Very patient and friendly associate. I picked up some materials for my daughter and they were…read moreready, as promised.

I would like to give a shout out to ALL the employees at the Lakeshore Learning store located in…read moreOrland Park, IL. I visited the store on Thursday, August 13th. I was doing other running around and ended up walking in the store 2 minutes before closing (hate to be that person)! Employees were nothing but helpful and friendly. I knew exactly what I needed and asked an employee where I could find it, so I could get out of the store as fast as possible. She quickly helped me, but the poster I needed was out of stock. Another employee was near, so I just asked how often the posters were restocked. She let me know pretty often, so I said, "Okay. I will check back another day." The employee did not let me walk away and insisted I showed her what I was looking for and she gladly stated she would look in the back for me. I told her it was not a big deal at all as the store was now closed. The employee said, "No. You are here. I am going to check for you. We've just been so busy all day we have not had time to restock." She came back with exactly what I needed, and we are now best friends- except I am disappointed in myself as I did not get her name. The store still had about 10 customers in it, yet every employee was willing to help people get what they needed instead of rushing them out. I haven't seen customer service like that in a LONG time! So, thank you to the ladies at Lakeshore Learning Orland Park location for making my day! Lifetime customer over here!

I'm 60, a painter with a BFA from SAIC, have been an artist for 40+ years. I came to this store to…read morere-up my entire palette of Golden fluid acrylics and maybe pick up some of the new OPEN acrylics while I was at it. We were first stopped just inside the door by one friendly associate who welcomed/greeted us and recited a long menu of store specials and their back to school sale, and if we need help she's right over there at the counter for us. We were like, ok, got it, thanks! I knew what I needed and just wanted to see the colors I was buying in person, so I start shopping. Less than a minute later here's another associate, another WELCOME here's ALL our sales and our BACK TO SCHOOL SALE and if you need ANYTHING we're right over HERE by the counter! Okay, I said, thank you, that's great. I smiled and again I tried to start shopping. Another thirty seconds and here's another associate who gives me, AGAIN, the welcome/sales sales sales/we're over HERE by the cash register if you need anything! (Where ELSE am I going to go look for assistance? The deli next door at Whole Foods?) Unable to concentrate on selecting my paints, I went to give my husband the three things I had managed to pick up and was stopped by another associate who gave us both the same sales speech AGAIN. It was as though the entire shift was actively preventing me from finding the materials I was there, cash in pocket, struggling to buy. Yes, I did start getting terse and snippy when I was just repeatedly approached with the very same canned spam sales pitch by multiple ridiculously aggressive associates, because it was incredibly annoying. Maybe they thought I was shoplifting? One associate who had already given us the sales speech and apparently taken offense at my manner then approached me when I was by myself (of course) still trying to look at the Goldens. In a voice dripping with contempt, they slowly and deliberately gave me the same speech yet again. That's not creepy or confrontational, is it. Refusing to make eye contact with them, I squinted at the tube in my hands and said again, great, thanks, got it. We were in the store for maybe five minutes, seriously, for all of that. The contemptuous confrontational person came to the door while I was outside waiting for my husband, and stood with phone in hand, watching me with a little smile, seemingly texting. So on top of all that I'm sure I'm the new Karen on some sad social media site somewhere. And then we drove to the Schaumburg Blick, which is awesome with associates who are allowed to speak normally to customers and let them shop, and I bought all the rest of my paint there.

Still a great store, but uh. Guys, update your voicemail! "As we head into Covid lockdown..." Not…read moretimely!

Have used Reprographics for several years for my business printing needs. They offer different…read morepaper thicknesses and finishes to make the printed materials look GREAT! From 8.5 x 11 to 11x 17 and then folded, the staff delivers time after time. Turn around time is excellent and Herman is the best when it comes to detail.

Poor customer support, they refused to replace an oil paint brush which fell apart for no reason, I…read morewould not have called and asked but the brush was not cheap, had high hopes but don't think I will be going there anymore when I could order everything and more online.

Huge place for everything crafting! Lots of selection. However, I was looking for a particular…read morecrafting piece and I had to track down like 4 employees to figure out where this was. Finally I had to search it on their app and ask for the sku number to find it. But eventually I did. I was just sent in 4 different locations before I found it But overall it's clean and lots of options.

12:30 in the afternoon and 3 people are in line behind a lady returning many things. Employees…read morewalking around are moving stuff around instead of helping move people out of the store. Why are customers waiting in line for long periods of time? Instead of employees stocking shelves why can't they stop ring up customer and go back to it later. There are too many employees on the floor to make customers wait. The return line should always be separate.

I love this place. This place helped me find the best birthday card for my aunts upcoming birthday…read more They had its own DIY project area as well as other small gifts and accessories. All in all its a great casual place to visit

How lucky am I that I live so close to this cool crafty store? I would not describe myself as a…read morecrafty, DIY girl but Paper Source sure makes it look like I am! They have the cutest, most unique, funky, fun, vibrant wrapping paper, ribbon and cards for all occasions. The customer service was great too. Personable and addressed my needs. Keep being awesome Paper Source! Attention in in the details my friends!

Awesome local craft item thrift store. You can get here off the 606 trail as well. Everything was…read moremoderately priced and organized. I will definitely be coming back as a first line of defense for my crafting needs. You can expect that will have everything you could need but they have lots of options.

Wasteshed staff are friendly and helpful. They were glad to take the art supplies I brought in.read more

Writing as a former teacher and a true beginner this is not the place to start. It's very…read moreexpensive, sitting for 3 hours is hard and the place is far from being clean. I was told that all supplies were "included " nothing was said about paper for watercolor, $30.00 extra. I find it rude to be told that this or that brush is 80 or 100$ , why then give it to a beginner it only adds to the stress. The project became what he saw not what I saw. I was so tense and stressed out that I didn't go back for the last class! I feel taken advantage of and believe that a 70$ refund is more than fair. Classes for beginners should include how to hold a brush right from the beginning , paints used were not even given the correct names, etc, etc, ; class should be fun! They were Not!

I've been taking classes from Len for 2 years and I can't recommend it enough. When I saw the…read moreamazing work he gets out of his youngest (school age) students, I knew he would be an excellent instructor. I love this place, and the great sense of camaraderie among the students.

Instructors are not trained very well in accommodating their beginner students. 0 stars.read more

My husband was there on May 8 and posed for the students and for Frankie Johnson Frankie's is the…read moreowner so hers was amazing but all of the students got him spot on! Frankie is obviously a wonderful teacher! Very, very happy! Good job with your students they captured him perfectly!!!

An artist's playground in the middle of the city. The selection is huge across two floors. I…read moreespecially love perusing the pens, pastels and pencils. I recommend stopping by even if you don't have a project in mind. Dillydally a little.

Fun, and inviting display and atmosphere. If you're looking for light, entertaining gifts even for…read morethe non-artsy person, you'll find something here. It's relatively small so you won't find a full range of supply like they did back when they where on State street. Friendly staff.

I had an outstanding experience at this location! The staff was professional and the store was…read moredecorated perfectly for the upcoming holiday season. There were so many nice things that I could not contain myself! I visited the Orland location to pick up an order, I am closer to the Indiana location.

The staff is always pleasant and helpful..... and in this new world of abrasive people the staff at…read moreKirkland's should be very much appreciated!!!