I was relieved to find a vet in the area that would see my 2 week old duckling who was unable to move her one leg. Yes, it was on the expensive side but they were able to take multiple x-rays which they showed to me. No fractures were found and it was discovered her leg was growing turned outward. The doctor prescribed some pain meds and recommended water therapy throughout the day and soft bedding to ensure her leg was able to straighten out. Thankfully all of these suggestions worked, and just a couple weeks later she is up and running around! I'm very grateful to have found a vet in the area that treats ducks/chickens. read more

Gambrills Veterinary Center - Duckling at vet - Veterinarians Near Me - Gambrills, Maryland

TL;DR: Paid $499 as a "credit"--no refund offered. Asked to sign blank forms. Sedated at 10 AM; by 11 AM dog was waking up but unable to stand. No guarantee of surgery that day. Vet's son accused me of "rushing them." 4 staff carried him out. Charged $445. "Terminated" next day; heartworm Rx ($65 test) withheld until I pushed. No surgery. Proof available. Proceed with caution for large/reactive dogs. On 11/2/2025, during the consult for my dog's gastropexy + neuter, the front desk overcharged me $499 and simply said it was a "credit" on my account--no offer to refund or correct it. I was instructed to arrive 11/11 between 9:00-9:30 AM to help sedate my 110 lb reactive dog for same-day surgery. Instead, they called at 8:40 AM asking where I was. I arrived at 8:50, was asked to sign an incomplete form, and waited in the car until 9:45. Sedation began at 10:00, but by 10:45 the vet said, "Can't guarantee surgery today--two emergencies and a spay from someone who drove down from PA and is staying in a hotel." By 11:05, my dog was waking up but still unable to stand. His head was moving from side to side and he was crying. I said we were done and wanted to leave. The vet's son came in saying I was "rushing them" and kept cutting me off. They removed the catheter, four people total had to carry my dog to the car, and I was charged $445. Got home at 12:30 PM--he remained wobbly and distressed until 10 PM. The next day, the clinic informed me I was "terminated" and initially declined to provide a heartworm Rx (test run 11/2, charged $65, results ready) until I followed up--then emailed it as a "one-time courtesy." Surgery never occurred. My mom witnessed everything. Receipts, emails, and video available. Summary: For owners of large or reactive dogs, this experience raised serious concerns about communication, scheduling reliability, and post-sedation care. Proceed with caution. read more

Punctuality and thoroughness are terrible. Would not recommend. Will keep dog and continually sedate until they are ready, so if something else comes in, your dog will get stuck again. Terrible for anxious dogs. read more

Please stay away!!! Over the years, I've used Gambrills to board my pets when our preferred locations were booked. During my dog's last stay in April, I picked him up and was informed that he was aggressive towards one of the employees (which I do not condone). However, I quickly noticed that he was very docile and bleeding from his eye socket. When I asked why that was, no one could provide a reasonable explanation and that I would receive a call once the impacted employee returned to work. This call never occurred, and I dropped the issue after a few days of monitoring my dog for head injuries. Fast forward, we called to make boarding reservations because our preferred locations were booked only to be informed that our dog was not allowed at their facility. This is fair, but I was completely caught off-guard when an employee also mentioned that I threatened them which is completely false! First and foremost, if I were truly upset, I wouldn't have paid you several hundred dollars for my pet's stay or I would've called my credit card company to make a stop payment. I did neither. Secondly, I wouldn't make a physical threat. Why do that when I can simply pursue legal action?! I gave Gambrills Veterinary Center the benefit of a doubt despite the initial nonsensical bloody eye-socket excuse and lack of a follow-up. However, looking back, your "threat" excuse looks like you're trying to cover your back in case I decided to take legal action. I should've followed my initial feelings that my dog had been physically beaten after the incident. This place has a lot of negative reviews for a reason! Believe them! read more

I have been taking my Lhasa Apso to Gambrills Veterinary since since was 8 weeks old. Dr. Orenstein is the best. He has consistently shown care and honesty when treating Ruby, explaining the procedures and charges and following my decisions. Though the staff has changed over the past nine years, each person that works there is polite and handles my temperamental and spoiled dog dog with care read more

I was a little skeptical after reading the 1 star reviews. Long story short, I am in town visiting family when my dog suddenly started vomiting and having diarrhea. He refused to eat his food, BUT he wasn't lethargic or low energy (so I thought he caught a bad stomach bug or whatever it is that dogs be catching). I was on the waitlist for the ER in Bowie since yesterday, but it just took way too long to be seen. I luckily was able to be seen here at this AMAZING facility with AMAZING staff this morning. And the pricing?! SUPER AFFORDABLE, thank God I came here. I would've had to pay 2k out of pocket for my dogs condition. My dog has very high anxiety and is terrified of vets/groomers (probably bc I had him taken care of at Banfield, which was a huge mistake). Dr. Slovon was very upfront, super nice and super knowledgeable. I will definitely bring my dog here everytime I am in town. read more

Gambrills Veterinary Center - This is my dog, Dubu (Tofu in Korean) - Veterinarians Near Me - Gambrills, Maryland

I contemplated for a while leaving a review, but let me explain why we are Never returning here. I have a juvenile bearded dragon, she's about 6 months old now. My partner and I brought our beardie in to get an overall understanding of her health and wellness after purchasing her from PetSmart on 10/31/2021. The appointment itself was mediocre. They took our beardie as soon as we got there and told us to come back... okay, I guess. It took them 2-3 hours for us to get our beardie back and all they told us was that she was sick with ringworms (from eating the crickets at the pet store) and gave us 1 type of medication. Nothing less or more. The total cost of the visit, on top of the fecal smear and medication, was ~$300+. Granted they only had 1 exotic veterinary in for the day (we appreciate you for seeing our pet) so the time it took for us to get our pet back wasn't that big of an issue. The reason why we aren't coming back is because after we finished her dose of Rx, she showed more signs of parasitic infection. Of course we didn't know this at first, so we called the Gambrills Veterinary Center to see if they could help us determine what the issue was and if she needed to be seen. (We found out she had Coccidia at a different animal hospital). The lady who answered the phone that day said to me: "I am sorry your beardie is feeling this way, but unfortunately I can't disclose any medical information with you on the phone". ..? I was slightly offended by that.. especially since they have seen our pet before. That is the equivalent of not being able to receive medical attention for a trauma patient because hospital beds are overran with COVID-19 patients. Get my drift? They knew what was wrong with her. They also did not have any time slots available for us to come in, which we understood.. this was abrupt and out of the ordinary behavior for her. But she also did not do anything else to further help or ease our minds/hearts. My partner said "screw them, hang up" so I called a few other local MD veterinary / animal hospitals and even though they couldn't admit our beardie, they were AT LEAST able to redirect me to other animal hospitals who potentially could. (big thanks to Falls Road Veterinary and Rocky Gorge Animal Hospital for all their help in trying to find us an available vet). No luck with MD vets / hospitals that day, so we decided to drive all the way to VA (Pender Veterinary in Fairfax) where they decided to see us under "emergency circumstances" DESPITE being FULLY BOOKED. We were so grateful!!!!!!! When we had gotten there, our veterinary told us we were lucky to have called because if she was not seen on that day, she would've continued to have gotten sick and potentially die. They preformed 4 different tests here (ADV Virus, blood tests, calcium tests, and a fecal smear) and were Extremely thorough in their care.. they asked about her husbandry, her diet, and her overall behaviors. The total of this visit at Pender was $530, BUT they also sent us home with 3 different medications... I felt like they really truly cared about our pet here. Unlike Gambrills Veterinary. Thanks for jack shit. We didn't feel like our pet was in the right hands here and I hope the next time someone calls about their pet in distress, you show a little more compassion. And the best service when they come in. Our beardie is happy and healthy as of today. read more

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We got here at 10:30 and were not seen until 11:30. Didn't leave the building until 11:50. Our appt took 8 minutes... The vet didn't even introduce himself, nor did he touch our dog in front of us or provide any reassurance to us for trusting him with our dog for care. We came here for annual shots and a fecal. The vet showed us a bill for $704. He automatically threw bloodwork and Simparica Trio on there after I already told him I give my dog Heartgard. Naomi and Kerri were the only two people I liked about this place. read more

buckle up fellas Please for the love of all that is good DO NOT TAKE YOUR PET HERE. my indoor cat ate some grass while outside then he started coughing, dry heaving, and his meows were froggy. i looked up his symptoms and it was most likely he got some grass stuck in his throat by swallowing wrong, but he was meowing as though he was in great discomfort and i had no idea if it would take care of itself. worried for my pet's breathing i just took him to the closest vet to get him care ASAP. i should have stopped to read the reviews but i thought a vet is a vet. incorrect. upon arrival, no one was anywhere to be seen for at least 20 minutes. once someone came i was told i will be charged a $150 emergency fee because i don't have an appointment. i said fine, whatever to get him help. they then took him and i told them specifically i think it's just some grass got stuck in his throat, i just want his throat checked. she said "that will be part of the checkup." i asked her if i could come back there with my cat and they told me no. i asked if i could just wait in the waiting room then while they check really quick and she said no it's part of the checkup i can go home they will call me later. i said ok fine, but how long can i expect it to take so i can plan my afternoon, and she said there's no way to know. i pressed more about how long, and she finally told me that she doesn't know because they are fully booked with appointments all day, so the dr will just fit him in whenever he finds time. this greatly confused me as i am not sure why there is an emergency fee so high if they are just going to fit him in whenever they find time. hours passed and i didn't receive a call or an update, so i called back, and they hadn't found time for him yet. 6 hours have passed i finally get a call from the doctor - he is seeing him now - and he asked for his symptoms and what the problem was. i not only told the people who checked him in, i also filled it out in detail on the intake form. i guess he just didn't read. he then tells me he didn't find anything in his throat and his coughing has stopped, but he's "licking more than he should be" so it might be something internally and he needs an x-ray to be sure. i'm worried sick at this point, and all of this information i have to seek out and only is told over the phone i have no idea how my cat is doing or what exactly is going on. he says it will be $750 total and i'm like ouch but i still say ok. he says he will call me back later today. i say ok. i have to be the one to call later only to be told that he took 2 x-rays and he found something in his lower intestine that "looks like pearls" so he said gave him some medication and they need to keep him overnight. i say of course because i believed him. he says he will do another x-ray in the morning and he will call me tomorrow. no call. ok, maybe he had a busy morning, but i finally call because i am worried. they tell me "he's in the middle of a surgery right now ill get him." which was an interesting thing to hear. in a few minutes Dr. O is on the phone, and i ask how my cat is. he says he did the x-ray this morning and the foreign object in his small intestine hadn't moved, so he gave him more of the medicine and said he will need to keep him today and do another x-ray this evening. if it hasn't moved, he will need "exploratory surgery". i asked him what kind of surgery and he said he will need to cut his small intestine open to see what's inside. i asked him if this was a dangerous surgery because i couldn't believe all this over some grass, and he said yes it was dangerous!! to quote because i'll never forget it: "there are risks, yes, your biggest risk is infection after surgery. but, there is no way to know what is inside until we cut it open, it could be a tumor, it could be half of his intestine is dead and we need to cut it out and reattach it, there's no way to know. that's why it's called an exploratory surgery. but he is a young cat so there's a pretty good chance he'll be alright." this is extremely disturbing information. there was no other option offered to me, so i felt forced to leave him there and just wait to see if it passed, even though Dr. O said it likely won't if it hasn't by now. i was absolutely terrified. they literally told me they are going to cut him open and he might die. all over a cough. he is an ESA, and after being increasingly worried and disturbed over his condition for over a day l had to call my mom. she told me to look at the place's reviews and thank God i did. we took him out and to another vet. thank you all for your reviews you most likely saved my baby's life. in the end, there was nothing wrong with him. he coughed up a blade of grass after i got him back. $1000+ for nothing but a headache. BUT IT STILL GETS WORSE. read more

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Horrible communication with their customers/patients. I had an appointment for 9 in the morning, vet didn't show up until 1pm. They just kept my pet there without any indication that they were HOURS behind. My pet had a reaction to the medicine, I called to ask about it, but the vet never returned my call. All of my interactions with this office have been difficult, and they are very unhelpful, uninteresting, and uncaring towards pets. read more

i went there today at 1230 to get a rabies vaccine for my dog Stella. i was early(1225). the staff put me in a room at 1240 and said you will be seen shortly.... At 125 i had still not been seen! i went to the front desk, and they said the doctor went to a "dentist" appointment when he was suppose to be seeing patients! and was running late....... I can not believe this is how they run their business. i left angry and will never go back again..... i highly suggest finding another option.... read more

I was skeptical about bringing my dog here for boarding because of the reviews. My neighbor had recommended this place because he actually works there and I was having bad luck with the OTHER doggy day care places nearby so I figured I would give it a try. Usually when we board our dog it's about 5 to 10 days when we go on vacation. When we would pick him up from OTHER places he would come back super skinny and smelling like urine. One incident he had bite marks on his head and this OTHER particular place gave no reason or explanation to why he had been bitten up like this. He would also be sick like throwing up blood and also having lose to with blood in his bowel movements and could not seem to keep his food down anymore. Anyhow when we took him to Gambrills veterinary it was a TOTALLY different experience! When we picked him up he look healthy and maintained his weight maybe even get a little fatter lol he did not smell and he was not sick at all! We have actually boarded him twice and each time we return to pick him up he seems to be well taken care of. This is definitely our go to now when we travel and have to board him. I'd recommend this business if you are looking for a place to board your dog! Princeton's parents read more

Gambrills Veterinary Center - Veterinarians Near Me - Gambrills, Maryland

I waited for quite some time as they were a little busy, but overall, it was a good experience. The desk staff was definitely busy, but friendly and chatted for a moment. The vet tech was amazing and my dog loved her! Honestly, they were basically having their own conversation... It was kind of adorable! The dr was brief, but kind and answers all my questions and I always have a lot. I've been to a lot of vets in the area and I'm glad I found this place. They were thorough but not overboard with tests, etc. It was great! read more

Bottom line up front: Do not use Gambrills for any pet care needs. The lack of communication and proper care will result in high costs on the back end and possibly the loss of your pet's life. ------- I recently moved to the area during the holidays and I was unable to find an alternate location for boarding and vet services. Reading reviews, the bulk of the issue seemed to be on the vet side which I would not be using and thought the communication issue may have been over exaggerated so I chose to board my dog with GVC. The staff is highly unprofessional and unorganized. I called to schedule boarding, was placed on hold for 45 minutes and was handled by three different staff members who were not communicating with each other, confirmed my dates, and was told to email their staff my dog's vet records then they hung up. I received no confirmation that it was received while I was on the phone with them or to the follow-up email I sent the next day trying to confirm receipt and my dog's boarding reservation. I called and was put on hold and hung up on twice. When I did finally get through to staff, they asked for my name and my dogs name then gave me the wrong information three times for his vet records, breed, name, and species. They eventually did confirm his boarding and vaccine records. I had an uneasy feeling about Gambrills, but again I was unable to find alternate boarding for the holidays. Our dog stayed with them for five days. After the first day, they called and said they needed to treat our dog for an ear infection despite showing no signs of an ear infection before we dropped him off or on intake ($80 for cleaning + additional cost for medicated drops). They did not call my phone listed as the primary number on his paperwork either. I did not receive any other phone call concerning any signs of health problems. They also wanted to perform additional, unnecessary care despite our dog not being physically seen by a vet (our dog was "seen" virtually via telephone due to the vets being sick and out of office at the time). I picked my dog up early in the morning after my flight and we both went to sleep when we got home. Later in the afternoon, I gave my dog food and water, and he began to vomit within 15-20 minutes after. I thought he had a bug at first and it would pass shortly after, but it continued for over 24 hours and I had to seek emergency medical care resulting in nearly $1700 with an estimated $2400 if surgery was necessary. Our dog has been boarded on dozens of occasions over the last five years with no incidents and no change in his diet. I strongly doubt my dog's medical issues began anywhere except Gambrills Veterinary Center. I've attempted to call Gambrills multiple times over the last two days and cannot reach anyone at their emergency or front desk extensions to ask any questions on his care while with them. read more

Absolutely awful experience at this hospital. We brought in one of our pet chickens that was displaying classic signs of a respiratory infection. The one highlight of this entire experience was the initial meeting with the tech who took our chickens information in. She was very sweet. But it went all downhill from there. The front desk staff seems like they would rather be anywhere but there. No smiles at all. Dr. Oreinstein did a very quick exam, took a culture to test for mycoplasma and gave us medication for the entire flock. At this point, I had spent $750 at this hospital for the "exam", test and medications. 3 days later this chicken died. Obviously this was NOT the hospitals fault but thinking that they would want to know, I called and left a message with the front desk know that their patient has passed away. I was reassured that Dr. Oreinstein would want to talk to me and that he was in surgery and would call me when he got out. No phone call. The next day, a second chicken died. Again, I called and left a message telling them the news. No phone call. The day after that, a third chicken died. Again, I called - while I was on the phone with the front desk person telling her what happened, SHE YAWNED. A big huge loud audible yawn, while I was crying on the phone telling her that a third chicken of ours, who this hospital knows are our PETS, had died. I was told that Dr Oreinstein was out and wouldn't be back in for two days and that another vet at the hospital would call me that day. NO PHONE CALL. Mind you - this entire time - I still have NO RESULTS from the test that they did on my now dead chicken that was done a week ago. I called them and left a voicemail (which takes about 4 minutes to get to) telling them I was extremely disappointed and hurt with the lack of compassion that was shown and that I would not be returning to their practice and to please fax over any information they had to our vet in edgewater that we take the dogs to. Now I finally get a call back from Dr. Orienstein - a very insincere condolence and the inconclusive test results. I take the sickest of my surviving birds to our vet in edgewater where she gave a FULL EXAM (something GVC did not do) as well as a fecal test and medicine and great advice all for LESS than what GVC charged. Of course GVC did not fax over the information or test results to this hospital. They had to repeatedly call and bug GVC for the test results that were done and that I had paid for. Nearly heartbreaking 3 weeks later, all of my chickens are doing wonderfully, thank goodness. I absolutely do NOT blame the three deaths on this hospital at all, but the lack of compassion or concern was blatant and undeniable. No return phone call from a vet after finding out that not one but three of the chickens had died is absolutely unacceptable. A front desk staff person literally YAWNING after being told that one of their patients had died really put the nail in the coffin for me. Maybe they are different with dogs and cats but if you have chickens that you care about RUN from GVC! I will never return to this vet hospital ever again and will drive the extra 20 minutes down to Edgewater to a hospital and a veterinarian that actually cares about not only the patients they are seeing but the people who are with those patients. You should be ashamed, Gambrills Veterinary Center. read more

I have been here a few times and each visit I have had to wait for hours to reach anyone regarding the status of my pet. I dropped off at 10am and heard nothing until 7pm...which to me doesn't make sense why I scheduled an appointment. On another occasion I asked beforehand their emergency charges they said $75 and was charged $150. It's hard to get anyone on the phone, my pet is still sick 4 months and 4 visits later. They seem to be either poorly staffed or just out to get your money. Also whoever the young male attendant is extremely unprofessional, rude, and doesn't seem to be caring to the animals in his care. Please do not go here. read more

This is the most unprofessional veterinarian I've ever been to. I gave this place two chances. The first time the vet "had a late night" and decided to come in whenever he pleased. So my dog was there for over 4 hours before she was seen. 600 dollars later there was no solution to my dogs problem. So we had to come back again. Prior to the arrival we were told I could drop her off from 6:30am up until her scheduled appointment (because of my work schedule). I got there around 12:25 and called. I was on hold for no less than 10 minutes before anyone answered. If they were busy. I could understand. But, they weren't. When the kid inside finally picked up the phone he an attitude and called me a liar for saying I could drop my dog off early. After I politely told him he was incorrect I was told he would be right out. Fast forward 5 more minutes and nothing. So I left. I will NEVER come back to this dumpster fire of a "vet hospital" again. read more

Dr. Orenstein convinced me to give my dog Simparica Trio as an alternative to the Seresto collar that was causing him to have seizures. My dog is 14 years old with some pretty significant health issues and this was still his recommendation even after I explained my hesitation with new products due to his health issues. In disbelief... read more

Gambrills Veterinary Center - Veterinarians Near Me - Gambrills, Maryland

NUMBER ONE VETERINARIAN IN THE AREA. I wouldn't trust anyone else with my furbabies. Dr.Orenstein is hands down the BEST!!! Thank you for going above and beyond to answer all of my questions, and care for my babies. We wouldn't dream of using another vet. Thank you for all you and your staff do. It does not go unnoticed. read more

Gambrills Veterinary Center - Looking for Mom so we can go daycare and play with our friends! - Veterinarians Near Me - Gambrills, Maryland

I don't get there so much hate review i take my cats there often, My cat had a bladder problem and was bleeding when he peed got my pet checked out the docs were quick and fixed him right up and there hasn't been a side affect yet and my cats in great shape the docs were very nice when i kept calling them to check up on my cats very communicative and i haven't gotten a bad check up yet i will be continuing to get my cats checked out at this clinic read more

I took My cat here to board. Prior to boarding they required a physical, several shots and tests (all pretty standard). I dropped my cat off. I picked my cat up. I was informed that they had not given my cat the required rabies shot. I said, "Well OK, I'll be by with him to get his shot tomorrow." Later that evening I get a call from the vet office saying that never mind, she talked to the vet and he said that he did give the cat his shot, just come by and pick up the tag, whenever. I think, "OK I'll come by when it is convenient." I get a call today form the vet. She is indignant that I haven't come and paid. I did pay and was told that all I had to do was come and pick up the tag. At this point she begins to yell at me and I say that I don't appreciate it and I'll be right down. When I get there, I pay their fee and inform them that I want to be removed from their system, as I do not trust their record keeping. At this point the lady behind the desk decides to raise her voice and yell at me. No. I'm a customer and there are plenty of other vets in town. Odenton Veterinary Hospital has a staff that has a good bedside manner and doesn't berate customers. read more

They require tests your pet does not need in order to board and the people answering the phone are not pleasant.

I used Gambrills Veterinary for my bearded dragon. One day she began acting very sick and I called for her to be seen ASAP. The girl on the phone was more concerned with tending to a baby I could hear. She must have had her baby at work and she couldn't care less about a sick animal. I was told she couldn't be seen because it was a Jewish holiday and their on call vet was Jewish. I begged to be seen and she informed me they weren't taking new patients. I informed her that my dragon was NOT a new patient, she was an existing patient. The girl coldly told me she could be seen on Thursday. This was Sunday. My dragon died that evening at the ER vet in Baltimore. Could my dragon had been saved if she had been seen by HER vet office? I'll never know. But I do know I'll never trust my other animals care to these people again. Love your pets? Find another vet. read more

If I could give 0 stars I would, I made and appointment for a exam and nail clipping for my bird, I got there there at 11:30am since they said the vet would not be in until 11. 3:30pm comes around and I've gotten no update whatsoever regarding my bird. I give a call and they state they've had emergencies and she hasn't been seen yet. It's been 4 hours but I can understand things happen, so they assured me should would be getting examined next. 6:45pm comes around and they haven't answered any of my phone calls nor gave me any updates so I GO to the vet all for them to tell me my bird has not been seen and it could take another hour to hour and a half. My bird has been sitting in there for 8 hours and you haven't seen her yet? Why make an appointment? why not call and update me if you assured me at 3? not only that but when I received my bird I noticed her water bowl was completely dry. They hadn't gave her ANY water the entire 8 hours she was in there. Ridiculous. read more

I was a little worried about using this vet because of all the bad reviews but it was the only clinic I could find that took care of birds in close proximity to my home. Thankfully I had nothing at all to worry about. The girl at the desk couldn't of been nicer, she was very pleasant and helpful. I had the pleasure of having Dr. O see my parrot and he was outstanding. My girl was a wild woman but this didn't phase him a bit. He treated her so kind as if she was his. I have 2 other birds and I will definitely be going back. Also how can u not love a vet with a pony tail? read more

Made an appointment 3 weeks in advanced for a non-emergency examination of my lizard's toes, he had some stuck shed that I was unable to remove with soaking. Got there around 3:10pm for a 3:20pm appointment, signed a paper and they took him in. The front desk employees were very vague about how long it would take and had me wait in the car. One hour passed and I called inside asking for my lizard's status, they said he was "about to be seen by the doctor" another hour goes by and I call again, a technician picks up and asks me a few questions about my lizard and assures me the doctor will see him soon (????). After another hour, an employee pushing a baby stroller (there was a child behind the front desk?) came out to my car and handed me their COVID procedure which recommends customers go home during the wait. They gave me this information over 3 hours after I had been sitting in my car, wasting my entire afternoon. I decided to go home and I *still* don't have a status from the doctor, or my lizard, after 4 hours. They're now closed and I honestly don't know what happens from here. I should have read the reviews prior and will not be returning to such an unprofessional and inconsiderate service. Hope I get my lizard back soon. read more

4.5 hour visit for a SCHEDULED checkup for 2 birds! I know we are in COVID but that is unacceptable. It's not like it was an emergency visit trying to squeeze us in, the appointment was scheduled 2 weeks ago. All this tell me, is that they overbook to increase$$ and care less about patients/clients. I've had my dog at my regular vet's for a checkup during the pandemic so know that other offices can operate reasonably during these times. Went here because needed a place who had avian vet.... Scratch this place off the list. read more

Dr. Orenstein took care of my beardie Basil today last minute after an injury. He was very thorough and personable. Dr. Orenstein immediately examined him and called me right away. At first I was very nervous since this was Basil's first doctors visit/I was unable to go in with him due to understandable Covid restrictions. The vet tech Naomi was awesome and I was comfortable with him in their hands. We had a speedy visit, with a great vet and a great tech. People are too quick to write a bad review but don't take the time to write a good one. I truly appreciate the care you've given to my little buddy and he's excited for his check up! Thanks guys! read more

Quality care from a Vet who cares. Dr. Orenstein has treated our African Grey with great patience, and with obvious years of experience with exotic birds. He has trimmed Merlin's nails, smoothed his beak (when needed), and trimmed flight feathers. None of these tasks performed easily...but no problem for Dr. O. We've really appreciated the care and concern, and am shocked to see negative reviews of this hospital. We've taken our dog there to board when his leg was in a cast (for six months) and they made sure he didn't further injure his leg. This was a huge relief as so many hospitals cannot assure prompt attendance by a vet 24 hours a day. read more

Don't believe the negative reviews. This was my first time going there because my normal vet was overbooked. I've been to two other vet centers in the area and I'm so happy my dog was seen by Dr. Orenstein. He's absolutely amazing and by far the one of the most intelligent and best Veterinarians I have ever met, and I know several. Yes it took some time, but don't you want the doctor to be Thorough and absolute on a diagnosis. The staff was amazing everybody was so nice and helpful. All the customers I saw left satisfied with a smile. I can't say enough about this place . A+ in my book. read more

I highly recommend Gambrills Veterianary Center. Great people and love the doggie daycare. Staff are very friendly and helpful. read more

Gambrills Veterinary Center - Gambrills Veterinary Center - Full Service Veterinary Center, Boarding and Grooming - Veterinarians Near Me - Gambrills, Maryland

Called to get rates for boarding and talked with a guy named Michael, very rude and sounded like he could not wait to get off the phone with me! We had our dogs there a number of years ago for vet care and it was extremely expensive! Will not contact again for anything!! read more

Staff was rude. We made an appointment, got it confirmed then I call to make sure our appointment is in place and get hung up on and told that the appointment was never made. read more

Staff and vets seem pretty friendly BUT, when scheduling an appointment I was told the cost of my dog's rabies shot would be $25.95. I end up paying $83.90 because I was also charged for an office visit. . We've never paid this much for a rabies shot. they really need to train staff who answer phone and schedule appointments. This is a gross oversite in price. All staff should know and explain to callers what their TOTAL cost would be. They may have just lost a client because of this. read more

We brought our dog to them in a emergency as our own veterinarian couldn't see him, Dr. Orenstein performed a emergency ruptured spleen surgery and saved his life! He is a wonderful Veterinarian and his staff is top notch as well! Highly recommend - sincerely Laura A. read more

This place is awful. Robin is the most unprofessional front desk person. She talks so sarcastically and is beyond rude. Every time I tried to call to schedule my dog an appointment she would schedule an appointment and I would go just to find out it's an emergency appointment. Like seriously?! It's Tuesday and you're scheduling an emergency appointment for Thursday. Emergency's are emergency's and are seen the day of. Gambrills vet please get rid of her if not you will keep losing patients. Dr. O is super nice but the good staff completely left and it's so sad that they have bitter humans like robin. Don't worry robin I have a lot of free time and will continue to write reviews of how unprofessional you were with me over the phone. Save yourself some money and find another vet guys. This place is not worth it. They constantly told my brother his dog had parasite and I took him to another vet and they told me he didn't. They just are money hungry and it all starts with robin just telling people dogs need surgery. Get a new job robin. Bye girl read more

Apparently, you have to select at least 1 star. I had a bad feeling leaving my love bird for boarding. The boarding accommodations didn't come close to what was described on the internet. They put Bikou in exam room 3 and closed the door. I asked if that's where he was going to stay ...they said yes - he couldn't stay in Rm 4 b/c they would be using the laser. Comforting. I asked them to leave the door open b/c he's used to dogs and humans and noise / interaction. It broke my heart to arrive this morning and find the door...yuppp CLOSED. Worse and a health issue - I left Bikou with his usual variety of fresh food and seed. Today, 5 days later and the original seed cup with no doubt rancid pomegranate seed and more was still in his cage. I made sure to give instruction to two girls (one who escorted me to his room today) to change water and seed daily before I left. When I told the girl today what BASIC bird care entails she literally shrugged at me. And stood there. I get the feeling that they can keep a bird in an exam room b/c they have few animal patients. Of course, no vet on site today. My next stop is the BBB and the ASPCA to report neglect. PLEASE DO NOT USE These uncaring nonchalant people. read more

I came to this clinic recommended by my normal vet for the care of my sugar glider that need emergency surgery. While Dr. Orenstein seemed knowledgeable about the problem (a partial tail amputation) the cost of doing such a surgery from them: Anesthesia 79.13 Petnurse care 18.55 Doctor supervision 24.08 Hospitalization ward fee 39.72 Medical waste disposal fee 6.05 Surgical gloves 6.04 Surgical drape 20.93 Surgical gown 15.11 Sterile instrument pack major 63.13 Surgical assistant 39.68 Surgical prep 10.30 Torbugesic (another sedative) 23.32 Suture special needle 40.73 Metacam( nsaid) 32.28 Tms ( antibiotics) 34.28 Doppler monitoring 60.05 Operating room and setup 40.30 Amputation tail 200.00 Ecollar(he told us that it causes problems he didn't recommend it) 34.23 Sales tax 2.05 TOTAL 826.57 Then after explaining that I can in no way afford such a outstanding cost they proceeded to tell me how horrible and miserable my sugar glider will be as she dies slowly and painfully from an infection and how I would not be able to find any place cheaper. The only amount I am saved is the vet's schooling and he isn't even a specialist for sugar gliders. read more

The staff is mostly very friendly, especially the front desk staff. There's even a gal in the office with a super sweet Ursula tattoo from the Little Mermaid. Nice big, clean office. Don't expect to be seen on time though. We almost always have wait AT LEAST 15 minutes past the scheduled appointment time. BUT- the prices are absolutely INSANE. For my 2 indoor-only cats to have their annual check ups and vaccinations, it was $616.23. Granted, some of that was because my cat had an ear infection but WTF. W. T. F. Prices (PER CAT)-- Office Visit: $57.95 Distemper feline 1 year: $38.95 Intestinal parasite fecal exam: $34.05 Ear swab & microscopic exam: $37.65 Ear cleaning mild: $29.95 Tresaderm (ear drops): $65.25 Follow-up visit (to check on ear infection): $40.50 Leukemia/FIV/HW test: $61.00 Blood sample collect/prep: $10.48 Fecalizer: $9.20 Ear cleaning: $19.62 - THIS IS LITERALLY TAKING A Q-TIP AND WIPING OUT ONE CAT EAR It's also been suggested that we spend another $500+ per cat to have them put to sleep to have their teeth cleaned. Once we saw pictures of Noah's Ark all over the office last night, that pretty much sealed the deal on switching vets (we're atheists). I asked how I could get copies of their records. OF COURSE that would be an extra $20. Only other option?-- have only the list of vaccinations faxed to me.... because people still use fax machines in 2014 apparently... Maybe buy a scanner with all of the money you rip off from people! When the fax came in, it wasn't even a list of prior vaccinations! It was just a reminder of when their next vaccinations were due. UGH!!!! read more

Doctors are lovely. This vet is costly, which I wouldn't mind since the doctors were so great, but the front desk staff are the rudest must inefficient unorganized people I have ever done business with. They messed up not one but two of our appointments and asked us to return at another time! Today we had an appointment scheduled to show up and be told someone had scheduled over our appointment and there was no doctor in to see our pup. The wonderful doctors have lost a new client and we will not be returning here. I advise new clients to do their research before choosing this vet as a primary. read more