Game Nerdz cares only about your money and its corporate greed. Please support real LGS's who…read moreactually care about community and doing what's right. My son wanted to learn a new game called Riftbound so I bought he and I two starter decks at Wylie Game Nerdz. My son informed my that I bought the wrong ones. So I purchased the correct one directly from Game Nerdz online and picked it up in person at their local warehouse. Today I went to return the UNOPENED (you literally have to tear Cardboard using the rip feature located at the top of the boxes to get into them) and the employee said returning sounds reasonable and verified that they were not opened and I showed receipt of purchasing them from the same week. He said he needed approval to return and so he messaged the district manager. She informed him to blow me off and say I need to email their support for assistance and next steps. I called support to explain the situation and they said they could not help either because it was purchased at a store location. So, the district manager already knows this and just wanted to give me the run around . A common rule in marketing , like marketing 101 as a matter of fact, is to make the customer experience as easy as possible. This is straight forward return and they would not make any exception and said I am stuck with these wrong boxes I got. See pictures. They are mint and unopened and I bought them same week. They also would not let me speak to the district manager and told me they could give me the email for customer support. Any REAL LGS or game store for that matter that's not corporately owned would easily accept my return. Especially considering I bought these items replacements from them as well, and NOT from a competitor. Shame on me. I'll go to Madness Games and any other store not named Gamer Nerdz moving forward. Please support REAL local game stores everyone. They care about you. Game Nerdz cares about your money.

Limit on how much to buy boxes . You can't preorder anymore…read more. It just been shit past few years . Back when you can but new product for card now limit to 1 box per person. The price is expense more than msrp. Even the tournament has been weird and unusual ruling and prizing . I well stop ordering new product from them . Just for sleeve and TCG accessories only . Support local game store

I've had experience with many carriers over the years, and T-Mobile seems to be the least slimy…read more Yeah, they're all scum, but at least T-Mobile tries to break through. Reception in most cities is "adequate" to "great". Occasionally you will find a city that was overrun by another carrier and you have reception issues, but most of the time it's fine. T-Mobile seems to utilize cross-carrier roaming in those more difficult cities. You won't get great data speeds in those cases (as T-Mobile is essentially running as an MNVO), but it still works. In other cities, you will get mind blowing speeds. I'm talking about speeds that theoretically max out your device. I'm happy to say that is more the rule than the exception. With the 5G rollouts, not only are the speeds increasing, but the availability of data in a crowd is increasing too. What I personally like is that my T-Mobile plan has free data and texts when I'm traveling to other countries. With other carriers, that's an extra fee. This is WAY more convenient than getting an unlocked cell phone and finding a local SIM card for data in a foreign country. People at T-Mobile stores are generally well-qualified and trained, and helpful. Occasionally, you will find someone who attempts to add a hidden warranty to a new device sale, but even that is quickly and easily resolved by a call to T-Mobile's great customer service team. I've never had a bad experience with any T-Mobile representative on the phone, which is rare now a days.

James was such a great help in getting my friend's new phone. He answered all his questions and we…read morenever felt rushed. He was very knowledgeable. I would recommend this location to everyone!

Love this Barnes and Nobles in Garland!!…read more They have a pretty darn good selection of magazines, especially crafting, cooking, lifestyle, and women focused titles. The womens book section is also excellent, lots of fiction, self-care, and inspirational reads at reasonable prices. The Starbucks inside B&N is a huge plus. Grabbing a coffee while browsing magazines or purchasing a new book makes the experience relaxing and enjoyable. The store is clean, well organized, and has a comfortable atmosphere that encourages you to stay awhile. Definitely a go-to spot for book lovers and anyone who enjoys a good magazine and coffee break! They do have restrooms here. However, people are real pigs, so the restrooms aren't very clean. Ugh. Love coming to this store! You will too!! January 2026

This is one of the better Barnes & Noble stores that I have visited. They have a large selection…read morewith great stock in just about every department. The cafe is large and despite being busy, they were super fast and incredibly friendly. I had selected a Studio Ghibli board game and when checking out, the cashier asked about my favorite Ghibli movies and made a book recommendation for me! I looked up the recommendation after and she was spot on for my interests. She truly was so kind.

I shop at Target all the time and I had to write this review due to the fact that I had amazing…read morehelp from an employee named Maggie! I have been searching for lamps that I would love for about a month now and after all that searching I finally found ones I loved but they only had 1 lamp shade left. She was sweet enough to check if it was somewhere in the back and even though it wasn't she contacted other stores for me and helped me through the entire process! So sweet! Also every employee in the store said hi to me! Come here for great service and a clean and tidy store

Nice clean store with large aisles. Not a good selection . Clothing on the wrong hangers so sizes…read morehad to be doubled checked in men's & ladies department.

This location is not as good as it used to be in terms of customer service and selection. Shift…read moreLead Rachel was kind and helpful, but the other employee not so much.

Great selection of movies at prices that won't break your bank account, plus all kinds of posters…read moreand video games and well there is just too much to name. The only downsize is it opens at noon time, just in time for the lunch hour crowd at the Firewheel. But it is what it is, will be back!

Diana was so warm and welcoming to me and my husband who were visiting from out of state. This…read morestore has EVERYTHING a 40k fan could ask for! We're already looking forward to our next trip to Grapevine, TX and look forward to seeing James' scavenger hunt he had us demo in full swing. Good luck finding the nergling! Thanks to you both for making our stop so fun and memorable! Of course coming home with a little Warhammer swag made it all the more memorable. Now to find the perfect wall space for our primarch prints.

Scott is awesome! Such a great dude to learn about Warhammer from. I went in with my daughter and…read morehe was so welcoming. We taught us how to play, talked about paints and made us feel very welcoming to the hobby of Warhammer. We bought a big set beginner set, a bunch of paints and supplies. It was vey expensive but well worth it. As we start our Warhammer hobby this store will be our homebase. I will be in touch with him soon to understand how to paint our awesome little figures.. I don't think I've been more welcome in a new hobby like I have been here. The people that were in there playing and painting were amazing as well if you're looking for a great community to join. Don't hold back. This is the one.

I went into this place and bought 2 Nintendo 64 games and Pokémon fire red and it was amazing. The…read moreemployee knew his stuff and talked with me about the games the place had, and when another customer came in he still assisted me while also helping another person. He also told me the price of the items and why they were priced like that such as rarity. Overall a nice interaction with great customer service!

This review is for Daisy. That woman is absolutely lovely. She's always in good spirits, kind,…read morepatient, helpful, sweet as can be. She helped me get my supplies for my first sewing class. Thank you Daisy for picking out all my supplies. People don't give customer service like this anymore and I wish they did! Give that woman a raise. And a lovely thank you to Elaine, who was so pleasant checking me out. You're appreciated :)

On Friday at approximately 7:30 PM, we visited the Michaels store located at 15th Street and…read moreHighway 75 and purchased $435.06 worth of merchandise. While checking out at the self-checkout counter, we requested assistance because several of our items were breakable and needed something to wrap them in. The cashier, Macie, was the only employee working at the front of the store and one of only two employees working in the store at the time. She was assisting another customer and told us to use the bags at the counter to wrap the items. Because it was near closing and the plastic bags had not been restocked, there were very few available and there were no bubble wrap or paper to wrap breakables in. Following the cashier's instructions, we attempted to wrap our items as best we could. In doing so, we apparently used their new customer (aka: would you like to add your number to our system, coupon club) bags that were sitting at the counter, not realizing they were not intended for customer use. At best they one time use throw away bags. Which is why I didn't give it another thought. After completing our purchase, I placed my items in my car and returned the cart to the store. At that point, the cashier informed us that we were not supposed to take those bags. I immediately apologized and said I would gladly bring them back. However, the situation was communicated in a way that suggested we had intentionally taken them, and this occurred in front of other customers, which was extremely embarrassing. I returned to my car, retrieved the bags, and brought them back inside. I then asked for bubble wrap, which was provided at that time. I also asked to speak with the manager because I wanted to clarify the misunderstanding and explain that we had simply followed the cashier's instructions to use the bags available at the counter. The manager, Brynn, confirmed that there were only two employees working in the store at the time--herself and the cashier, Macie. During the discussion, it was mentioned that Macie relayed to the manager we had taken an entire stack of bags, which was inaccurate. Only two bags had been used, and they were returned immediately once we were informed. I asked to speak with the store's general manager so the situation could be escalated and properly addressed. However, Brynn refused to provide the general manager's name or contact information. When we went back to the front of the store, a police officer was present. At no point had I raised my voice or used inappropriate language; I had simply expressed disappointment at being accused of theft after spending a significant amount of money and following the instructions given by the cashier. It later became clear that the police had been called by a friend of Brynn's who was in the store and was not an employee. This individual appeared to be spending time with Brynn in the back of the store and called the police during the situation in defense of her friend. The officer stated he had been told that customers were yelling, which was not accurate. He asked Brynn whether she wanted us trespassed from the store, which she declined. What exactly would have occurred to warrant a trespass I've no idea. Unfortunately, the interaction with the officer was also unprofessional. He pointed his finger at me and told me to "mind my business and check out," and then proceeded to laugh and joke with Brynn and her friend. This entire experience was extremely disappointing and embarrassing. As a paying customer who spent nearly $500 in the store that evening, I expected to be treated with respect and professionalism. Instead, a misunderstanding escalated unnecessarily and left us feeling publicly accused of theft. I hope Michaels leadership will review this situation and address the customer service, communication, and management issues that occurred so that other customers do not have a similar experience.