Wide selection of books, games, puzzles, stationery, gifts they even have toys and records! There…read moreis a coffee shop inside. All the staff are friendly and helpful and there was no wait in line when I went in. Lots to look at even if you aren't buying. Plenty of parking in front and on the side. This store has two entrances to get in.

Awesome place ! Always love walking into a B&N I usually will spend like 2 -3 hrs browsing around !read more

This place has it all. There is so much music to be consumed at Piranha Records, including records,…read morebut also a ton of random music-related tchotchkes. One of the best selling points and features of Piranha is that for every $20 spent, you get a $1 wooden coin back, so you get a 20:1 ratio of money back on all purchases. It may not mean much, but after stockpiling 15 wooden coins and blowing them on a record, the feeling is unbeaten. The staff is humorous and great. After Record Store Day last year, I pulled up after failing to grab a copy of the Blue Notes Alts n Ins record, and the owner gave me props for grabbing it because he personally thought it was one of the coolest releases in the collection. He asked if I had come there just to buy it or stumbled upon it. I told him I was seeking it out, and I got the nod of approval. Best day of my life. I do not think this record store has much of a purpose to visit if you are deep in Austin, since independent stores in Austin have pretty similar stock, but living in Hutto and for the people in Round Rock and Georgetown, this is a great spot and a place I love to support. RIYL: Really Rockin' Records in Round Rock

First time here and definitely plan to come back. It was a large selection and they exactly had…read morewhat I was looking for. The staff was very helpful too.

I liked this store but I am giving it a one star due to the lie they are offering their customers!!…read more "free rewards program" they actually save your card info & charge you a monthly fee!!! WTF that is FRAUD!!

Love this store!! It's in the Lakeline Mall. The store is clean and well stocked with lots of…read moreunique merchandise, including albums! The prices are quite reasonable, a good bargain! The customer service was good. I wasn't badgered or pressured to buy. All my questions were answered with ease. I bought a "The Cars" debut album on blue vinyl!! What an incredible find!! So excited!! They also had a record player, but I already have a beloved player at home. I'll, most certainly, visit this store every time I visit this mall! I highly recommend you check it out!

Buyer beware!!! My 15 year old bought a bag ($37.88) that…read morewas in a glass case that she was unable to see the size of the strap. With the bag on and the strap completely stretched out it barely hit her hip. We walked right back into the store to return it. They do not do returns and there are absolutely zero signs stating this. The person working today was glued to her phone so didn't hear when we originally asked for help. I told her that it's sketchy not to have signs posted stating that they don't do refunds. She said that she just works there. I then ask for a number to someone that can assist in getting signs posted. She doesn't have a number. Convenient. I then say if you have an issue with your paycheck who do you call. She stated my boss. I said perfect I'll call that number. She stated she would not give me her bosses number. I said ok then you can message them and tell them you have a disgruntled customer and have them call the store. She flat out refused to help. I had to call an entirely different store to try and get changes made. It's fishy not to have signs posted about no refunds. We have been into this store MANY times and have bought many things here. The staff we have seen there in the past has never told us of this policy. Never again!

Let me first start by saying the chick that was working today. Could you be any more rude? Not only…read moredid we walk in and your store was completely dead, looks like you were as well. You didn't say hi nor welcome not even a f*ck you, well thats ok I guess. Im a glutton for punishment, As me and my associates mingled and browsed in your store you did nothing hell I wasn't sure you were even a real person. Anyway This place is actually really nice once you get past the trash customer service. Awesome retro games, dvds, plushes and other cool stuff. Decent prices, fantastic layout. Anyways, thank god the petite chick showed up to work and helped us with our purchase just wish the other chick would wake up.

Foremost, this is a zero rating review. Yelp does not allow reviews without a star. If anything…read morethat star should go to Stephanie associate ID:436960. My wife and I decided to stop by on April 28, 2016 at 8:18pm with the goal of purchasing a couple games like any other day. We rarely go to the same gamestop or video game store given that we travel quite a bit, either in the states or overseas so we weren't prepared for representative Mark. We had the great displeasure of stopping by last night at this location and encountering an immature narcissistic representative named Mark with abysmal customer service and not a single fiber of professionalism. We were unpleasantly taken back when he bluntly and randomly insulted, ignore and laughed at us when we inquired about any game. Somehow, he blame porn usage on our PS4 console for the long download time-frames of new game installs not knowing that our console is new. We have never met previously, our console is factory new, in a box and not even configured given we use PS3 for our travels. I tried to understand his assumption by asking how he came to such speculation which in return he stated, "what don't you understand English? Do I need to speak in Spanish to you? ". I have never encountered such racial profiling and discrimination. Period. I speak three languages, English been my native language. My wife is Irish, clearly it was not a language barrier. A representative named Stephanie witness everything as it unfold and tried to defuse Mark by ignoring his statements and requesting us to check out on her side of the counter to distance Mark from us. We politely informed Mark the way he carries himself is not professional and he should not talk to any customer that way. Which he awkwardly laugh off not understanding the severity of the issue. Rep. Stephanie did a great job and tried to mend our visit. She was courteous, listened and professional. We will be submitting this to www.TellGameStop.com and would like to request to meet with the store manager for a firm dual party understanding of the events that transpired. Witness and recordings of clear violation of U.S. Code Title 42, Chapter 21 -- Civil Rights. Feedback ID:35689222-32533576.

This is the best gamestop in town...friendly employees always treats me like one of the family…read moreanswers all my questions,let's me know what the sales are I will most definitely do all my business there

Lovely owner. Excellent prices. Books were 1/2 the cover price. $3 CDs. $0.75 cassette tapes. I…read moreenjoy digging through stacks of used media, so this was my kind of place. Very under-the-radar store. Be prepared to spend a little time to explore.

Huge selection but very disorganized. Books everywhere. Super nice lady that runs the store and…read moreshe guided us. Would be a great store if it was larger. Great prices on reused books. Hope they can find a bigger spot.

The Waterloo Records is a pretty nice spot though I admit it misses a little bit of the charm the…read moreoriginal had and replaces it with a more modern feeling. I don't fault Waterloo for that because they were asked to leave. The place is great and their collection is awesome just like the originally. I really think they just picked up their stock and moved it. It is in a great spot, they do great events with artists from in-store performances to listening parties, and I feel that they have so many great collections in genres that some record stores don't have like in electronic music and jazz. The genres represented at Waterloo are always eclectic and their stock is always pretty substantial. My wallet always hurts after visiting, but that's part of record collecting. RIYL: Record hunting

At first, I didn't want to bring it up, but the more I think about it the more annoyed I am, so I…read morereally hope the management/whoever was in charge of it sees and pays attention to the feedback. Last week, for 3/20, the store organized a listening party for BTS' new album "ARIRANG." The way it was presented on social media, it seemed like a fun event for the local ARMYs (fandom name) to attend and have fun together. This release is significant to us because it was the first comeback after a long hiatus. It was highly anticipated and people were genuinely stoked and excited. So when you see a local business organize an event, you want to be there and celebrate with people who share the love to this group. Calling it a listening party was an overstatement. You stand in line to register for a raffle. The girl who ran the raffle seemed like she didn't even want be there. She mentioned that people need to write names and last 4 digits of a phone number, which was odd (normally people ask for a full number or email) and she seemed irritated when I was confused about the last 4 digits. By the looks of it, it was under 100 people who were there specifically for the occasion (aside from just customers browsing), not a crazy crowd. So it shouldn't be that difficult to prepare for such a large business. Yet it felt not just underwhelming, but more like no effort was put into it at all. Most fan-organized events gather more people than that and they are in no way a well-known business with a budget and staff. The freebies ran out 10 minutes after stated start time, the CDs sold out even before that, no vinyl for this release was available, I was told they wouldn't get it. A raffle prize was a bootleg canvas print which the girl who ran the raffle announced as "official from the BTS label." Big Hit never released such item for this album merch lineup. Absoluetely nothing against fan-made merch, this community is super welcoming and encouraging to it. However, transparency matters. Overall, equally not a good look whether it was intentionally misrepresented as official item OR just ignorance about the matter. Nothing was done to create an exciting event and engage people who might have turned down other plans to attend this "listening party." Once dropped your name for the raffle, you just wait around and maybe flip through the records while the new album plays on the background (not even very loud). That's it. I can do that on any random Tuesday - come to the store and flip through records while listening to music on my headphones. If you don't know what to do but want to organize an event worth attending, connect with local fans! There's a whole community of enthusiasts in the city (and online) of people who regularly organize fan events locally and would be stoked to do this. It would've been less frustrating if Waterloo just ignored this release and did nothing. At the end of the day, kpop community wouldn't expect a business that doesn't specialize on kpop to participate in celebrating this new album. This "event" was a huge disappointment and a great example of what happens when non-enthusiasts try to capitalize on something they have no clue about.

Lots of books, mostly organized. The selection is mostly depressing --unless you like novels. The…read morenon-fiction skews right-leaning, but not the intellectual right. It's Fox News stuff. Storefront is too small and hard to navigate. Prices are cheap and books well-maintained. It was very busy. They got odd when I asked about the bathroom and seemed rather exasperated. Meh.

There is a great variety of books in this small shop but it can be hit or miss depending on what…read moreyou are looking for. The books are priced low considering most are very well used and at the end of their lives. The service is really what knocks it down a few stars. Every time I go in the person working the register is extremely rude and judgmental of the books I am buying from them. This last time it was an elderly couple and an event was starting out the store. They both were extremely angry to see people coming in looking to buy. They were shoving people out if they were there longer than 5 minutes.