Loved this upscale consignment shop filled to the brim with treasures! I saw several coffee tables…read moreI had my eye on! One was reasonably priced, the other was rather exorbitant. There were lots of cozy couches, elegant chairs, and lovely home decor - mirrors, lamps, paintings, pillows, side tables, and more! The jewelry selection was fantastic! I purchased a couple pairs of earrings and some home fragrances, but I may come back for some cool pieces I liked! For interior design ideas, don't leave this place off your list!

Service was good, nice people. Did not find what I was looking for, but it's hit or miss at these…read moreestablishments.

I have heard so much about this place. I was in that area last week and decided to pop in man so…read moremuch to see around every corner. The proprietor was absolutely amazing very friendly. Definitely going back.

It had been too long since I last visited this store. Maybe cause I traded in my SUV and knew I had…read morelimited room for goodies. Looking for an end table...or anything that caught my eye. Two steps in I saw a handbag I HAD to have. Big longhorn steer on the front of it. Great price and made in USA. Touched everything I could reach and fell in love with most everything~ but not enough to whip out my credit card..yet.. The back of the store has a display of handbags made out reclaimed stuff. Myrna Bags... rooted through the section till I found a style that beat out my longhorn bag...and the style had a matching wallet and makeup bag. Bonus! Gracie's has a huge selection of stuff you didn't know you need. Unique gifts, recycled items, furniture and home decor.

My boyfriend and I stopped at this hidden gem on an epic RVA day we were having for our…read moreanniversary. We were looking for a place that was open for some thrifting on a Sunday and we ran into this. I hadn't heard of it before and was so happy we stumbled upon it. The person running the shop when we visited was this extremely kind music producer. He was easy to talk to and really kind. There were several rooms filled with unique and beautiful things. I love how this store is a combo of an antique store and used record store. You can find the music in the back. We found some really pretty things. Do know this place isn't cheap, you can end up spending high prices, but there are quality pieces. I've been wanting to buy a pair of rollerskates for a long time and ran into a pair that were my size. I took that as a sign and decided to take them home with me. I'd recommend checking this charming shop out, just know that the prices are higher, but it's a great collection of stuff.

I was hoping for deals on used records but no...their prices are higher than places in Richmond…read morelike Plan 9, and for the same editions. That was very odd to see. The selection is ok for rock, not as good though. Parking is good and folks were nice.

We'd been to every furniture store in Richmond and had just returned from Green Front having had no…read moresuccess in the hunt for a sofa when we passed by Sofa Design. Thank goodness we stopped. This well-run family business had a wonderful selection and the most knowledgeable folks to help us. With no pressure and a few specific questions, they took us directly to choices that checked all the boxes. Highly recommend!

A Refreshing Furniture Shopping Experience!…read more After what felt like endless trips to all the big-name furniture stores (plus a long haul to that giant discount spot in Farmville), I finally found exactly what I was looking for at Sofa Design--and I only wish I'd gone there first! It's a locally owned family business, which I love supporting, and their products are made in the USA--huge bonus points in my book. The father/son team was friendly, knowledgeable, and incredibly patient with me as I tried to make up my mind (so many great fabric and frame choices!). The delivery was done with care while I was at work, and when I came home, I was honestly blown away. The scale of the furniture, the quality of the construction, and the fabric selections were even better than I had pictured. If you want personalized service, beautiful American-made furniture, and a shopping experience that's actually enjoyable, Sofa Design is your go-to. Highly recommend!

Great store but they don't have the glider in the color or maker we want. Great staff and high…read morequality make us come back in hopes they had what we want but in the end we gave up and made our own chairs.

Great place with quality products. This is not cheap plastic or cheap wood products. The chairs,…read moretables and other items would seem to be expensive but you should consider all their furniture is a one time purchase. You can buy cheaper aluminum or wood furniture and replace every 5 or less years or you can buy great quality furniture that will last a lifetime. I suggest you check this place out and feel the products for yourself. Quality Amish made Trex like furniture that is not going to breakdown or rot. The couple that owns this place are very nice and are straight shooters. Certainly worth stopping and we are very glad we did. We spent much more than I expected but you get what you pay for and this is true quality.

If you collect records check out TOP TO BOTTOM RECORDS booth!…read more This place is HUGE lots of good deals specifically on vinyl records Great shop!

Service was ridiculous I've shopped in this building specifically my entire life never have a I…read moreever had an issue but here recently I was profiled and followed throughout while shopping mind you I've NEVER STOLEN or from anywhere for that matter I used to be a regular here until I moved to the beach upon moving back I chose to visit and bring a friend I've brought lots of business for years they don't even know I'm a collector and always looking for new pieces I don't not resell or any of that I spotted an unpriced item I took it to the counter I asked the woman if it was possible to do a price check the man aside her the one that was specifically following me prior decided to put his two cents in...there was no direct business with seller he was sitting in the side making it his personal business to involve himself with the deal so at this point I would've bought it but because he was so ignorant and persistent I didn't want to give them anymore business is especially since I had already started checking out NEVER AGAIN it's not even all that great just one of the few options in this area lesson learned if they look ignorant they are just like if I'm a minority he assumes I'm a thief

Inefficient online order pickup process. Greeted by multiple associates at the register who…read moreannounced to the online order pick up associate that a customer needed assistance. A young lady came over who was very polite and courteous and began collecting my information, she was told by Kim to do another task instead which was off putting for me since I had been standing there for a while already. Kim came to the pick up area, attention divided not acknowledging me nor what I what I needed. Upon return the second time, she finally asked for my information. Once given to her she asked for a photo ID and I had to go back to my car for it. The purpose of online pickup is to be faster than an in store shopping experience. The time it took standing around, getting the run around and interacting with the unprofessional associate... I could have walked in the store found my item and checked out at the register way faster as that was the only line moving efficiently with ample help. I do not plan to return to this location due to her negative attitude around me questioning why I needed an ID after presenting the name, having a barcode ready (that was never asked for) considering my name is very unique and the chances of anyone coming to get the order, on this specific day/time/at that very location, who wasn't myself or spouse, would be very random and unlikely to happen. Horrible interaction with this person. Truly lacked communication and customer service skills especially for someone in leadership. She could learn a great deal from her employees who set a way better example than she did.

I am so obsessed with this store. I came back to buy more Christmas decorations for next year and…read moreall their Christmas stuff are 75% off. I was so stoked (my husband wasn't). They still have a lot in stock especially pre lit trees. They also have a lot of spring decor in stock already. Make sure you join their email list to receive a 10% welcome coupon. Happy shopping.

We paid a lot of money for a and foster mattress knowing how good they're built but it seems in…read more2021. They started crap a couple of thousand dollars for a mattress and it started sinking in after three years

As a repeat Haverty's customer I was disappointed to see our last furniture purchase handled with…read moresuch a low level of customer service and eventually ending in a failure to deliver. At the Midlothian store our sales person was more interested in trying to sell us a protection plan than she was in actually ordering our loveseat and recliner in the same color. She only offered us the finance plan that would require a 10% down payment. Only later did I read on their website that other plans could be had that required no down payment. I had to call the manager to have the color corrected for our furniture to match. On the day of delivery I received a voice mail informing us that one of two recliners I ordered was going to arrive with a missing section. This would require a second delivery, at some time to be determined. At 6pm I called Haverty's customer service to find out where our delivery was, at the same time the driver called my wife explaining that he was an hour away, would we like to reschedule? We let him know we were OK with a late delivery. Ten minutes later we got a call informing us the delivery would be canceled. I informed the customer service rep that we would cancel the entire order. I was told that would not be possible until the truck returned to the warehouse. This was unacceptable. I had no furniture, had wasted a day waiting for furniture, and now I had to call them to get my money back. It will be quite awhile before we do business with Haverty's.

Timothy Green helped me with my Sofa & Loveseat purchase! He was very patient while we made our…read moredecision. If you're looking for a great deal and awesome customer service come by and ask for Timothy Green! -Stephen W

BUYER BEWARE I…read morebought bedroom furniture and two living room sets. One of the nightstands in the bedroom came broken and I didn't notice it until a few days after the movers delivered as it was on the far end of the bedroom and I wasn't sleeping on that side. I took pictures and notified as soon as possible and instead of replacing it they are ordering parts to repair. I told them I want a new one and they said I signed a contract that they are repair first and I said I don't care I just received it last Tuesday they basically said they don't care and they are ordering parts to repair it. Do not ever buy products here.