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    CeX

    1.0 (1 review)
    Closed 10:30 am - 4:30 pm

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    7 years ago

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    Grainger Games - The store

    Grainger Games

    (1 review)

    Graigner Games Cheetham Hill is in the Cheetham Hill shopping centre, opposite the Costa Coffee and…read morevery close to the Tesco store. This is a smaller store but still has a good selection of games on various consoles. I had 2 visits to this store, one through choice and one, which I was near enough forced to make, This review makes more sense if you read my one for the Oldham branch as well otherwise the events may be abit confusing. I went into the store and I bought the New Call of Duty game for £30, it was 5 pounds cheaper on the website but I got quite a lame excuse regarding that, that is a reduction for waiting times, I do feel that if they can do £25 online, they should be able to do in the shop as well. I ordered the game in new condition, so after making nearly a 10 mile round trip, I expected everything to be okay but when I got home, I noticed the game was open. I rang the store right away and they explained that they have to do that for display purposes but they would offer me a full refund, or a unopened replacement if one came in on the following days' delivery. As I was going to Oldham anyway, I tried to get the refund in the Oldham store and to put it short, they were very rude and said it wasn't part of the returns policy even though I phoned them and they did offer to give me a refund. This meant I had to go all the way back to Cheetham Hill, and somehow I had to fit this in on my already packed schedule. When I went back, without a fuss they gave me a full cash refund, I would of thought they would of gave me 5 pounds cash and the rest on my card, like I paid but this was easier, as they didn't have the unopened game come in with their delivery. I do feel this store done well to rectify the problem, but I am still furious they never told me in the beginning to save another 10 mile round trip, they just put the game in my bag without giving me chance to check it first but anyway it isn't my job to check it, they should of informed me. Due to this incidient, I can only give 2 stars, scoring 1 higher than the Oldham branch because this store rectified the problem "that wasn't in their return policy"

    That's Entertainment

    That's Entertainment

    (1 review)

    Oldham

    That's Entertainment is a small chain of video game/dvd/cd stores, owned by Music Magpie with 29…read morestores across the UK. With my "regular" store on Market Street in Manchester City center closing I decided to visit this slightly smaller branch in Oldham, which as I recall is my first time visiting the That's Entertainment franchise outside the now closed Manchester branch, This store is quite new to Oldham and it does look nice to brighten up the Spindells Mall but sadly it seems to not do anything more than that, as inside it is like a dumping ground in a way especially for the decor. The cases and stands used to hold the CD's, seems to be cracking and falling apart and it was hard to get your game out etc because of the layout of the shelves, which was quite frustrating. It was quite hard to find games such as for the Xbox too due to the layout of the store really not being very good to be able to find your way around, without having to look at everything else first, a staff member pointed me in the right direction, they didn't seem too welcoming or friendly and eager to do more to help. This store in a way can seem to be forgotten, being tucked away into that corner of the mall and sadly it doesn't seem to be doing anything to block that from happening, when I visited the store it just seemed like they didn't care, which was a shame. This store is dwarfed by the selection and customers in CeX nearby especially for used gaming, so sadly I don' feel this branch has done enough to stand out or even be worth a second visit for me too meaning I sadly feel it deserves a single one star.

    CeX - electronics - Updated May 2026

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