Title: Horrible Customer Service - Rude, Disrespectful, and Misleading…read more I had an absolutely terrible experience at this store, and I would not recommend it to anyone. First of all, when I walked in, I wasn't greeted at all. The employee was busy on her phone, which felt very unprofessional. To make matters worse, she implied that I was being deceptive about whether or not the toy had been opened, even though I had the receipt and there was no damage or visible signs of wear on the toy. She made me feel like I was lying about the condition of the item, which was completely uncalled for. The stores return policy states that the item must be in "original packaging and re-sellable condition within 30 days of purchase". Although, the toy met those conditions and I had the receipt , she still refused the return suggesting that it was not in re-sellable condition. She also accused me, more than once, of buying the item at a different store (even though the receipt had that store and location on it) I was absolutely flabbergasted by how I was treated. The way the clerk spoke to me was beyond disrespectful and unprofessional. It's a shame because it is a nice establishment, but after this experience, I will never be going back. Stay away unless you want to deal with rude employees and a poor management!

This store is amazing and I feel so grateful to have it right down the street in my town. My…read moredaughter wanted to get her friend a gift that I was having trouble finding online. I sent the store a message on Facebook very early in the morning - and to my surprise I got a message back within minutes, telling me they had the item and that they would put it aside for me until I could get there later in the week. That customer service is unheard of at other stores. I've communicated with this store for specific items that I was looking for and when COVID restrictions were in place, they delivered items to my house! This store really goes above and beyond for customer service. The free gift wrap, birthday boxes, and always having the latest in greatest in toys and educational items in a welcoming store, make this store a real gem!

More than just a bookstore that's for sure! Boos, games, kids toys, gifts, and so much more! I've…read morebeen here a few times and I'm always happily surprised to find something for an upcoming birthday or event I need a gift for. Staff is helpful but nothing over the top. If I'm in the area I love stopping by.

I've been fascinated with this great bookstore since it also had a Worcester location in the…read more1990s-early 2000s. Great mix of national selections with a special focus on local. They support local authors and even from time to time musicians. I have performed here a couple of times and the staff couldn't have been more helpful and professional. Their great event room is a multi-purpose section of the store with a seating capacity of maybe 45-50, give or take. Keep your eyes open for events here! Also has a great selection of gifts. :) The food at the cafe was delicious too!

This place is amazing!!! The owner Dan is the best and so great with my boys and patient as they…read moretake forever to pick out sets or mini-figures and pepper him with questions. He clearly has a passion for what he does. The store itself is awesome - bins of Legos to play with, a section to put together your own mini figure, tons of Lego set options, and a lot of prebuilt Lego sets my sons ohh and ahh over. We love supporting this incredible local business and highly recommend you check it out! Now I just have to deal with my sons asking every single day to go but it is helping to get them to get their chores done :)

Amazing place. I love having an independently owned, imaginative small business nearby. Very one of…read morea kind. Kids can zen out building with Legos (thousands of mixed bricks to dig through), and even take home what they've built if you pay a very reasonable price.

Great selection, well light and nicely organized. The staff was informative and helpful as I was…read morelooking for a gift and am clueless as to graphic novels/comics. A great local shop.

Great comicbook store Jake and CHris are friendly and knowledgeable my son and have found our new…read moreLCS great service ,great selection and prices to fit any budget you are so appreciated and my son and I thank the Hall 5 out of 5 do yourself a favor and drop in there.

Come on man Avoid…read moreon Black Friday on any year it's not worth it at all, not so much to say to the point where I'm just typing to fill the character limit

I bought two beautiful side bags. Excellent prices! I've seen this style online for a very…read moreexpensive price so I'm feeling great right now! There were plenty of workers on the floor in case I needed help which I did. I was in the shoe section and there was a pair of shoes that had one of two different sizes. Unfortunately, they couldn't find a pair with the right size. So I only scored on the bags.

I placed an order on October 23. They took my money (PayPal) and sent me a receipt. Then complete…read moresilence. I emailed them three times to check on my order. I tried calling their customer service number, but their phone number "is not set up to take calls." Not a good way to do business. I'm incredibly disappointed.

Incredible collectibles for all sports. I am an avid Steelers fan living in patriots country and I…read moream loving my collection to include field etc!!!!! Loveeeeeeeeee my Red Sox and Bruins also and the players, rinks, and accessories are just the best!!!! I know what all my sports lovers are getting this year for Christmas! Thank you Oyo!!!!!

I made a review for this place about a week ago and we actually came here on Black Friday be it at…read morenormal human hours then at 5 am this place is as amazing as other targets are Thanks a ton -Black Friday normal human hours 9 am est November 29th 2024

As with all other stores of target , this one was also very well organized and clean . Always love…read moreto check this store for any offers and discounted prices . They had so many good deals for dress/ shoes etc . There is a Starbucks inside . shopping and coffee helps overall ... not Many store associates Around to help. Billing is a little slow , because all the counters were closed and they only had auto-checkout machines.. prices are a little high as compared to other stores , but they do price match if u show them competitive prices . Lots and lots of parking outside ... Overall a good experience

Though for the most part Walmart is pretty good in terms of selection, ease of ordering and price…read morebut whenever there's a delivery issue, regardless of direct from Otis Street or shipped, there is no way to remedy it. I ordered a case of 24 cans of cat food. The walmart box was on time but the cans were loose, dented and damaged and 3 cans shy of the 24. Cans salvageable but Walmart chat advised I contact manufacturer for the missing 3 cans. The manufacturer for a Walmart undercount? Not helpful, we're out 3 cans and no option because it's only 3 bucks? Probably because Walmart has it set up for exactly that. So far, smaller grocery stores are flawless on order, delivery and customer relations. The Walmart system is against the customer.

My most recent delivery included expired milk. I requested a refund. Walmart asked me to return…read morethe product in order to process the refund. I explained that I use their delivery service because my mobility is limited. If they want the product returned, they need to pick it up. They declined. I got an email from loss prevention asking that I return the item to get the refund and suggested i use "the link below" if I needed more help. There was no "link below." This morning I spoke to a real person. She said she'd check the matter. Walmart will not refund the $4 for the milk, and expects me to spend money on an Uber to return the product to the store. They did, however, offer to waive the $6.99 delivery fee for an order under $35. ​

Wow, just wow. What amazing customer service. Not only was Mandy super knowledgeable when it came…read moreto all of my MTG questions, she was also an absolute joy. She had a lot of customers, but she took the time to greet everyone and and had the cutest interaction with a young kid super excited to buy some cards. You can tell Mandy loves what she does and her positivity is infectious. The store has an amazing selection and I will definitely be back. Couldn't recommend this store more for all of your table top gaming needs or even just a friendly chat.

Super helpful and friendly to those of us who are trying to figure out the staggering world of…read morePokémon cards for our kids. Highly recommended!