1. Game Over Videogames

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    Dallas, TX

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    Game Over Videogames

    5.0 (1 review)
    Closed • 11:00 am - 8:00 pm

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    2 years ago

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    David K.

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    Love games and happiness in GameStop I love to buy more and more games this is my favorite placeread more

    I'd give negative stars if I could. Long story short, I'll never buy anything from gamestop again…read more And this particular store is to blame. Sold me a broken controller, wouldn't take the return, and lied to me. I purchased a pre owned refurbished PS5 controller from gamestop online, this store was the closest one to have it. All the way across the metroplex for me. Finally make it home and it's broken, the thumbstick has me spinning in circles. Update doesn't work. Pissed, but I'll just take it back tomorrow. Phone rep says you have to take it to the same store to return. So today I walk in to return and they tell me we can't take defective items back, on this day only, for inventory reasons. In fact, they said no gamestop can take back defective items, on this sunday only. Tomorrow you can return. Now, I'm really pissed. This controller, that was only 10$ less than new has now cost me gas money for 2 back and forth trips and 2 afternoons. Out of curiosity, I call another gamestop. He says, I am not sure why they would say that. We can gladly help with your return. I go, it takes 2 mins and I'm out the door. NOW, I am to believe this store lied to me. So not only did the store sell me a BROKEN 60$ controller, refuse to help me return it the next day, but also lied to me. The most ridiculous waste of time, gas, and money. I'll never spend another cent at gamestop again.

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    Game Over Videogames - videogamestores - Updated October 2026

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