden and almost hospitalized from side effects. I went to see him about it, the first thing he said was "I don't need to hear about it" because I was just dehydrated. I told him that the Mayo Clinic website says these are symptoms of a severe reaction to the med. He told me "Everything is a side effect" and that it wasn't from the medication. And told me I could do "Whatever I wanted." WHAT?!?! I consulted another specialist. They were shocked and told me to spot talking the medication immediately because I was on the verge of having a heart attack (even though I am young and health). WORST DOCTOR!!

Dr. Stefani is amazing and I would recommend him to anyone. He has excellent bedside manners and…read moreis a good surgeon. I had a necessary medical procedure and I felt well taken care of and important. I was in the lobby with other patients most who were getting breast implants and such but after talking to them I knew he was loved by all. His nurses are amazing as well. His office is nice and comfortable. I've never waited more than 30 minutes for my appointment.

After trying multiple high-end cosmetic products, I asked Carol about which procedure would be most…read moreeffective for my dark spots on both cheeks. She recommended IPL, which I have had done on my hands for dark spots, and it worked very well on my face after two treatments. I am continuing to treat my face with glycolic acid and I'm very happy with the results. Daily sunscreen is a must when you've gone to all the trouble of protecting your skin and reducing dark spots

There is a public health crisis in the world called narcissistic abuse and the effects on…read morechildren's brains is full paralysis later in life. As a trauma survivor I can tell you this business does NOT support trauma survivors when self care is exactly what survivors need and with 25 years of experience by this Doctor you would think there would be multiple articles on how he tries to save lives through his expertise, he doesn't. The spa was great 20 years ago but it is a disaster today. There are multiple reviews about Raquel but when you make and appt with her and wait 3 months she doesn't show up. Then the receptionist thinks it's okay, it's not. I asked about a surgery and the receptionist said it would be no problem for Dr Schenden. That same week I call for an appt and a lady said he doesn't do this procedure any more? Did he forget? NO he is now just money hungry, SAD, just SAD. Then she recommends another clinic without a name of a doctor, very unprofessional. Folks, don't buy the old reputation, this is now a bunch of money hungry narcissist who do NOT care about humans!!

The receptionist is dumb as hell. She really did waste my time. I told her I was going to be late…read moreand she said it was fine so I went ahead and drove all the way down to this spa just for them to tell me that they cannot take me cus I'm late. If she were to tell me they weren't going to take me then I would of rescheduled. Hire a new receptionist! She is unprofessional

I can't say enough good things about Dr. Mune Gowda. After researching surgeons across metro…read moreDetroit (and even as far as Florida and California) I chose Dr. Gowda for a revision rhinoplasty -- and it was the right choice. He listened carefully about my breathing issues, evaluated my nasal structure, set realistic expectations, and genuinely cared about the outcome. My case was complicated from a prior septoplasty that left problems; the surgery was estimated at 6 1/2-7 hours but Dr. Gowda spent eight hours meticulously correcting everything. The results speak for themselves. Compassionate, skilled, and thorough -- highly recommend for anyone considering a revision rhinoplasty.

I received stretchmark treatment at this clinic. The nurse stated that I would be a good candidate…read morefor treatment. However, none of the lasers worked for my skin type. There was literally no difference. This treatment costs $3000. To complete several rounds of treatments without any noticeable results is truly disheartening. To charge so much for ineffective treatment is just ridiculous. It's been several months since I've completed my treatment. I'm just really upset that I paid so much money and received no visible results.