I just want to come on here and shoutout Adam for his STELLAR service. We came in to celebrate my…read morebirthday and Adam was an absolute delight. I couldn't recommend this place enough to my friends. If ownership is reading this, give Adam a raise. 15/10 service. Thank you Adam!!! Looking forward to coming back and seeing you friend.

I love how over the years this location just gets better. There's plenty of space, a variety of…read moregames for all ages, extremely family friendly and super yummy seasonal ciders. I will always enjoy coming here. There's much more seating, staff is friendly and responsive when there's an issue, and they have snack machines now, and welcome outside food. I hope they keep their prices fair!

If you want to go here, I highly recommend calling them before making the drive. We will now call…read morefirst before trying to come out again. We arrived on a Tuesday night at 9:55pm. They were closed. No courtesy sign on the door, no post or story on social media and no updated hours on the website.

Went on a Saturday night and it was not overly crowded, which was perfect if you're looking to play…read moresome vintage/retro games and have a couple drinks.....most of the people in the place were engaged in karaoke, which kept the vibe loose and fun....$5 to enter for all you can play retro games was a fantastic deal

Had a great time here! We chose the Escape AI course, and it was a really fun experience. Everyone…read morewears helmets to interact with the game, using movements and touching the walls when prompted. We used the full 60 minutes to complete the escape game, but it felt much shorter because we were so into it! It's a great indoor activity--perfect for escaping the Dallas heat for an hour or two. Definitely worth checking out!

Recommended by a friend and it was worth it. Reservation recommended so you are not waiting in line…read moreand easy check in. Came from out of town and did not realize we needed reservation but they were able to check us in Good customer service for whoever was at the desk Sunday afternoon (6/8/25) . Entertaining activities for both children and adults. We picked the squid game and both adult and kids had fun. 60 minutes go by quick and by the time you are done with the obstacles , you are sweating. Easy parking around the corner . If you are around downtown Dallas,definitely check it out for group interactive activity.

Came in late on a Friday night. Not too busy but the music and vibes were chef's kiss. You pay a…read moreflat rate but it's worth it for the game variety, I was impressed that most machines I played worked well except my favorite, Area 51 (the target was off quite a bit). My party and I had a great time. Bartenders were quick and friendly and informative. Parking was easy to find. Surprised it wasn't busier!

The food was great, and so where the drinks. But all the staff (besides the nice guy at the front)…read morewere rude. They made me feel pretty uncomfortable.

Took my kid to Free Play Arcade and it was an absolute blast from the past. I loved this place…read more Any time we travel to the Dallas area, this is a must-stop for us. The game selection is unreal--classic arcade cabinets, pinball, modern stuff, all unlimited play--and the food lineup is surprisingly solid too. It's fun for kids, but honestly it hits just as hard for adults who grew up in arcades. Pure joy, zero stress, nonstop fun. Hands down, the best arcade in the world.

pulled up with friends from across town only to find out you need identification to play arcade…read moregames??? lamest rule i've ever heard of in my life and they wouldn't even take a photo of my ID talking about "i could photoshop it". YEAH RIGHT. good luck free play

It was so fun for the kids we had fun must go a lot of prizes to choose from go and seeread more

We come here with the kids very frequently! The extra little money to add 1000 tickets is amazing…read more Staff is friendly all the time Always very clean and can entertain everyone. The Connect 4 game was awesome cause it didn't time out it waited till someone won

This is such a great concept! Adults are just big kids at heart! I was never a gamer but loved…read moreplaying video games often as a kid. My faves are Galaga & Ms Pacman. They have several games to choose from and even basketball & my all time fave skee ball! Almost every game is $1-$3... totally affordable. They have a large bar on one side and a dance floor in the middle. The bathroom was clean & fully functional. I left before the party started but will def be back to play games & enjoy drinks with no screaming kids

As someone who loves arcades and has visited many different "barcades", this is the worst I've ever…read morevisited. Nearly each game I played had something wrong with it. Pinball machine had a sticky flipper, guitar hero had a broken button and strum bar and the PacMan machine had a faulty joystick. Not to mention, the machines advertise "$1 per play" but using your card charges you for several games. I've seen the business owner's reply to comments like these however it is not clear as you are paying to play and is very misleading. Imagine paying $5 per game and it doesn't even work properly! Additionally, I somehow payed twice ($14 total) for some photo booth pictures that don't even have any special branding of the bar. I've never had such a horrible experience at a barcade and don't plan on recommending this place or returning when I visit Dallas again.

This was one of the most disappointing customer experiences we've had, not because of a rule--but…read morebecause of how it was handled. Our six-year-old son loves racing. He's been racing regularly since early November at another Andretti location and has already been officially verified as meeting the height requirement for the junior track. We came to this location excited, with family in town, expecting the same consistency. Instead, he was denied access based on a manager's visual guess from behind the counter. No one measured him. No policy was clearly explained. No customer records were checked. And the manager refused to even come out to engage directly. If height requirements are about safety (which we fully respect), then they should be enforced objectively and consistently. Guessing from a distance is not safety--it's laziness and poor leadership. What made this worse was the complete lack of empathy. Watching a child who loves racing go from excited to confused and disappointed--without explanation or care--was heartbreaking and entirely avoidable. The Andretti name stands for precision and professionalism. What we experienced here was the opposite: disengaged management, inconsistent policy enforcement, and a total breakdown in customer experience. We didn't ask for special treatment. We expected competence, consistency, and basic respect--especially when dealing with kids. This experience ruined our visit and seriously damaged our trust in this location. Until Andretti addresses these leadership and operational issues, we won't be returning--and we'll think twice before recommending it to other families.

From the adult perspective - the customer service is lacking, the prices are steep and the main…read moreattraction - the race cars, are slow and expensive. The race cars are really the main attraction here and the entire place revolves around the racing. You cannot make a reservation. It's a first come, first serve situation. There are four racing categories (see below), so if you come with a group of mixed ages or heights you may not all be able to race together (I've witnessed this shock when birthday parties assume they can race together). The Intermediate and Junior Races are slower than you'd assume. I could jog faster, but the WORST part is the speed. They go so slow and are controlled so it's nearly impossible to pass another racer or actually RACE! The Mini Mario has some speed and speed is adjusted based on the general age of the racers in the heat. The cost is $29 down to $15, which doesn't sound horrible, but after waiting for a long time for your group to be called and then racing for 1min to 7 minutes, the cost is really high! High enough you're not likely to get in line and do it again. CUSTOMER SERVICE: Ugh. There are kiosks and a giant line with actual people at a counter. Don't be mistaken YOU MUST go to the kiosk FIRST and fill out waivers, although there are no signs anywhere telling you that. We've filled out waivers on line before arriving, only to find ourselves at the front of the line and told "we can't find it, now to to the kiosks and get back in line". It's awful. The employees don't seem to like their jobs, or likely are sick of people being upset at them for the HORRIBLE process management has set up. We've never been able to find someone on the floor to help us when a video game eats our money or doesn't work either. The guys in the race area are hit or miss. Sometimes they're patient and kind. Other times they mumble and seem pissed off to be there. GAMES: The video games are the same as other places around town, but after driving all the way out here, searching for parking and then racing for 5 minutes we've always felt like we need to play a few games to make the trip worth it. FOOD: We've never eaten here, but it's basic bar food (hamburger, hot dogs, nachos, etc) and the cost is high for such basic food. We'd rather pay the same amount for better food options in the area. All that to say, expect to spend $$$ to come race, eat and play at Andrettis. Make sure your group has checked the height & age requirements to make sure you can race together. And finally, come with a lot of patience. ----- Race Categories ----- ADULT RACE 7- Minute Heat. Adult Races are for drivers at least 54" Tall and either 18+ yrs old or 15+ yrs old with State Issued Driver's License or Permit. Max Weight: 300 lbs. INTERMEDIATE RACE: 7- Minute Heat. Intermediate Races are for drivers at least 54" tall. Recommended Minimum Age: 12 yrs old. Max Weight: 300 lbs JUNIOR RACE: 7- Minute Heat. Junior Races are for drivers at least 48" Tall. Recommended Minimum Age: 7 yrs old. MINI MARIO KART RACE: 5- Minute Heat. Minimum Height: 36″ Tall. Maximum Weight: 90lbs. Recommended Ages: 4-6 yrs old.

Great experience at Activate Dallas! Maddie was awesome with assisting w my accommodations…read more Convenient and fun!

My first trip to Activate was for a corporate team building exercise, so we came with a pretty…read morelarge group. At check in it took us a little while to get signed up, but after that we were good to go. The staff provided a great walk through of how all the games worked, and how to check our scores in the central area. Then we all spent a wonderful hour playing some cardio intense games in the various rooms. My favorite was probably the giant grid. The climbing wall room was also super fun. I was so worn out by the end of our session, but many of us talked about going again at some point. We even looked up other locations in the various cities we're from.

there's a pretty good selection of games. they had some asian games like the drums one available…read more is kinda a rip off tho. there's a ton of claw machines.

The karaage bowl was tasty and considerably affordable to split with a friend over a few drinks in…read morethe arcade. Service was a bit slow at the bar line because there was only one person mid afternoon on a Saturday pouring adult drinks but they were very nice and the selection was decent. Plenty of games were available, many direct from Japanese arcades, but several needed some maintenance that made them difficult or impossible to use. Overall a fun and easy way to lose a few hours being active at the mills.