Review for CeX Arndale Manchester - A Wasted 24 Hours and a Damaged Device…read more I regret to say that my recent experience with CeX Arndale Manchester was not only deeply disappointing but also a telling symbol of why this company may not exist in the next 20 years. I handed in a pristine device, expecting a straightforward evaluation, only to have 24 hours of my time wasted, only to be told that my phone was "not sellable." More disturbingly, the device was returned to me with two fresh marks/scratches that were not there before. The damage was done, quite visibly, and the person who returned it to me a female staff member seemed unaware or indifferent to the fact that the device had clearly been mishandled during their assessment process. This kind of carelessness is not just unacceptableit i s corrosive to any customer-facing business. The irony here is tragic: the very company that prides itself on being a marketplace for used electronics seems to be accelerating its own obsolescence by treating both customers and their devices with such disregard. If this is how CeX treats the people it relies on to sustain its inventory, it's no wonder many consumers are moving toward decentralized tech trade-ins and platforms that operate with transparency, speed, and respect. In an age of intelligent automation, blockchain-based transactions, and next-gen peer-to-peer resale models, CeX's archaic and inconsistent service model epitomized by the careless behaviour I witnessed today is writing its own demise. It's no longer just about product margins; it's about trust, precision, and a future-ready approach. On all of these, CeX failed. This experience has left me unhappy and disillusioned, and unless there's a radical shift in professionalism and process, this may well be my last dealing with CeX.

No phone line to speak of and the whole company continuously selling broken or counterfeit goods…read more Breech of UK consumer laws and consumers rights in that there are no advertised direcr communication methods and All std rate company phone lines now direct you to their website form which you will not receive a reply from in a reasonable time espaicially if you require a return/refund. It also says use social media handles for "urgent enquiries". This is a shambles and the social media handles are inactive and also rely on you being 14 and having access to these trash sites. Sold ps1 time crisis in such bad condition it wouldn't boot, sold a dualshock 3 and what came was decidedly not a dualshock. Had to spend bus fare and leave early turning up unannounced to get it sorted, costing me time and money when I tried for hours to sort it remotely, like you know, the way I purchased! There is another number to ring and that is actually a premium rate number, bet they have that active though further breeching UK law. Reported to trading standards this morning.

Stopped here recently while on Vacation in Derby. I grew up here but have lived in the USA for…read morealmost 20 years and as such jumped at the chance to check out some retro goodness. I could have spent an hour in here. There were items I haven't seen since my teens and even though I don't currently own a ZX Spectrum I still bought a couple of games to display. Really nice owner and enjoyed chatting with her. Glad to see they've found a suitable new home and I encourage anyone over the age of 40 to spend some of your hard earned cash in here

Amazing stall , loads of games & consoles for everything I ever owned - snes , nes , Atari , Sega ,…read moreNeo Geo. Lots of boxed stuff too. Great place.

This branch of GAME is one of 2 in the Arndale, this is by far the biggest game in the Arndale, the…read moreother is just like a box. This is the store near Thorntons and WHSMITH. This is a bright store compared to other Game's, normally Gamestation's are dark and Game stores are bright and hence since the merger that hasn't change, especially with the Manchester Arndale's two branches. I came in here today, to ask the difference between the Day Zero and Standard edition of the new Call of Duty - After being given the Day Zero edition in the other game store, he explained the differences quite well, as I am not up with all the games in that catergary, he could of explained it better but I relativley understood even though his explination was more towards tbe stores target market of hard core gamers. Before going into administration, Game prices were really high priced, but now the prices have came down, they is some really good deals like they had for Black Friday and some, all year round but still some products are far too high compared to sites like Amazon. This store has a better selection than the other GAME store in the Arndale but this is probably because it is at least 3 times as big as it and the layout of games does seem easier to see. Despite being better than the other Game in the Arndale, as I have not purchased from this store in quite a long time, I can only match my rating for the other GAME store because I have not had a proper look at all their products and prices in this store, selection and bought a product in quite a while, It would be unfair to judge this store now on a experience of 1, 2 even 3 years ago so I can only judge based on my experience dealing with a member of staff and having a quick look round today.

pos and shelves are always of a high standard here and probably one of the best tech cabinets I…read moreknow of in most game stores..the staff here work hard to keep this place in good organised condition and it shows. They are always here to help and offer great advice to even experienced gamers who think they don't need it haha like myself.. Of course expect long queues if there is a new game release and especially around Xmas..but there's always the console area to help pass the time..that's if they haven't been nicked... Overall if you are not experienced in gaming and need to buy presents for those special occasions..come here..Oh and if you sell your phone here they will match CEX ..saves waiting in the CEX queue!

Stop by this small yet packed video game store that is filled with all kinds of consoles,…read morecontrollers, games, and even merch. Nintendo 64 was our first gaming console, so it was quite nostalgic to see everything from our childhood.

Graigner Games Cheetham Hill is in the Cheetham Hill shopping centre, opposite the Costa Coffee and…read morevery close to the Tesco store. This is a smaller store but still has a good selection of games on various consoles. I had 2 visits to this store, one through choice and one, which I was near enough forced to make, This review makes more sense if you read my one for the Oldham branch as well otherwise the events may be abit confusing. I went into the store and I bought the New Call of Duty game for £30, it was 5 pounds cheaper on the website but I got quite a lame excuse regarding that, that is a reduction for waiting times, I do feel that if they can do £25 online, they should be able to do in the shop as well. I ordered the game in new condition, so after making nearly a 10 mile round trip, I expected everything to be okay but when I got home, I noticed the game was open. I rang the store right away and they explained that they have to do that for display purposes but they would offer me a full refund, or a unopened replacement if one came in on the following days' delivery. As I was going to Oldham anyway, I tried to get the refund in the Oldham store and to put it short, they were very rude and said it wasn't part of the returns policy even though I phoned them and they did offer to give me a refund. This meant I had to go all the way back to Cheetham Hill, and somehow I had to fit this in on my already packed schedule. When I went back, without a fuss they gave me a full cash refund, I would of thought they would of gave me 5 pounds cash and the rest on my card, like I paid but this was easier, as they didn't have the unopened game come in with their delivery. I do feel this store done well to rectify the problem, but I am still furious they never told me in the beginning to save another 10 mile round trip, they just put the game in my bag without giving me chance to check it first but anyway it isn't my job to check it, they should of informed me. Due to this incidient, I can only give 2 stars, scoring 1 higher than the Oldham branch because this store rectified the problem "that wasn't in their return policy"

Really great shop and fantastic service. Just bought a used Xbox One S at a brilliant…read moreprice...lovely and clean and even came with a controller. Will definitely come here again and would be happy to recommend to family and friends. Apparently they buy too which is useful to bear in mind.

friendly shop owner who gave me a discount on my comics :) there's a large selection of retro games…read moreand consoles especially xbox 360 and ps2/3. there's also a few funko sans other merch, and recently they have started selling lots and lots of warhammer. they also sell trading cards like pokemon and yugi oh

I wish this shop had opened five or ten years ago when I was still interested in video games but…read morenevermind, with the demise of Game'z this shop has every chance of success and hopefully will be here for years to come so even if I've missed out then my kids won't! It's not as big as their store in Rhyl so it doesn't have the same range and choice but it's a good place for a browse nonetheless.

this store has video game for the ps2, ps3 dsi, ds, pc, psp, blueray dvds, and game console…read moreperipherals. the staff are very helpful and the it has a good and large selection of stock.

From the owner: Visit your local GAME Store in York and find awesome gaming deals now.read more

I was out shopping with my Grandma and a man (presumably staff) runs in shouting "****ing meat…read moreeaters ,you're all going to hell" He then goes over to the other staff and keeps shouting and swearing. Was not impressed. The other staff didn't seem to do anything to stop him. Decided against buying a PS4 game and left the shop. Not what I expect from that shop.