I cannot say enough good things about Russ and how helpful he was. Great customer service! I had…read morepurchased a game cube game from GameStop for my nephew for Christmas. I didn't realize they had such a short window for returns and exchanges. By the time my nephew opened the game and found out that it didn't work, it was beyond that window. GameStop would not budge. Russ tried to resurface it twice and even set up a machine to test it and unfortunately, it still did not work. I purchased a few other games for my nephew, and I will be back for his birthday and Christmas. Thanks, Russ!

The customer service was nice except when i walked in the clerk had a personal phone call and…read moreinstead of addressing me and just saying "i'll be with you in a moment" he stood there looking at me and i waited kindly but at least acknowledge me yk. After that i had some trade ins a PS2 Fat and a Nintendo Wii and a handful of games, he then proceeded to offer me $50 for it all that was less than or about 50% market for what i had brought in. Just because i wanted to off load this stuff i was like sure whatever, he then tests the systems and they all work. He then comes back to me and makes me a different offer for them "I can give you $40" it got lower??? Anyways it's better to go take your business with a place that's more honest. It just sucks cus they have a good selection of games. Wish they weren't so shady about their trade ins and prices.

My kids love coming to this place They buy sell trade cards…read moreteen friendly Lots of cards and selections I recommend this place To anyone Friendly vibes . Good prices Good service.

I asked one worker if they let customers go through bulk and he said yes, they have a lot though…read moreand most of it isn't sorted based off set, which was fine with me I don't mind looking for what I need. So as I'm checking out this other guy told me bulk is off limits until it's been price checked, and then told me my total of 58-60 cards was almost 30 bucks. I did the math, he charged me 50 cents per card and just counted the total up, talk about price gauging. Mind you, they had boxes of bulk stacked on top of each other, so who knows what's been checked or not either, watch me get a scolding for trying to master set some things. There's other card shops that actually do free bulk, I'm definitely gonna stick to them. EDIT: So after reading the other reviews left behind, I can definitely say they do lowball for whatever you bring in. I overheard this one couple bring in some cards that sounded rather high in value based on how the responses were for what they would offer and they were gonna give them a low offer, which I think they declined on some of the cards so good for them.

I'm not saying OG Collectibles is a dangerous place, but my wallet definitely started sweating the…read moremoment we walked in. I brought my son here on a mission for Pokémon cards, and it was a "mission accomplished" situation within five minutes. They had everything he was looking for, plus a few things he didn't know he needed until he saw them. I intended to just be the "banker," but the prices were actually fair enough that I ended up snagging a few cards for my own collection. The staff is super chill and doesn't judge you for being an adult obsessed with shiny cardboard, which is a massive plus. ​The only catch is the parking, which is basically a mini-quest. You have to drive down a side street, park in the back like you're making a secret hand-off, and then trek around to the front entrance on the main street. It's a bit of a riddle, but honestly, the loot inside is worth the hike. If you want to see your kid happy (and secretly indulge your own nostalgia), this is the spot--just wear your walking shoes for the journey from the car!

Horrible customer service hours not accurate posted and very rude and unprofessional.read more

Best Bookoff of the ones in LA! It may be TOO big for it's own good!? Just when I thought I looked…read morethrough all the movie or tvt dvds, there was another few aisles. I even found not one, but two copies of an old movie I've been searching for in every secondhand store for five years! Weirdly the copies were in totally different sections of the store, and the noticeably dirtier disc was the more expensive one? But the slogan is right with you don't know what gems you'll find just by spending your time looking. This location though is not for the faint of heart introverts. Lots of people in this location, being attached to a busy mall and Costco. The crowd was intensive and the staff were basically running around showing people where things were. Hope this location gets as much staff coverage as they need because my visit didn't seem like it, and workers seemed overworked. When I was helped they were nice and fast though!

I came to Bookoff after going to Costco! This Book off location is pretty huge in their selection…read moreof $1 books and their figurines, plushies and other items! The associates working were nice and kind to hold my books for me when I went to the restroom! This is a great place to check for any books that are missing in your collection or a new read! TIP: The closest restroom would be Round1 which is up the escalator! Parking is ample!

The Video Game Plug…read more This place is every nerd's wildest dream. It's like the game room you have always wanted as a kid. But let's keep this place a secret. I don't want everyone buying the games up. Save this for the GAMER gamers.

I really like that place because service and a lot of cool things my game was only 45 dollars…read morethat's a good deal online it's 150 dollars my game online

This is a really great repair shop for any platform you happen to own…read more My son's Nintendo Switch died and I thought I was going to have to shell out big bucks to get him a new one. Thankfully, they were able to bring it back to life and its been fine ever since. They also cleaned and updated our PS5 and fixed the controller which had serious "stick drift". These guys are great and very reasonably priced for the work they do and the headaches they end up saving me. Plus they guarantee their work so any issues any they'll take care of it. Highly, highly recommend!

Late review but i just came here for My first time, i brought in my switch 1 with a bloated…read morebattery, they fixed it in a couple days and were very careful with it too. came back again because it was overheating and they fixed that too same day

Retrohex Collex has a lot of things that can be added into your collection, from retro and modern…read moregames, including Grails, Retro toys, Pokemon Cards, Figures, a few Funko pops + more! Try out the arcades they have in there also! The staff is nice, and always make you feel welcomed. If you're in the Bell Area,.you definitely have to stop by! I have a full review on YouTube if you want to see more, look up "Bootleg Heroes"

It is a little cramped inside but overall really cool shop!They have a great selection of games,…read moreyou are not gonna find any steals on popular titles but everything is fairly priced at market or just below and the staff was really nice.

needed to fix my Nintendo Switch OLED controller and service men knew exactly what to do. paid $65…read moredollars compared to $140 if i sent it into nintendo themselves. perfect deal and good business

I've had a disappointing experience here at Videomen and have been holding off on writing my review…read moreuntil now. I took my childhood Nintendo DS Lite to Videomen to get the top screen fixed as it was broken. I've been waiting for years to get the screen fixed and was excited to finally see it happen. When I came to pickup my DS, I noticed there was a popped pixel on the new screen. I told the guy who was working there who I think is the owner that there is a popped pixel and if he could install a new screen. He said he couldn't do that and all replacement screens have popped pixels. I ended up paying and still have a defective screen. I would never come back here or recommend this place to anyone.

we had a problem with our PlayStation and I guess it was simpler than we thought and Sally game…read moreshop fixed it and didn't charge us anything. It was a simple fix. Then we wanted a game she didn't have and she ordered it for us in much less expected than we anticipated and she texted us when it was in. She's pleasant easy-going and I won't go anywhere else.

Waited a while to post a review, since I came in for a repair…read more When their initial repair to my PS5 didn't hold after a couple days, I took it back in. They stand by their work and fixed it again, this time with no further issues. They know their stuff, and back up their work. And considering how expensive buying new consoles is becoming, I WILL be going back for any future repairs!

A & J Games does not repair cellphone screens. Yelp's AI automatically sent an RFP to them when I…read morewas looking for an authorized Samsung repair shop. A waste of both parties' time and energy. They were kind enough to reply that they do not provide the service I required. It was appreciated but I wasn't looking for them specifically.

They fixed my old IMac Desktop they charged a reasonable price als they have a huge selection of…read moregames from different eras and will also buy your games love this place they ate into Pokemon cards and action figures and console repairs they even sell old consoles games etc the are great and very pleased with my iMac thanks guys