Having been a GAME customer for a while I had become disillusioned with the lack of customer service in this store over the past year. However my most recent visit was quite different, I was served by the new manager who was quite honestly brilliant. She really understood what it was I wanted to buy for my son even though I couldn't remember the name of the game he had asked for!
She also mentioned the special trade-in offer of 20% extra value, which gave me an extra £8 to spend and then saved me an extra £5 on the pre-owned version which was like new. I had stayed away from pre-owned in the past due to scratched discs, but she assured me that she was being stricter on pre-owned and damaged discs since transferring to the store.
Whilst in the store, she mentioned some new games which are coming out soon which she thought my son may like and explained I would get double reward card points for pre-ordering saving me even more money! I'll also receive a text to let me know when it arrives in store, so I won't be going in trying to remember what game my son asked for again!
A big thankyou to Nikki for all her help & to Jimmy? who served me at the till. I will most certainly be shopping there again. read more