I'm new to Warhammer and still learning the lore and gameplay, so I came in with beginner questions. Unfortunately, the employee helping me (gentleman with a beard) made me feel like my questions were stupid instead of welcoming someone who's trying to learn. I understand my questions may have been basic -- that's exactly why I was asking. As a newcomer, I was hoping for guidance, not to feel embarrassed for not already knowing everything. I've visited other Games Workshop / Warhammer locations where staff were incredibly kind, encouraging, and made me feel excited to join the hobby. This experience was the opposite. I really think this store could benefit from being more welcoming to new players. The Warhammer community should feel inclusive, especially to people trying to get into it for the first time. read more

Kyle is first rate, paid attention to what I asked and provided details on how to do it. I explained to him that I am painting Fafnir Rann and Reemus Ventanus. Provided me with the paints I needed as well as the tips with what to base and highlight. Really looking forward to these projects I'm working on. His insight provided a wealth of knowledge on how to paint each miniature that I have. Thanks Kyle. read more

This is the first review I've ever written. I wanted to support this business in some way other than purchases, so here we are. This was my first experience in a Warhammer store considering I'm new to the fandom. I looked it up while on vacation, and I went in search of novels since I'm currently into the lore and not sure if I want to dive into The Hobby. I was happy to see they had an extensive Black Library section. Kyle greeted my wife and I shortly after we walked in, and I cannot sing his praises enough. Not only is he friendly, courteous, helpful, and patient he is also extremely knowledgeable. It was an absolute pleasure discussing the lore with him. Also, there were several games being played and if there were any rules questions the players went to him and he was like an encyclopedia. My wife isn't a 40k fan but she is fascinated by the miniature painting, so Kyle gave us a free demo and was absolutely wonderful throughout. He even recommended nearby stores and stores near my home so that I can finish out the Siege of Terra series of books. Incredible experience overall. I'd give it 10 stars if I could. A must go for new and veteran fans! read more

Games Workshop - Hobby Shops Near Me - Glendale, California

Hi-ya! The location is next to a Starbucks--so best of both worlds! When we first entered the associate was very friendly and was helping a new player paint his models. We've never been to this location and were very impressed with the selection, presentation and cleanliness. The associate asked if we would like to take a photo with the prop space marine chain sword and fantasy war hammer--of course I did! So that was neat to see and hold a well made piece of art. It was a pretty awesome experience overall as the kids all got to paint a miniature with the associate's help. As such, they all came back super excited to want to paint more. I can only hope they really get into warhammer...I see this as an amazing hobby investment haha. Unfortunately, the new sisters of battle were sold out. Anyway great experience for everybody and excellent customer service. read more

Games Workshop - Hobby Shops Near Me - Glendale, California

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Kyle is the man. Always ready for questions and assistance with no pressure to buy or spend more than you'r comfortable with. Anything and everything to do with Games Workshop or really anything to do with miniatures, this is your place and Kyle is the homie. read more

Kyle is the best! He is friendly, welcoming, and so knowledgeable! Every time I have a question about my Necron army, he takes the time to explain thoroughly. I've learned so much already thanks to him. The store is always clean and organized, and there's so much terrain to choose from if you want to play. This store is a must for all your warhammer needs. read more

Bought my first Tyranids paint set for a great price and I'm already hooked. Kyle was super helpful and welcoming. I can't wait to come back and get my friends into 40k! read more

Love this place ! Mr. Kyle always has the answers for any and all questions we have! My friends and I really enjoy coming here for our 40k battles because Mr. Kyle helps us understand the rules and abilities of our factions. I really enjoy the experience here, and this is my to-go shop for everything 40k-related! read more

Kyle helped me today with an exchange. He was awesome. Very friendly and knowledgeable. We talked about 40K 10th edition, changes to combat patrols, and a bit about the newest kill team box that was just released. Good times. Thanks Kyle! read more

I love this place the worker named Kyle is extremely nice and hospitality is through the roof. They have gave me tips on what to get and to start my collection . read more

The customer service my family received was above and beyond. They went out of their way to communicate with us each step of the way and then resolved the issue we had in a way that was unheard of in today's times. I am gobsmacked and very, very happy with this company. I will not ever hesitate to purchase any item from them. Incredible. read more

Staff are helpful and want to hook you up with the right miniatures, paints, etc. that fit your army. During Covid pandemic they limit number of people in store and wear masks and enforce shop rules. read more

I love this location. Been coming here for about 4 1/2 years. The two managers (Shad and Payton) have always been awesome. Love the community here as well. I feel welcome here everytime I come to the store for various hobby needs be that playing, painting, buying stuff, or chilling with fellow hobbyists. read more

Excellent store!!! We were still outside when an awesome guy named Shad greeted us and was very accommodating to my son with special needs. They have excellent figures and would definitely come back to pick up more of what they are selling. This is a great store for toy collectors. Shad, you are excellent! Thank you so much! I highly recommend this store. It is located next to Starbucks also. Great job, Shad! You are awesome!! read more

I've been a long time hobby enthusiast and have just recently gotten back into Warhammer ( a games workshop game). This store has been a godsend to revitalizing my passion for the game. The old store was in the nearby mall/ galleria and this one is very different from that. While still maintaining the cleanliness and atmosphere of a "Games Workshop". The biggest difference is the staff. **EDIT: the manager whom I was referring to has moved on or been replaced. The store has undergone some major and not so hot changes. The former manager was the guiding spirit behind the store. This guy knew my name after my first visit and each time afterwards I walked in he would greet me " Hey Zach!!". This attitude has lead to a great atmosphere. He would even organize local events, games, groups and stay open later for clubs. Sadly, he is gone. To address some of Elizabeth's concerns: Their selection is great, and the prices are noticeable. However, the store does not set the price, Games Workshop does. Any GW store in america will charge the same. Sure you can get them for JUST a bit cheaper online, but I'd rather support my local gaming store. Even online, prices are still close to the same. Closed on Mon/ Tues is a bummer, that's a no brainer. However, the sole staff member runs the place iron man. I think he needs a weekend too. No, it's not near a trendy 'intelligencia' or anything so hipster-tastic, but any gamer will be more than happy for coffee under 30 feet away. I don't think that any shop should be graded for what sort of clientele visit the shop 3 doors down. (barring major exceptions) I've downgraded my rating with their current changes. Rating this the same as the 'old shop' is a bit harsh, seeing it's a new location and new management. The new management seems less involved and more adhering to corporate rules and regulations which are very restricting. They went from THREE to TWO tables. A huge hit in the gaming available. Seeing as there's more often than not, hordes of kids, most adult gamers don't seem to get any gaming in. Sadly, the store is not nearly as good as it once was. I would recommend it to anyone getting into the hobby and game, as you'll meet some good people eventually. However, much of the more mature gamers (ie: not 15 year old) have moved on to greener pastures. There is not a lot of gaming to be had at this "games workshop". But the merchandise is still top notch and always good for a good nerd-fest. (photos soon) read more

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I recently started playing miniature games (DnD, Pathfinder, Etc). Being new to miniature gaming, I've been looking around town for game places. I was in the neighborhood a few weeks prior to my visit and saw the Games Workshop. I stopped by to check out the store and noticed lots of Warhammer games, and some Lord of the Rings miniatures. Obviously not the games I've been playing, but I am interested in learning how to paint mini figures. The guy at the store was very helpful as far as showing me which paint kits are good, and also showed me their top selling book for painting figures. I asked if the shop provided any classes on painting and unfortunately there are not. He did say to call in from time to time and see if there are any recommendations. Over all the shop was clean and well maintained. The gentleman I spoke with was helpful and waited to finish helping me out before helping out another customer. Although pretty small (and a bit crowded), it did look pretty cool enough to come back. ...Not sure when I'll be back to stop by again though. read more

Peyton* is such an incredible person. I hope I'm spelling his name right. When I started this hobby I felt very overwhelmed, but Peyton has created a welcoming environment at this location. He greets everyone and gets thoroughly engaged with everyone's hobby progress/how they're warhammer games are going. I can sense a genuine love for his job and warhammer. If you're new to the hobby or if you want to pick up a game this is great location to come to. read more

A great places for newbies and pros. Shad is super gracious with his time and advice. We hung out here for hours one day while we learned to paint models. Every time he got a break, Shad would come over and give us tips and guidance. The shopping plaza layout is a little weird. The parking lot is in the back, tight, and always full of Starbucks patrons. Street parking is less stressful when available. read more

I'm updating this review after several months of gaming & hobbying here. To start, this is an amazing place to begin your journey into the hobby. The community at this location is phenomenal - probably the best I've ever experienced in all my years of nerding (for reference: several years of Magic the Gathering, over a decade of PC & console gaming, conventions, social media, etc). The people here are genuinely stoked about the hobby, eager to share tips & ideas, funny, easygoing, smart, etc. - literally the polar opposite of the stereotype of the person who plays Warhammer. Shad - the manager - is probably the best thing that has happened to Warhammer on the West Coast. He has cultivated a top tier community of hobbyists & continues to do so through an incredibly positive attitude and outright eagerness to help & teach. He offers free painting lessons, provides walk-through tutorials of the game, and will provide you the best damn customer service I have ever experienced from anyone, anywhere, ever. Games Workshop, if you read these reviews, promote this man. Give him a raise. Do something, because this guy deserves it. Whether you're new to town or new to the hobby, this is THE place to go to for all your Warhammer needs. read more

I HATED the old Games Workshop in the Glendale Galleria. Sure it had more tables and space, but being in a mall it often served as more of a daycare center than a hobby center. This one-man shop, IRON MANNED by Mark is so much better. The lack of gaming and hobby space is REALLY shitty, but Mark himself is so pleasant that I find myself coming back month after month for the new white dwarf, and I inevitably end up buying a model or two while I'm there. The guy works six days a week like a machine, and always has a smile and warm greeting when you walk in the door. I wish every Games Workshop store had a Mark. read more

I recently got back into the hobby, and while I was hesitant to enter due to my old experiences with GW employees being very pushy and always asking questions, I entered. I was greeted by a very friendly manager, Mark! He is a very laid back guy who answers any questions you have and doesn't invade your space while browsing the store. I really respected him and every time I've swung by to pick up models he's remembered my name. Although small and lacking enough gaming tables to really run many games at once, this is a tight knit and relaxed GW store. Will keep coming back! read more

This is the best place for warhammer in all of los angeles. The community is great and I've made plenty of friends just coming in here for a month or so . Shad, the manager, is the highlight of the store. He welcomes you when you first walk into the door and is always quick to help with whatever you might, despite being a one man operation. Shad welcomes players and hobbyists of all kinds, offering painting/hobbling lessons (for free) as well as army building advice, for new players he has demo games setup that he narrates with astounding enthusiasm. If you've ever been interested in the hobby or the game I can't recommend this store enough. read more

I have been waiting now we'll over the 20 day mark and can't even get an Email or call about my order, it has not shipped. I will NEVER use this "company" again and will instead drive over 2 hours to the only game store near me because at least a full tank of gas is worth actually getting what I need. I have also told my discord of 513 active table top gamers to go elsewhere and many of them agreed saying they have had similar issues not getting orders for sometimes 2-3 months. read more

I've just recently started getting into Warhammer 40k and this was the first time I entered a shop for the sole purpose of buying 40k product, and I have to say that I love it. Even though I couldn't browse the shop due to COVID safety reasons, the staff was still very helpful and friendly in getting me what I wanted. If you're looking to give Warhammer a shot, I would 100% recommend stopping here. read more

Love this location! Came here to find a Christmas gift for a family member and the guy helping me had so much great advice on what item would be a good gift to get. He was very knowledgable on every question I had on their products. If I need to find another gift to get I will definitely return to this location! Keep it up guys!! read more

Staff are nice and welcoming, always willing to help and answer hobby questions.

First time coming by and had a fantastic experience. The staff are fantastic and eager to help you find exactly what you are looking for. Went to get some starting paint sets and got exactly what I needed. Will definitely go again. read more

This place is great. Went yesterday to check out the shop and was greeted by Shad. He did a great job explaining the armies and the various events they hold at the store. I had a great experience here and will definitely be back to participate in the events. read more

I came to the shop today to start a new army - last time I painted Warhammer miniatures was more than 8 years ago. A lot of things have changed, such as the different kinds of paintings, some armies, etc.. Eric helped me pick up a few Space Wolves and the necessary colors for them, and gave me great advices about how to use and combine them. He was definitely friendly and knows what he is talking about ! I really appreciated the experience at the shop and will definitely come back, as soon as I'll be done with the miniatures I bought today ! read more

Mark is the Guy who runs this place and as soon as we walked in he greeted us and introduced himself, he is super nice and answered all of our questions. He took the time to explain how the game worked and even invited us back to learn more about how to paint and play and to mingle with there experienced players. There was several people there painting when we went to the store and they where also very friendly and helpful offering advice and game knowledge as well. We've been Back several times and have always had the same great inviting experience and Mark even remembered our names which was a nice surprise which to me shows that not only does he enjoy what he does he's good at it as well. I can honestly say that this store has great customer service with helpful staff. I would totally recommended this store to new and old players simply on environment alone. Parking can be tough due to the Starbucks but if you get there before or after the coffee rush it doesn't matter and this is hardly the stores fault. They are closed on Monday and Tuesday which I'm okay with since Weekends are when most people have free time. As for prices, we've priced Warhammer items all over and generally there is not much of a difference from buying on line from actual Game workshop stores. All games workshops will have the same prices since prices are set by corporate and maybe you can find something on line from a third party for a few bucks cheaper but I'd rather support a local store and the local gamer community, besides after shipping you're not saving much. read more

First and foremost, phenomenal experience. Hobbyists, artists, and games enthusiasts alike know the terror of entering a niche store and having the fear of getting shunned for inexperience or not knowing enough about the products thrown upon them. Not here! Having little to none experience, Garry (with two 'r's) was super helpful and all around made my experience and made my day. With instructional lessons and an amazing attitude, I will most likely be back again when I can. Thanks guys! read more

Small GW store, Warhammer + Miniature Painting Supplies. Would be nothing special, except that the manager Shad is awesome! He's friendly, helpful, and passionate about the hobby. read more

This is by far the best Games Workshop store iv'e been to. I haven't played 40k in 2 decades, but I still love the models and paint them on occasion. The staff has been great and helpful. Super friendly. If you like minis, GW or their products this is definitely the place for you. read more

Why do you suck at making me happy, Games-Workshop? 1) Prices seem to be based more on how good they are in gameplay rather than complexity, cost of materials/labor, or quality. This is very shoddy business tactic and adds additional pain when also considering the already-exorbitant prices. It's OK -- two can play this game! If you are going to charge outrageous prices, I am going to avoid those ridiculous prices by shopping on the secondary market (even though you have shamelessly tried to squash any and all secondary markets, which, of course, is a tactic that will never work -- as anyone with an education learns in Economics 101)! eBay: here I come! 2) There is literally only one person working at this store! I asked for help choosing an army and the prick of a manager told me that he didn't have time to explain the armies/gameplay to me. How can you run a store without enough staff to explain what the products in the store are all about? 3) I got the strong feeling that I was not welcome in the store and less I was going to buy something. I thought it was just me, but I asked to other people in the store if they felt the same way and they both gave me a, "You too? I thought it was just me!" kind of answer. The manager should really post a "no window-shopping" sign somewhere, instead of just being a jerk to potential customers. To further prove this point: I came back to the store a few days later and told the manager that I had a hundred dollar budget in the entire experience changed. 4) The manager openly discourages veteran players from discussing in-depth tactics, since such discussions are likely to make the game seem too elitist and over-complicated to new players. Sacrificing the conversations of your most valued customers in order to encourage new players to see the game as being simpler than it is seems like another very awkward and obviously dysfunctional business strategy that is clearly coming from upper management. In summary: I am really not sure how this store is still in business. I am pretty sure that they are still riding on the coat-tails of very good game developers and designers that are now long gone and clearly took their amazing sci-fi/fantasy spirit with them. Worst. Customer. Experience. Ever. read more

No customer support. No warranty/quality assurance. Their site claims they will replace defective/missing pieces. However this is only true if you have proof of purchase. Which constitutes a return policy and nothing more. They even had the audacity to suggest I get the receipt from the person who gave me the gift. One of their many competitors will be getting my business instead from now on. Keep in mind that zero stars was not an option or that would have been my choice. read more

Had a limited edition book delivered to this store which was supposed to come with a free anniversary book according to both my online order details and the check that came with the order. My box was unsealed and the anniversary book taken out. Apparently their employees think stealing from clients is not a big deal. read more

I can't say enough great things about this location. The manager Shad not only helped me find my way back into the EPIC hobby that is Warhammer 40k, but he also provided excellent customer service in the process. I was even invited back to the store where Shad personally taught me how to paint my models and provided me with everything i needed to start my hobbying experience. This Games Workshop is not only a great provider of Games Workshop products but a brilliant atmosphere for hobbyists. Every time I take a trip to the shop, I encounter multiple hobbyists gaming and painting. There are always contests, tournaments, campaigns, and other awesome events that the shop holds. I actually have a GW 30 minutes closer to where I live, and i find it more than worth it to travel to this one specifically. I love it there and I highly recommend it. I look forward to every trip to GW! LUPERCAL!!!!! read more

The phone is disconnected & no longer in service... No store hours are posted on yelp/google or on the door (I'm standing at it atm) anybody home? Yes it's 1pm and may be at lunch but a sticky note at least would be nice... read more

Best dam manager to represent Games Workshop...ever. No pressure. No nonsense. No problem. You want painting knowledge, then you want this guy. You want gaming knowledge...you guessed it...this guy. Are you new to the awesome world that is Warhammer and don't know what army to build? You most definitely want this guy. This guy will point you in the right direction of the who's who, what they do, and why. He's the best dam Battle Brother you could ask for. Hes a family man, both in his shop and out. So who is this guy? Ive got one word for you...Shad. And as for all you Shad haters out there, you can go to Hell in a drop pod, and when you get there you tell'em that Cole's coming and that I'm bringing the Grey Knights with me. read more

The atmosphere here has taken a bit of a downturn. The staff change wasn't a big deal at first, but it got to the point where my friends and I pulled out and found a much more enjoyable locale to have Warhammer games. The number of store rules for playing a simple game have made it almost impossible to enjoy. Tons of youths still frequent the store, but the abundance of rules to curb their behavior has really put a damper on having a good time at the store. read more