Wanted to love this place. Everyone I met with was so helpful and so knowledgeable. Gave me all the…read moreinformation I needed, seemed to really want to help. Joey came out for a quote and said I would hear back that day. 3 days later I called/emailed, no response, 5 days later, was told quotes take 7-10 days... was a little upset but no worries, 12+ open weekdays out now (they're open on Saturdays but not even counting those) never got a quote. Don't feel like I should need to keep calling to give someone my business so went with someone else. Again super knowledgeable but not responsive after the fact.

We went to Bon Air Hearth, Porch & Patio to compare prices for a replacement open log fireplace…read morekit. Our system was old, and I wasn't sure that it was repairable. The salesman Terry showed us options for various open log kits and price ranges. When I described our system to him, he recommended that I call a repair person to see if it was repairable for about 1/5 the cost of a new system. Although we haven't determined it our old system is repairable or not, I want to point out that Terry was not at all the typical high-pressure salesman and suggested what could be a substantial savings. Just thought I'd share our positive experience.

We absolutely love coming to Vice city! Everyone that ive ever seen behind the desk is so friendly…read moreand conversational, and so so helpful if youre looking for something specific. I will always come here : )

A range of things - just not much of any one thing. They should focus on something so they can be…read morethe go to for fashion, jewelry, home decor or something. Prices seemed a bit high to me.

Outstanding furniture repair for 4 vinyl beach lounge chairs. Very very reasonable prices . I…read morehighly recommend them!!

I am extremely satisfied with the slings I ordered from CoastAl Patio Furniture! Matt answered my…read morequestions prior to my order and even helped with advice in the installation!

Terrible experience, had to keep calling to get delivery scheduled, they brought the wrong…read morefurniture (delivery men were always super nice though) and were very rude on the phone. Our furniture is now a few months old and the finish is scraping off. Very unhappy.

Cheep furniture at twice the price you can buy it online. Seriously a dump. An expensive oneread more

Inefficient online order pickup process. Greeted by multiple associates at the register who…read moreannounced to the online order pick up associate that a customer needed assistance. A young lady came over who was very polite and courteous and began collecting my information, she was told by Kim to do another task instead which was off putting for me since I had been standing there for a while already. Kim came to the pick up area, attention divided not acknowledging me nor what I what I needed. Upon return the second time, she finally asked for my information. Once given to her she asked for a photo ID and I had to go back to my car for it. The purpose of online pickup is to be faster than an in store shopping experience. The time it took standing around, getting the run around and interacting with the unprofessional associate... I could have walked in the store found my item and checked out at the register way faster as that was the only line moving efficiently with ample help. I do not plan to return to this location due to her negative attitude around me questioning why I needed an ID after presenting the name, having a barcode ready (that was never asked for) considering my name is very unique and the chances of anyone coming to get the order, on this specific day/time/at that very location, who wasn't myself or spouse, would be very random and unlikely to happen. Horrible interaction with this person. Truly lacked communication and customer service skills especially for someone in leadership. She could learn a great deal from her employees who set a way better example than she did.

I am so obsessed with this store. I came back to buy more Christmas decorations for next year and…read moreall their Christmas stuff are 75% off. I was so stoked (my husband wasn't). They still have a lot in stock especially pre lit trees. They also have a lot of spring decor in stock already. Make sure you join their email list to receive a 10% welcome coupon. Happy shopping.

The gentlemen at Hearth & Patio Shoppe were excellent helping us get the fire logs installed. They…read morehad to assist the plumber getting the gas run to the logs. They had all the equipment the plumber didn't have. They were able to get it installed in about 1.5 hours when theplumbers had been working all day. Highly recommend!

Great personal service that you don't see anymore. Larry is easy to work with. Had great…read moresuggestions. Delivery was top shelf. We need more companies like this. Don't hesitate to visit. Extremely satisfied.

Stopped in to browse and was immediately greeted by friendly and cheerful staff. Since it is a…read moreconsignment shop, items in this store are nicer and better condition than a thrift or antique shop. Lots of variety of items to choose from and displayed beautifully throughout the store. Also had some locally made goods.

This store was a very cool find. They have some estate stuff as well as some newer things by…read moreartists. The prices are reasonable for the most part... that is a personal preference but for us most of it was reasonable. Some of it was high. What is nice is that if some of the stuff stays around for a while- the price drops and the price tag has the dates it drops. There is a wide variety of things... furniture, mirrors, art, plates, etc. The people that work there are very nice and helpful. I have told several people about this location! We go every month or so to see what is new.

Wonderful selection of outdoor furniture & home decor. We thoroughly enjoyed our shopping…read moreexperience and made a purchase of furniture for our new deck. Anne, the store manager, was so knowledgeable, friendly & helpful in aiding us in our purchase selection. We are anxiously awaiting for our delivery! We can definitely recommend this store for anyone looking for outdoor furniture.

I had a problem with a garden stool that I had purchased…read more They replaced the stool with a different one, and I am very happy with it. They stand behind their products and are so helpful and delightful to work with.

The best boutique gift shop in Midlothian ! Great selection and variety for gifts or to treat…read moreyourself! Staff is so helpful - special thanks to Pam for her help and patience!

The lady who was helping me was not at all friendly or helpful. I was truly a bother! She was…read moreactually nasty! In this day and age customer service is so important and she was the opposite I purchased a dress and after bringing it home and trying it on it was too large. They had the same exact dress in the store in the smaller size and all I wanted to do was exchange for size. Unfortunately I was out of the 2 week window and she treated me terrible. Not a good experience!!! 5/14/26