Fixed my Xbox Elite Series 2 controller with them! Fast and affordable! Thank youread more

Open when they feel like it , services prices change every time I come , charge you whatever they…read morefeel like that day

We love going here getting our fix with Pokemon cards & basketball & football cards!…read more Cards are organized in boxes & in good condition. They have a wide variety of options. They have 2 long tables. Friendly owners.

A very friendly local shop with a large amount of collectibles. I love coming here when I'm looking…read moreto sell some games or cards and buying some single Pokémon cards or packs. There's a little of something for everyone here. I usually see the same staff faces and they're always helpful and welcoming. If you're a collector at any level, definitely stop by. I believe they even had a couple labubus if that's what you're looking for!

They were very helpful and completed my repair easily. Very knowledgeable and kind…read more My second hand GameBoy Advance SP wasn't charging despite a new battery. They took a look and let me know the fuses would need to be replaced (which I suspected) but also the capacitors. This is a precision repair. They soldered the unit carefully and replaced the parts for me for only 45$ including labor. Easily will get another 10 years out of it now! An absolute bargain! You can see their passion for their work and even though I'm much closer to another repair shop I will take this 25 minute drive anytime for future repairs!! They also have a 90 day warranty standing behind their work. That's included in the reasonable price! Parking was easy and free as well. Just keep an eye on the signs and you'll be fine.

Super satisfied!!! Service was fast, simple transaction,…read moreand good pricing! Got a call back saying it was repaired ready to pick up, got there, and they tested but unfortunately the disk tray got stuck and said it'll be repaired the next day. I was completely fine with that because they cared about customer satisfaction and their work. Called me back after I got home saying they would deliver it straight to my house! Even better! Now it works like new! I haven't touched this Ps2 since 2013 and now in the big 26 works better than ever. Thanks for bringing back my childhood!

I had time to kill before meeting a friend for dinner…read more It's a really cool store with a nice selection of back issues. I could go broke if I lived closer. They were super friendly and love that they wore white lab coats. It looks like they have a board game night. They also have a rideable Superman machine. I had to leave but I will be back.

A beloved local institution. They mostly sell comic books, but it's also the place in Hyde Park to…read morebuy Magic and Pokemon cards, the place that hosts MTG events 6-8 times a month, and a general gathering spot for a certain kind of nerdiness. They're nice to kids too. Long may it thrive.

Great store, so glad places like this still exist! They have everything from old consoles and games…read moreto modern accessories designed for old consoles (hdmi video cable converters, controllers, etc.). Everything is priced fairly and competitive with other similar retro stores.

I loved the service that I got from here, every time I asked a question over the phone they were…read morereally nice and actually gave a crap what I was looking for!

The Service these guys provide is great!!! Got to handed to their enthusiasm and care for the…read morecustomers and the store itself, they have a lot of good selections of music, games, toys etc. Although the layout is average for a store it's kinda cramped when walking through the store when you're in a group of three ( don't try bringing and carry a book beg here it'll will get in the way of people walking around) and there is no public restroom here. Other then those two things this place is great, and would come back again.

I am writing this to share feedback regarding my recent experiences with this store. While I…read moreappreciate the inventory, the trade/sell process and customer communication have been very disappointing. Recently, I brought in an Xbox to trade. I was told I would receive a call the following day once it was tested. After receiving no update, I called the store myself and was told my offer was ready and to come in. After driving over 40 minutes, I was informed in person that you could not accept the console due to a fan issue--information that should have been communicated over the phone. Additionally, during a previous visit to sell a collection of Naruto Funko Pops and manga, I explicitly asked to complete the transaction that day to avoid another trip. Despite assurances, I was kept waiting until closing time, only to be given a rushed and surprisingly low offer. Clear communication and respect for customers' time are essential. I hope you will address these issues to improve your service going forward.

No one answers the phone. can't check stock before coming to make $1000 purchase, plus $500 in…read moreextras if you cant pick up the phone. Im in a place where this BS makes it worth not biying at anything ever now that I am wealthy enough to.

This is not directed at this specific store but the broader company policies of not insuring…read moredelivery of items. If you have a package stolen off your porch say that you simply did not get delivery because they will not send you a replacement item if you tell the truth. YOU are entirely on the hook for THEIR service, so just be aware. I would also suggest not making large purchases at one time, as this will only increase the potential loss you may suffer from THEIR service. They will however send you an auto-generated letter noting their deepest regret and wishing you better days.

Nostalgia can be found all around you while browsing Game Changers impressive selection of games,…read morefrom old school classics to brand new games. Anything you've been wanting to play, but don't know where to find (or would rather not have to order online) can more than likely be found here. Hard to find accessories are also available often so I would come in or call if you are looking for somethingspecific. Staff is fantastic and their customer service is on point because they are always willing to help you with any questions you might have. When entering I felt a bit startstruck as I looked on upon this beautiful store. My husband found this place while driving and insisted on coming in. Next time we are in the area I know he will insist on coming back and I won't complain because I love Game Chargers as well.

Fair prices, very good knowledge of nearly all that the sell. Cool vibe. Good people! Impressed!read more

Today I went to Back in the Game for my 3rd time. Every time I go the owner is always for nice and…read moresocial. Today I Went in for a broken screen I thought could t be fixed, they not only fixed it but did it cheaper then any of the competitors !! I don't live in the area any longer, I actually live in Naperville (45min away). I had to stop in the area so I went to Back in the Game since they've always been so welcoming and fairly priced. I always recommend my friends there they've always said the same as me. Also was glad to see the business has grown since the last time I've been there :) If you need your device fixed give this place a shot ! Making this post off the phone they fixed for me

DO NOT GO HERE FOR PS5 REPAIRS!!, I went here like a month ago or two now and I went for a hdmi…read moreissue they "fixed" the hdmi which still turns off when the wire is moved slightly by the way, and then they put in "Liquid Metal" in my playstation and now my playstation overheats when I play a game for more than 60 seconds mind you I've had my playstation for years and never even knew this was a thing because it never fking happened please stay away from this store!

My husband wanted to visit Chicago and when I mentioned wanting to seek out some bookstores, he…read moreadded this place to the list. When trying to find the place, the person we asked turned out to be the owner, so he not only walkd us there, he let us in as well. The Underground Bookstore, according to their website, has been around for over 30 years. I really enjoyed just looking around as the store was packed full of books and home decor. My husband ended up buying a Harriet Tubman plaque type item for our home, as well as a book. I would definitely recommend The Underground Bookstore to anyone looking for books or decor relating to African and African American history. I will be asking my husband to come back next time as there was a $45 book about poetry that was out of my price range this trip.

If you ever need a hard to find book, this is the place that will make your search easy! I cannot…read morethank Underground Bookstore enough for doing everything, and I mean everything possible, to find the book I needed along with it being in my budget! In particular, I want to commend Yoel for his customer service. If he did not know the answer immediately, he researched and would follow-up. He also checked in with me throughout the entire process. Despite being busy, he always made time for me because he is the epitome of making the customer feel valued! Please patronize Underground Bookstore!