There are 32 lanes in this facility. The opening hours vary from week to week and there are a lot…read moreof leagues here at varying times. On some days almost all lanes are occupied by a League and the remaining two lanes are reserved all day. The usual pattern of "Slop Shop" (not bad food but definitely not 5-star), arcade, bar and Pro Shop exist here. The food is edible, nothing really special (some of the seasonal flavored drinks are a hit, though. The current Caramel Apple Lemonade is amazing).
The Pro Shop has good staff, easy to ask for and purchase whatever you are looking for in relation to bowling. When you have a ball custom drilled, they will ask up front if you want to throw with a hook or a straight ball. They will give you some guides to making it easier to bowl with better scores. They typically don't try to upsell you anything you aren't looking for. If your ball is damaged at this facility while bowling, you can take it to the front desk, tell them which lane you are on and the Pro Shop will try to repair your ball (depending on ball type) at no charge to you.
The Bar appears to have a decent variety of alcoholic drinks to choose from. Not being much of a social drinker, I rarely check out the menu, so can't provide a fair assessment of it. From the "Slop Shop," when you order food, they will ask which lane you are on and if you are a League bowler, they will give you a 10% discount on the price. When the food is ready, they will deliver it to your table. Fountain drinks have free refills.
On a frequent basis, when using the Men's restroom I have noticed fruit flies around the urinals and the floor is in constant need of being cleaned. Watch your step, as the floor is wet most of the time.
The Arcade here is fairly small, a limited selection of games to choose from, especially if you don't want to play for tickets. Because this business is packed to the gills often, the Arcade is needed as an Escape route when there are too many people in the center lanes just hovering around everything.
There are 3 entrances to this Bowling Alley. One double door by Lane 1 and the Pro Shop, two double doors in the middle and a third by Lane 32, which is more often than not locked. While there is no Smoking allowed in the bowling alley itself, there are people hovering by the doors for a quick smoke, which is technically not legal but no enforcement is there. (State law is no smoking within 20 feet of doorway entrance)
The last mention I want to make is some of the lanes have frequent errors: balls get stuck, when pins are placed, some will drop frequently, forcing you to do a complete reset, if the touch panel is working at the lane. If it isn't, you have to signal the front desk to reset the lane...again and again. If you throw too many gutter balls, your ball will get dinged up pretty badly. There is a decent amount of oil placed on the House lanes and they make sure to re-oil the lanes an hour before a League is supposed to start.
Sometimes the staff seem to be overworked and frustrated but they do their best to address issues as they happen. They try to take care of the facility as best as they can. But when 30 out of 32 lanes are locked out because another League is using them, it can frustrate people who want to go there to either practice or have fun without a whole lot of other people around them.
Another thing that is not heavily enforced is making sure people are using actual bowling shoes instead of street shoes. Have seen people bowling with Crocs, overly inflated rubber shoes and even the current fad of barefoot shoes. As far as "Bowler's Etiquette," it just simply does not exist. While it is customary to allow neighboring aisles times to bowl without distraction, some people just grab a ball, race up to the foul line and throw it, not caring about anyone else. Not to mention the number of unsupervised kids that are running around other lanes, screaming at the top of their lungs.
