Some things to help you out inside the store:…read more
Storefront: A sizable kids section in far right corner from the entrance. Books, games, puzzles, toys. Lego table close by, containing loose Legos for purchase by the ounce.
A digital catalog is available to employees, but due to the "thrift store" nature of the store - lots of items coming and going quickly - it is not always reliable, but it is often a helpful tool.
Most items have a "used item" sticker - large and white with an orange strip on top. Some items have tiny white stickers instead - these are "new items" and they are more expensive. If you can't find a sticker, it has probably fallen off and staff can price-check it at the registers.
Most new releases do not come in the day of release. If they get them in at all, it will be afterward unless someone is really quick with read/trade-in, which happens. But usually not the place to look for a book that came out yesterday.
My favorite things to buy here are used hardcover books, Funko Pops, and used video games. Great deals on games for older consoles, most Xbox 360/PS3 titles are $5-10.
Bathrooms: In the far left corner from the entrance, hug the left-hand wall until you get there. Two gender-neutral, single-toilet rooms. Both rooms have baby changing tables.
Returns: If you had your receipt and you're getting your return put back on your card, it'll take 2-3 days for it to be spendable in your bank account.
Buyback: A drivers license/govt ID with address is needed to sell to the store. You must be over 18 or with a parent/guardian with an ID to sell your items. The store follows federal pawn shop laws. The license is used to create a profile for you which keeps track of your store credit. Store credit never expires and is usable nationwide.
Payout options include cash, store credit, or you can decline the offer and get your items back. Store credit offer is usually around double the cash offer.
Buyback is percentage-based from what the store will price the item at. Item pricing is mostly done by a computer program - extra research is done on items like Funko Pops, comic books, certain books, etc. using the internet. The best payout percentages right now seem to be on vinyl records (vinyl need to have inner sleeve or they will be returned) and Pokémon cards. (Loose Pokémon and Magic the Gathering cards are bought in bulk, but they are not always purchasing cards, so call ahead)
An example estimate from buyback: Five hardcovers and six paperbacks will get you around $7 cash, $15 store credit.
Items that are generally not accepted: Spiral-bound books, VHS tapes, cassette tapes, dictionaries/excessively large books, Harlequin/Silhouette romances, textbooks, magazines, PC games. Outdated health/diet/cookbooks (10 years). Outdated yearly sport video games (5 years). Most often, these items will be returned to you. Most of these rules are because these items don't sell/take up too much space in the store.
If you have any personal information stamped/stickered/written inside your DVD cases and book covers, they will not be removed by staff before the item is made available for purchase to the public, so if that matters to you, take care of it beforehand.
Checking Out: You will be asked about the magazine program. A free trial for two months of some big-name magazines. But with any free trial, you have to remember to cancel it before you're charged. I cancelled my trial online the day I signed up. Got my free two months, no problem. If you're not a magazine person, "no thank you".
The Buyback desk has closed early before for various reasons, (though not often) so if you're traveling from far away to do a buyback order, it might be a good idea to call the store just to make sure.
There is usually a 10% off coupon available through the text-to-mobile program, although I think you can only get it once. Text FTCOLLINS to 52219 and reply "yes" to the message to get sent a link. Tapping on the link will pull up a barcode to be scanned at the register. Cell service is iffy on this side of the shopping plaza, so maybe grab a screenshot of the barcode before you go.
