Stopped in on our way back to New York. The Owner is super knowledgeable, and friendly. Bought…read moretwo games.... Magic and Yugioh is played here primarily... but Bosrd gamers are always welcome as well

I found they had a great selection, particularly for 40K and Horus Heresy fans. There is some of…read moreeverything!

I came in looking for help, and no one offered it. At first, I assumed the staff might just be…read morebusy, so I waited by the front counter for a bit. Even then, no one acknowledged me or came over to ask if I needed assistance. After standing there with no response, I wandered around the store hoping someone might check in. Only one person said hello, and I couldn't even tell if they worked there because they had no badge or uniform. Meanwhile, there were about six people gathered around a table setting up a Warhammer game, complete with miniatures, terrain, and buildings. They were laughing, joking, and clearly enjoying themselves. Could one of them have been an employee ? Who knows!? I don't mind people having fun at work, and I understand they probably all knew each other well. But you'd think at least one of them would have noticed a new customer walking around the store looking a little lost. Not a single person broke away from the group to ask if I needed help or even acknowledge that I was there. What makes it more disappointing is that I genuinely try to support local businesses instead of just ordering everything on Amazon. I'd much rather walk into a store, make a connection, and support a local community space. But this visit made it clear that this particular store didn't seem to care about welcoming new customers or earning that kind of loyalty.

Wow, what a gaming store! I remember I used to love how…read moretheir old location felt, but their new location feels like it should be the benchmark for gaming stores in CT. I LOVE their private gaming spaces and the ambiance of the place is always so neat. This is how an EPIC gaming store should be.

I'll start by saying that this space is genuinely good. It's clean and well kept, the employees are…read morepleasant, and the food is good and convenient. My friends and I go 2-4 times a month to play commander. There's a table pass system in which you spend $10 and get a voucher that lets you stay and play and can be exchanged for $10 off of a purchase. This is fair and we've never had a problem with this. We typically end up spending ~$20-$30 each when we come and play anyway (more when we buy sets). The problem is how this voucher is limited in its use. My friend and I wanted to split a pizza, but were told we couldn't use our vouchers together in one order. A whole pizza here is $24, which is already fairly high priced; but because we had to do separate orders for a half pizza each we ended up spending $32 total for a whole pizza. Quite frankly, it's exploitative and greedy. Until this policy changes, our group will be playing elsewhere for our weekly magic. UPDATE: The owner's response to this was to explain the entire business model and how if he let customers spend their $10 voucher however they wanted, he would have to charge double that for people to play there, and then force people to get a $20 voucher on top of that. Well Jared, I may not be able to understand the mental gymnastics it takes to justify extortion of your customers, but I can see greed when it appears. I will not be feeding this greedy toad and would not recommend anyone else does. (:

This place is really great and welcoming. Friendly people and fun to have the open play nights…read morewelcoming random people like myself and my nephew to try out new games. Thankful for the staff and designated game leaders to help teach in a no pressure environment.

Okay so ... it's nearly Christmas and I was in desperate need of a gift for my brother. He is a big…read morefan of the game Catan and unfortunately, this game is almost strictly available online. So close to the holiday... let's just say that's not going to work! (It's the 23rd of December!) I called this store and they confirmed they had Catan and various expansion packs in stock. The price is exactly what I was expecting to pay and then they had a 10% holiday discount. It's a Saturday and most stores are NOT answering their phones but this store answered on the 1st or 2nd ring!! They set aside two different games for me and confirmed they were open until 10pm! I swung by and the nicest person helped me to check out, signed me up for the rewards program, and explained their business model. You can rent and play games, purchase them, or bring your own! I hope to come back soon! Thank you! (Note they are open until 10pm and they had many tables inside for board gaming!!)

I'm sorry, but this is another hobby place where everyone acts like they don't give a crap if you…read morewalk in or not. Tried to shop there on a few occasions (I'm a big hobby spender, young lady/atypical hobbyist, don't look like it but I know my stuff, deep in it and need singles), and you step in and everyone has just more important things to do than help you. Feels rude and unwelcoming. Drove 30 mins with my partner looking for singles, and their whole case was covered in boxes of other cards so you could see nothing. Possibly some sort of tournament happening in the seating area but the store was open, we had money, we wanted to buy. I attempted to move them so I could see and hopefully buy, and after I moved the last of like 5 cases so I could see (we've been at the store for like 15 mins) what I'd assume is an employee approached me. "You are going to break the glass, so I'LL MOVE THEM FOR YOU." And he finally removes the last box (had no idea that me gently stacking cardboard boxes would potentially damage plexiglass, but whatever, no one helped us for like 15 mins. Like what?). So I peaced without purchasing any of the things I noticed I wanted after I could see their inventory. Super rude and unhelpful, seriously cost you my business. My partner bought a few packs of a set we were having trouble getting, not out of patronage, but feeling like it was a wasted trip if not. We won't be coming back. Awful taste in our mouths, be welcoming if you're a hobby shop, or at least pretend helping us is important to your business. Urging fellow hobbyists to hit up That's E or the one in Shrewsbury on Boston Turnpike over this crap. There's a reason they still have the in-demand sets...

Great hobbyist store for card collectors and Funko pop. Lots of tables for card tournaments and…read moregames - saw people playing Pokemon and other card games. Great addition to the mall. Decent selection of MTG cards; unfortunately only those that are playable in tournaments. Would be a classic to see some alphas.

Great gaming store. Friendly staff... willing to help and explain. Good games to choose from…read more Come in and take a look... maybe play a game you never played before!.... the owner is very nice and we come all the way from Glens Falls NY to play here!

Thank you. Thankyouthankyouthankyouthankyou. So happy that this place exists. A welcome refuge with…read moregreat people.

Absolute garbage store with over priced cards and rude staff. Rudeness seems to stem from the owner…read morewho goes out of his way to insult customers. Do not support this business at all as they are way more friendlier and cheaper shops in the area

very decent selection, a little bit pricey at times but only ever a little bit above market rate…read more(gotta make a profit somehow, and having a place like this open locally is absolutely lovely), but the library they have for games is great and all the employees are quite helpful :)