From start to finish everyone was so lovely and friendly! Ms. Crystal Sanchez was super helpful and…read morekind to both me and my daughter. She explained everything she was doing to both of us through each exam. Doctor Carter was very patient with us specially with all the questions my daughter had and the experience was overall very nice. My daughter and I will be retiring here each year.

C H Eye Care has a great friendly staff. Great eye doctors. All their eyewear and office equipment…read moreis up to date. I have been going to Dr Foster for over ten years!!

I've been seeing these physicians for years. My cataract surgery was also performed by one of the…read moredoctors. Would definitely recommend for any of your eye care needs.

Beverly Bishop was cordial, but I found her to be very pushy. I had several questions and concerns,…read moreand I didn't feel that she took the time to answer them or truly listen to what I was saying. My experience with the front desk staff was even more disappointing. They came across as cold and unwelcoming, and I observed staff laughing off to the side and rolling their eyes, which felt extremely rude and unprofessional. Overall, I felt like we were being pushed through like cattle rather than treated as patients. I understand that the office may be busy and that staff have productivity expectations to meet, but those expectations should never come at the expense of basic courtesy, communication, and patient care. Patients deserve to feel heard, respected, and treated like people--not numbers.

Bad experience they lie to you they tell you a date and they don't do it, they tell you another…read moredate and they don't do it a month waiting for my glasses and they still don't have them, I asked for my money back and I'm still waiting

Before My Eye Doctor took over this place I had been going here over 20 yrs. It took 2 yrs of My…read moreEye Doctorr ownership for me to vow to NEVER return here. My Eye Doctor does not care about Me as a Customer and always blames everything on short staff. 5 months to call me on a complaint about losing my wife's glasses in the mail. I sent 2 complaints by email to their Customer Services Dept and it took 5 months to get a call back this morning which clearly shows their lack of staffing & lack of caring for Customer concerns. Save yourself some headaches by avoiding My Eye Doctor Cedar Hill Tx location

The experience here was great customer service wise. I've only had these glasses for a year and the…read morecoating is already cracking. I paid extra for it, I didn't put a warranty and now I'm stuck with these crappy lenses. Don't waste your time. I've never had this happen with glasses bought outside of target.

Xany was great, extremely helpful with my contacts and changing my mind many times on glasses…read more Happy I made my purchase at Target.

Dr Tran is excellent and his staff is very friendly and professional. I highly recommend custom…read moreEyes.

Pleasant and professional staff. Didn't keep me waiting. The exam rooms were clean and everything…read morewas sterilized in my presence Also offered small Mother's Day gift

My 8 year old just acquired her first pair of glasses and the experience was enjoyable for the…read moreentire family. My husband and 14 year old daughter have worn glasses for many years and they enjoyed their experience picking out new frames as well. The staff is very knowledgeable and readily offers courteous assistance. The prices are reasonable and the selection is stylish and plentiful. We used insurance for my 14 y/o and my husband, but the 8 year old isn't on our vision plan because she'd never needed glasses before. The BOGO/discount special that was offered allowed us to get a back up pair of glasses for her and she was very excited about that. They have served my entire family well and we will definitely be back for our future optical needs! Adding to their cool points: my 14 year old wanted a "special/brand specific case" for her glasses, rather than the generic one that originally came with them. We went back and asked for one and they gave it to her, no questions asked!

I stopped by at the end of the year to purchase some much needed new prescription glasses. So of…read morecourse it was super busy since people want to use their eye insurance prior to the new year. I forgot Vision Works used to be Eye Masters back in the day. When I walked in I wasn't greeted, and didn't know they had a sign up sheet to be helped. I had started looking at glasses until the person that walked in after me was immediately greeted and they told them to sign in. They have a pretty good selection of frames, with different shapes, sizes, and colors for everyone. I was able to get something I liked. The prices are very reasonable compared to other eyeglasses places. The customer service was okay but given it was the last day of the year I knew it was going to be busy prior to walking in. With their frame selections I would come back to purchase again.

This has been our "go-to" place for our family vision needs and it never disappoints!…read more First of all, they were able to schedule myself and 4 kids back to back so I didn't have to make multiple trips. Secondly, they have everything needed to perform accurate eye exams for children, even if your kids don't know their letters yet. Thirdly, Dr Peterson is always patient and knowledgeable during the exam and takes the time to explain any new changes in your vision. Also, the staff was VERY patient with helping me find frames for my 4 kids, and they clearly itemized our additional needs like lenses that are scratch resistant & block blue light for computer use. I highly recommend Precision Eye Care!!!!

Some prescription safety glasses, and the lady by the name of Mary Ford was extremely rude to me…read more From the moment I went in she act like I was bothering her every question I asked her she had an attitude when she answered. Finally I took my prescription and my paperwork and I left because I will never do business with this precision eye care place as long as Mary Ford is working here. Extremely disappointed with the customer service and the other employees that was in here I'm sure agree with me from the looks on their faces. if I could write my satisfaction with this transaction a zero I would!

Ok, I'd give them 10 stars if I could…read more I took my elderly mom in. Her glasses had completely broken and she could not see. Her new glasses were going to take a few weeks. The optometrist next door was excellent. They were kind and patient. Martin and the guys at LensCrafters found a way to fix her glasses temporarily so that she could see until new glasses came in. They were so nice to her and went out of their way to help her. It's rare to have people who try to help anymore. Thank you a million times!

Bought these glasses online line from the lens crafters website . Got delivered to the cedar hill…read morestore . Came by to get the lenses made for them. Turns out they couldn't do them because they are size 52, and that they are drilled or something like that on the lenses . Why even sell glasses on their website they can't make lenses for ??? If not let customers know before you order them . That's rediculous and waste of time . First time and last time coming here .

Me and my son visited this office on last Friday. We saw Dr. Jones. This was his first eye exam…read moreand it turned out to be a terrible experience. The doctor is very insensitive and I don't feel he has the skills to deal with children. Children need to feel comfortable, especially when it's their first visit. I even asked the doctor does he see normally see children, he replied yes, which shocked me. He kept telling my son and myself how kids always lie on the eye exams to avoid getting glasses. After the first couple of time saying this, it can make the current patient feel like you are calling them a liar. I was really hoping to like this doctor, because he is close to my home and I was able to get a next day appointment. But it didn't turn out that way, me and my family will be looking for another physician. I also posted to this location facebook page, but they deleted my post. I guess they only leave 5 star postings on their page. The doctor did reply to me via email, titled "apology/explanation" which was all explanation and no apology. Me and my family will NEVER go to this office again.

Great experience with the doctor. He was very thorough. However, BEWARE they will take additional…read moreimaging WITHOUT verbally telling you and will charge you $39 for it. It would be greatly appreciated if it was told to you in advance.

My husband and I had an appointment scheduled for today (January 30) that I confirmed with Sheldon…read moreon Wednesday. However, I received a call just 45 minutes before our appointment, stating that I wasn't covered under my husband's insurance, which was incorrect. Afterward, I called back to clarify that I could access my benefits through the portal. They advised me to arrive early so they could sort out the issue. I then contacted VSP, who reached out to the clinic to confirm my coverage. Upon arriving at the clinic while still on the phone with VSP, I informed the staff of the situation. Unfortunately, the receptionist dismissed my information and insisted that the call center does not verify benefits, then called VSP herself. It turned out the clinic had entered the wrong date of birth. All that was needed was a simple phone call to verify the information, especially given the error displayed in the portal when they were trying to verify my benefits. When asked if I had completed my paperwork, I explained that I never received it. The receptionist then offered a QR code to complete it, but I was so frustrated that I decided to leave and seek care elsewhere. I never got a chance to meet the providers, who might have been great, but the staff's unprofessional and disinterested attitude left a poor impression. Clearly, customer service is not a priority at this clinic, and I would not recommend it to anyone. If I could give a minus 5-star review, I absolutely would, solely based on this incident. The lack of professionalism and poor customer service left a lasting negative impression. It's frustrating when a simple verification issue spirals into such a bad experience, especially when it could have been easily resolved with a phone call. I genuinely hope others consider this before choosing this clinic.