Don't take your system to this place they don't care about the costumer I have a system in the shop…read morefor 2 weeks and now it's been a month and it's not done and there attitude is they don't care come pick up your machine

This place is rad! The guys who work in there are super cool, and always have time to talk. I…read morewandered in and had some questions about consoles. They let me know what system would work best for me, but unfortunately they didn't have one in the shop. If anything happens to my systems, I'll definitely be giving them a call.

We collect all types of video games and video game systems. This store is fantastic! The owner is…read morevery knowledgeable and helpful. The prices are fair and comparable to what one would find online which is not always the case in stores. Check it out!

Great service and willing to share their knowledge on games and game consoles without prompting…read morefrom customer. I found several games my nephew requested and they're in mint condition!

The employee was very nice! He helped me right away. I bought a 3DS that was in great condition…read more Very fair prices!

I am so grateful to have found this place. The owner was incredibly knowledgeable about the…read moredifferent systems that he repaired for me. He gave me tips on how to maintain them and improve their performance. I highly recommend this store.

Mike and staff were extremely helpful in assisting me with purchasing a Samsung S23 Ultra for my…read morecell service. Prices are even better than Best Buy open box by a mile! Been looking to upgrade a phone for photography and video work and have had my eye on purchasing a Samsung S23 Ultra. After looking around everywhere online and in at big retail stores (i.e., Best Buy, Costco, Walmart, etc.), I was ready to wait until new phones arrived and prices went down. That's when I stumbled on Recharge Electronics. By sheer luck, I was visiting the 7-11 next door when my wife noticed this store. Gave them a shot and Mike was great at helping us find a phone to replace my aging S10. Recharge offered a Samsung S23 Ultra in prime condition for $800. Compare that to Best Buy (next best price) at $945 on sale and it's easy to see how great the deals here are. After purchase, went down to my local service store, got it setup, and purchased a case and screen protector for less than Best Buy's price. The value and service here are so good, we're already discussing the possibility of buying my wife's phone here in the next year. If you're looking for electronics in test and great condition, check them out!

I drove across town in rush hour traffic to get there before closing. I arrived about half an hour…read moreearly and met with hostility from one of their employees, Tomas, who refused to buy my device because of their rule against purchases after 7pm. He offered a condescending apology, so I politely told him not to apologise and to be better. The next day, I returned during the middle of the day ready to sell my device. This time, I was refused because I was "rude to their employee". It's clear that employees with bad attitudes and a lack of customer service focus will eventually drive customers away. I wasted gas on two round trips for nothing and lost the money I would have earned for the monitor. This is unacceptable. You need to fire Tomas. He has a bad attitude and a spirit of offence.

BUYER BEWARE: Unlike every other record store in DFW they make it nearly impossible to use the…read morediscount card once earned. I've spent hundreds of dollars here but have never once been able to use my cards. 1) Card can't be used the same day you spend $100, have to come back 2) If you comeback and have an older card, they won't accept, 3) If you have more than one card you have to come back to use them individually, 4) Actual discount is only 15% off ONE item (under $100) while every other store gives a set dollar amount off from points earned, so cheap! Both employees got mad at me for trying to use my cards, owner refused to reply. No respect for regular customers.

Simply the best customer service of all time, along with a very music smart employees. They…read moreremember you and suggest things that you might be interested in.

Very friendly and very reasonable with their evaluation of your items and respectful of your time…read moreand possessions. Thank you.

: Poor Representation and Miscommunication at Big State Pawn…read more I recently visited Big State Pawn and experienced what I would consider a disappointing display of customer service and communication. I had placed a game console on layaway that was advertised and sold as a combo including four games -- the combo was the very reason I chose to purchase it. Two weeks later, when I picked it up, I noticed that one of the games was missing from the box. When I brought this to the attention of an employee, a african american female with braids whom I was not speaking with or too responded in a condescending and dismissive tone, saying, " you know the games aren't actually a combo right? We gave them to you for free...like they just come free with the console." with a smug look on her face... That response was unprofessional, unnecessary, and frankly made no logical sense. The product was marketed and displayed as a four-game combo, and any reasonable customer would expect to receive exactly what was advertised. Thankfully, another associate who demonstrated professionalism and respect simply asked that I bring in the console so we could check. I did, and we discovered that the missing game was inside it and if it was not, she would give me another game.. That simple, respectful approach was all that was needed from the beginning. This situation was never about the game itself; it was about how it was handled. We customer decide to spend their money, they deserve to be treated with courtesy and understanding, not condescension. The tone, professionalism, and attitude displayed by that one staff member reflect directly on the company as a whole. Big State Pawn, please take this as an opportunity to remind your team that customer service is not just about making a sale...it's about maintaining trust, respect, and integrity with every interaction. Sheeeesh #DoBetter

This pawnshop is the best place to buy video game systems. The prices are good and the consoles are…read morein great condition. The staff that helped me out was very friendly and I would definitely recommend this place.

Was told I would be given 80$ for the Xbox one s and so I grab my Xbox with the 1tb hard drive and…read morego to pawn shop (which was a 20 minute drive) only for them to tell me I need a remote to "test it" 80$for a Xbox, hardrive and controller is highway robbery. I wasted time and gas coming here only to be told that they can't take it

I love DVT. LOVE. IT. I am a child of the 80s and I worked at a Kay Bee Toys in the 90s so this…read moreplace is a little slice of heaven for me. They have an excellent array of new toy collectibles, vintage toys, parts, grab bags, MOC, video games, reissues, comics, lunchboxes, etc... etc... One thing that really pleases me about this place is that since I started going there a few years ago, they've expanded their girl-centric vintage toys. I've purchased many pink box Barbies from them for my collection. I feel like their prices are fair when you compare costs to the same items on eBay which is kind of exploitative to sellers anyway. I haven't sold anything to DVT yet, but I feel like I could trust that they would be fair. I think it's important to understand what DVT specializes in and not walk in expecting to sell them just anything and get a pretty penny for it. They do a great job of organizing and displaying everything as well and they keep their social media updated daily with new merchandise. They also have celebrity meet and greets too which is fun and they also have the occasional sidewalk sale (so sad I missed the last one). I really can't understand why anyone would rate DVT low. It's an amazing place.

"Control, control, you must have control." I am reminded of this classic Yoda teaching every time I…read morewalk into Dallas Vintage Toys, which definitely lives up to its reputation as one of the best vintage toy outlets in the country. The first time I went there, it was admittedly a bit overwhelming as it took me an hour or so just to get a grasp on the lay of the land. DVT really shines with vintage Star Wars and GI Joe '70s and '80s figures, vehicles, and playsets - both loose, on card and in box. It's just as much of an art gallery as it is a retail business. DTV has a dedicated room of officially graded toys if you're looking very top of the line, several thousand dollars in value. And it also has loose complete Star Wars figures you can buy for $24.99, depending on the character. I really enjoy re-releases of my favorite toys growing up, and often prefer commemorative editions so I can enjoy the nostalgia without the heavy financial investment, and DVT has good finds of later releases. There's so much variety. If you don't prefer figures, you might score an item like the Yoda puppet from Empire Strikes Back or other merchandise you don't see all the time. While DVT makes its high-value offerings visible, you might very well dig up some treasure in the aisles as you browse. This past weekend, I came across the Hot Toys Jack Nicholson '89 Joker 1/6 scale figure - an undeniable Grail. It was just hanging out in the Batman section on the shelf with the rest. I forced myself not to look in the box and walk away as I've never seen it in person - I knew I would fall in love. It's $500 I don't have to explain to my wife! While I have purchased a few things from DTV, I am not familiar with the experience of selling a collection there. In the late 90s/early 2000s, I sold many of my old figures to a similar establishment and really regret it. What I will say is that Shaun and his staff are readily available for advice and to bounce ideas off of, and so, if you want to sell, it's definitely worth consulting with them. Just know you very well could get a third of what you perceive your collection to be worth - and that's anywhere. These businesses need to eat and pay bills just like the rest of us! If you haven't been to this nostalgia museum, take some time to relax, know your spending limits before walking in, and enjoy. May the Force Be With You!