Review for CeX Arndale Manchester - A Wasted 24 Hours and a Damaged Device…read more I regret to say that my recent experience with CeX Arndale Manchester was not only deeply disappointing but also a telling symbol of why this company may not exist in the next 20 years. I handed in a pristine device, expecting a straightforward evaluation, only to have 24 hours of my time wasted, only to be told that my phone was "not sellable." More disturbingly, the device was returned to me with two fresh marks/scratches that were not there before. The damage was done, quite visibly, and the person who returned it to me a female staff member seemed unaware or indifferent to the fact that the device had clearly been mishandled during their assessment process. This kind of carelessness is not just unacceptableit i s corrosive to any customer-facing business. The irony here is tragic: the very company that prides itself on being a marketplace for used electronics seems to be accelerating its own obsolescence by treating both customers and their devices with such disregard. If this is how CeX treats the people it relies on to sustain its inventory, it's no wonder many consumers are moving toward decentralized tech trade-ins and platforms that operate with transparency, speed, and respect. In an age of intelligent automation, blockchain-based transactions, and next-gen peer-to-peer resale models, CeX's archaic and inconsistent service model epitomized by the careless behaviour I witnessed today is writing its own demise. It's no longer just about product margins; it's about trust, precision, and a future-ready approach. On all of these, CeX failed. This experience has left me unhappy and disillusioned, and unless there's a radical shift in professionalism and process, this may well be my last dealing with CeX.

I'm not the biggest fan of CeX, however, this store is okay, it is quite a large store, located…read moreinside the Manchester Arndale, close to TKMaxx and the new Halle Place Dining Quarter. CeX is a second-hand goods chain, of course, that means the products you are buying are used, I do find most of their prices to be a little expensive, especially on newer releases, CeX defends this by saying "They are trying to combine getting the best possible trade-in price and the best possible sales price", but I just think the trade-in price is often too low, and the sale price is often too high, on some newer releases in games/phones, the price can often be the same OR more expensive to buy the game from here, compared to a new version from a different retailer within the shopping entre or Amazon. Although the queuing system could be dealt with better and seems to be a little messy at times, the staff seem friendly enough. They do have some cheap hidden gems here of older games and DVD's which is pretty handy, which is probably the only reason I use this store for now. 3*

Stopped here recently while on Vacation in Derby. I grew up here but have lived in the USA for…read morealmost 20 years and as such jumped at the chance to check out some retro goodness. I could have spent an hour in here. There were items I haven't seen since my teens and even though I don't currently own a ZX Spectrum I still bought a couple of games to display. Really nice owner and enjoyed chatting with her. Glad to see they've found a suitable new home and I encourage anyone over the age of 40 to spend some of your hard earned cash in here

Amazing stall , loads of games & consoles for everything I ever owned - snes , nes , Atari , Sega ,…read moreNeo Geo. Lots of boxed stuff too. Great place.

Graigner Games Cheetham Hill is in the Cheetham Hill shopping centre, opposite the Costa Coffee and…read morevery close to the Tesco store. This is a smaller store but still has a good selection of games on various consoles. I had 2 visits to this store, one through choice and one, which I was near enough forced to make, This review makes more sense if you read my one for the Oldham branch as well otherwise the events may be abit confusing. I went into the store and I bought the New Call of Duty game for £30, it was 5 pounds cheaper on the website but I got quite a lame excuse regarding that, that is a reduction for waiting times, I do feel that if they can do £25 online, they should be able to do in the shop as well. I ordered the game in new condition, so after making nearly a 10 mile round trip, I expected everything to be okay but when I got home, I noticed the game was open. I rang the store right away and they explained that they have to do that for display purposes but they would offer me a full refund, or a unopened replacement if one came in on the following days' delivery. As I was going to Oldham anyway, I tried to get the refund in the Oldham store and to put it short, they were very rude and said it wasn't part of the returns policy even though I phoned them and they did offer to give me a refund. This meant I had to go all the way back to Cheetham Hill, and somehow I had to fit this in on my already packed schedule. When I went back, without a fuss they gave me a full cash refund, I would of thought they would of gave me 5 pounds cash and the rest on my card, like I paid but this was easier, as they didn't have the unopened game come in with their delivery. I do feel this store done well to rectify the problem, but I am still furious they never told me in the beginning to save another 10 mile round trip, they just put the game in my bag without giving me chance to check it first but anyway it isn't my job to check it, they should of informed me. Due to this incidient, I can only give 2 stars, scoring 1 higher than the Oldham branch because this store rectified the problem "that wasn't in their return policy"

Stop by this small yet packed video game store that is filled with all kinds of consoles,…read morecontrollers, games, and even merch. Nintendo 64 was our first gaming console, so it was quite nostalgic to see everything from our childhood.

Really great shop and fantastic service. Just bought a used Xbox One S at a brilliant…read moreprice...lovely and clean and even came with a controller. Will definitely come here again and would be happy to recommend to family and friends. Apparently they buy too which is useful to bear in mind.

friendly shop owner who gave me a discount on my comics :) there's a large selection of retro games…read moreand consoles especially xbox 360 and ps2/3. there's also a few funko sans other merch, and recently they have started selling lots and lots of warhammer. they also sell trading cards like pokemon and yugi oh

I wish this shop had opened five or ten years ago when I was still interested in video games but…read morenevermind, with the demise of Game'z this shop has every chance of success and hopefully will be here for years to come so even if I've missed out then my kids won't! It's not as big as their store in Rhyl so it doesn't have the same range and choice but it's a good place for a browse nonetheless.

I was out shopping with my Grandma and a man (presumably staff) runs in shouting "****ing meat…read moreeaters ,you're all going to hell" He then goes over to the other staff and keeps shouting and swearing. Was not impressed. The other staff didn't seem to do anything to stop him. Decided against buying a PS4 game and left the shop. Not what I expect from that shop.

this store has video game for the ps2, ps3 dsi, ds, pc, psp, blueray dvds, and game console…read moreperipherals. the staff are very helpful and the it has a good and large selection of stock.

From the owner: Visit your local GAME Store in York and find awesome gaming deals now.read more

Amazing place that accepts you for being you. *Warning* @ Social Refuge where they treat you…read moredifferently if your not like them. I visited this coffee shop recently and left feeling pretty uncomfortable with how I was treated. From the moment I ordered, the staff came across as dismissive and noticeably colder toward me compared to other customers around me. There were a few interactions that felt unnecessarily sharp, and it gave the impression that I wasn't particularly welcome there. I want to be fair, but as a straight customer, the difference in tone and attitude didn't go unnoticed. Whether intentional or not, it made the experience feel exclusionary rather than inclusive. It's a shame because the space itself has a lot of personality, but the service made it hard to enjoy. I'd hope they work on creating a more welcoming environment for everyone.

I get the irony by starting with the quote "don't judge a book by its cover" but tbh this is…read moreexactly what I've been doing every time I've walked past this place in the past few months... Whether it was because the area of town is a bit random, the building a bit unattractive and me thinking it was more of a bookshop - something just seemed to be putting me off. But today in my meeting with Matt F we decided to give it a go and what a great decision it was! First off this place is huge and a labyrinth once inside - one half hipster bookshop, the other half cool cafe with a real nod to health (check out the menu on my pics). A really lovely environment with working fountain and a variety of places to sit. The food was excellent too - my breakfast pancakes were probably the best I've had in Manchester so far which is saying something. Quick note that they don't do sides - at one stage I thought I was going to turn into Jack Nicholson in '5 Easy Pieces' https://www.youtube.com/watch?v=6wtfNE4z6a8 but thankfully the guy sorted us out with a side of toast after I asked nicely...repeatedly... Very friendly staff, great venue. I'll be back soon to work/eat/drink coffee/read a book - or all at the same time!