Awesome place ! Always love walking into a B&N I usually will spend like 2 -3 hrs browsing around !read more

Great selection and the staff is always helpful. The store is clean and bright…read more The restrooms are clean as well!

Came to buy some presents for my wife, was happy to find a huge selection, friendly employees,…read morebought a couple records and a gift certificate. Definitely come check this place out for your music needs!!

This place has it all. There is so much music to be consumed at Piranha Records, including records,…read morebut also a ton of random music-related tchotchkes. One of the best selling points and features of Piranha is that for every $20 spent, you get a $1 wooden coin back, so you get a 20:1 ratio of money back on all purchases. It may not mean much, but after stockpiling 15 wooden coins and blowing them on a record, the feeling is unbeaten. The staff is humorous and great. After Record Store Day last year, I pulled up after failing to grab a copy of the Blue Notes Alts n Ins record, and the owner gave me props for grabbing it because he personally thought it was one of the coolest releases in the collection. He asked if I had come there just to buy it or stumbled upon it. I told him I was seeking it out, and I got the nod of approval. Best day of my life. I do not think this record store has much of a purpose to visit if you are deep in Austin, since independent stores in Austin have pretty similar stock, but living in Hutto and for the people in Round Rock and Georgetown, this is a great spot and a place I love to support. RIYL: Really Rockin' Records in Round Rock

I liked this store but I am giving it a one star due to the lie they are offering their customers!!…read more "free rewards program" they actually save your card info & charge you a monthly fee!!! WTF that is FRAUD!!

Love this store!! It's in the Lakeline Mall. The store is clean and well stocked with lots of…read moreunique merchandise, including albums! The prices are quite reasonable, a good bargain! The customer service was good. I wasn't badgered or pressured to buy. All my questions were answered with ease. I bought a "The Cars" debut album on blue vinyl!! What an incredible find!! So excited!! They also had a record player, but I already have a beloved player at home. I'll, most certainly, visit this store every time I visit this mall! I highly recommend you check it out!

Buyer beware!!! My 15 year old bought a bag ($37.88) that…read morewas in a glass case that she was unable to see the size of the strap. With the bag on and the strap completely stretched out it barely hit her hip. We walked right back into the store to return it. They do not do returns and there are absolutely zero signs stating this. The person working today was glued to her phone so didn't hear when we originally asked for help. I told her that it's sketchy not to have signs posted stating that they don't do refunds. She said that she just works there. I then ask for a number to someone that can assist in getting signs posted. She doesn't have a number. Convenient. I then say if you have an issue with your paycheck who do you call. She stated my boss. I said perfect I'll call that number. She stated she would not give me her bosses number. I said ok then you can message them and tell them you have a disgruntled customer and have them call the store. She flat out refused to help. I had to call an entirely different store to try and get changes made. It's fishy not to have signs posted about no refunds. We have been into this store MANY times and have bought many things here. The staff we have seen there in the past has never told us of this policy. Never again!

Let me first start by saying the chick that was working today. Could you be any more rude? Not only…read moredid we walk in and your store was completely dead, looks like you were as well. You didn't say hi nor welcome not even a f*ck you, well thats ok I guess. Im a glutton for punishment, As me and my associates mingled and browsed in your store you did nothing hell I wasn't sure you were even a real person. Anyway This place is actually really nice once you get past the trash customer service. Awesome retro games, dvds, plushes and other cool stuff. Decent prices, fantastic layout. Anyways, thank god the petite chick showed up to work and helped us with our purchase just wish the other chick would wake up.

Foremost, this is a zero rating review. Yelp does not allow reviews without a star. If anything…read morethat star should go to Stephanie associate ID:436960. My wife and I decided to stop by on April 28, 2016 at 8:18pm with the goal of purchasing a couple games like any other day. We rarely go to the same gamestop or video game store given that we travel quite a bit, either in the states or overseas so we weren't prepared for representative Mark. We had the great displeasure of stopping by last night at this location and encountering an immature narcissistic representative named Mark with abysmal customer service and not a single fiber of professionalism. We were unpleasantly taken back when he bluntly and randomly insulted, ignore and laughed at us when we inquired about any game. Somehow, he blame porn usage on our PS4 console for the long download time-frames of new game installs not knowing that our console is new. We have never met previously, our console is factory new, in a box and not even configured given we use PS3 for our travels. I tried to understand his assumption by asking how he came to such speculation which in return he stated, "what don't you understand English? Do I need to speak in Spanish to you? ". I have never encountered such racial profiling and discrimination. Period. I speak three languages, English been my native language. My wife is Irish, clearly it was not a language barrier. A representative named Stephanie witness everything as it unfold and tried to defuse Mark by ignoring his statements and requesting us to check out on her side of the counter to distance Mark from us. We politely informed Mark the way he carries himself is not professional and he should not talk to any customer that way. Which he awkwardly laugh off not understanding the severity of the issue. Rep. Stephanie did a great job and tried to mend our visit. She was courteous, listened and professional. We will be submitting this to www.TellGameStop.com and would like to request to meet with the store manager for a firm dual party understanding of the events that transpired. Witness and recordings of clear violation of U.S. Code Title 42, Chapter 21 -- Civil Rights. Feedback ID:35689222-32533576.

This is the best gamestop in town...friendly employees always treats me like one of the family…read moreanswers all my questions,let's me know what the sales are I will most definitely do all my business there

Lovely owner. Excellent prices. Books were 1/2 the cover price. $3 CDs. $0.75 cassette tapes. I…read moreenjoy digging through stacks of used media, so this was my kind of place. Very under-the-radar store. Be prepared to spend a little time to explore.

Huge selection but very disorganized. Books everywhere. Super nice lady that runs the store and…read moreshe guided us. Would be a great store if it was larger. Great prices on reused books. Hope they can find a bigger spot.

Hello walls...ok not the new walls but the old 6 th and Lamar walls. I've had the good fortune of…read morebuy vinyl LPs, Cassettes and CDs from Waterloo. It used to be the only place you could buy the annual compilation of curated music played on KGSR Which was an incredible, eclectic station until it rebranded. You literally had to go by the store in November,stand in line and hope you got a copy of the limited CD. That's how good it was. I think the last one I purchased was from year 23 which was the last time I was at Waterloo.

I really enjoyed my visit to Waterloo Records and Video. It was one of those things I wanted to do…read moreon my recent visit to Austin and it was worth it! This store has a great selection of records and videos and the prices all seemed pretty reasonable. It was great to visit a store this dedicated to the vinyl revolution! The employees here were all pretty cool and totally helpful as well. The tight parking situation (welcome to downtown Austin) was my only drawback to my visit...other than that it was an awesome experience and I am SO enjoying my Led Zeppelin album that I purchased! Yes, they actually had one I did not already own!

Lots of books, mostly organized. The selection is mostly depressing --unless you like novels. The…read morenon-fiction skews right-leaning, but not the intellectual right. It's Fox News stuff. Storefront is too small and hard to navigate. Prices are cheap and books well-maintained. It was very busy. They got odd when I asked about the bathroom and seemed rather exasperated. Meh.

There is a great variety of books in this small shop but it can be hit or miss depending on what…read moreyou are looking for. The books are priced low considering most are very well used and at the end of their lives. The service is really what knocks it down a few stars. Every time I go in the person working the register is extremely rude and judgmental of the books I am buying from them. This last time it was an elderly couple and an event was starting out the store. They both were extremely angry to see people coming in looking to buy. They were shoving people out if they were there longer than 5 minutes.