I had taken my cute dog to Veterinary Housecall in Crofton. This was a regualr check up, I wanted my dog to be in care of a veterinary near me, connected with my dog and very happy to take on the care of my dog. I wanted both my dog and I to know we have a veterinarywho cares. The front desk staff at Veterinary Housecall were so kind to squeeze me in for my dog's appointment, I had gotten the time mixed up but looking back I believe they should have told me to come back, bc they set aside a solid hour to look at all pets and get to know him, I was not aware of that, being a new dog mom. As it were, the visit was rushed and anxiety built up with my dog being apart from me, alone, with strangers. I felt uncomfortable to let him go into another room for his examination. Come to find out, my dog had matting on his tail, ears and around his groin area. The doctor came in after my dog's examination and said she was going to shave him because of matting, I have him groomed but not close for discomfort. The assistant and I comforted my dog as the vet did the shaving it took about 10 minutes but I felt rushed and my dog had severe shaving burns on his private area, lower tail area and top of his head. It looked as though my dog was a completely different dog and in pain. She didn't give advice for medication of antibiotic or advice on a compress...nothing. I had to Google what the vet should have suggested or advised. He spent most of the night crying and not able to be comfortable bc of the redness in the areas shaved. It was a terrible thing for him with no relief from Vetenary Housecall. Another issue was the billing person who was very rude after I was prepared to spend $80, as was told to me, the first regular visit is to be, when I made the appointment but it escalated when the doctor shaved him, in which I was not aware that she would at that time. The billing person walked in and was extremely unpleasant, this person lashed out, then mentioned to me, that person was not informed by the staff of the visit type and assumed it was for shaving my dogs tail matting and I was there for that purpose of shaving my dog and did not want to pay. That was so terrible in that assumption. I called this morning and the front desk duo were understanding of my dogs pain but not willing to help with medication unless I sent over pictures of the redness in the groin and tail areas. I am so fed up with that whole business. In this experience, I must say, I did not do my due diligence with regards to looking for a more caring owner/pet veterinary facility. I thought of closeness and familiarity within the community rather than the caring attention, communication and quality veterinary care for my dog and for me bc us pet parents deserve all of that. My advice, as a new dog owner, ask neighbors who have pets, ask people at dog parks and just know your pet and being an owner of all pets do deserve the very best care and gentle treatment as our children do. read more

Look no further -Drs within vet house calls are impeccable, their care and compassion is what every animal owner should want to have ! They don't treat their clients as a price tag only what's best for the animal ! read more

Veterinary Housecall Services - Veterinarians Near Me - Crofton, Maryland

This veterinary clinic was recommended to me by a fellow animal lover. We recently moved back to MD, and my sweet pup needed to get his yearly exam and vaccines. He can be a bit anxious, but he was totally at ease here. They were kind, thoughtful, and thorough. The prices were reasonable, and everything was discussed up front. Unfortunately, there was a little miscommunication regarding one of his shots. He had a grooming appointment scheduled for Sunday when I noticed he was missing the vaccine on Saturday. They fit us in the same day to get his missing vaccine. Incredible customer service. I cannot say enough good things about them. read more

Housecall is my long time vet service for all my dogs, probably over 20 years. Vets and techs and office staff are always helpful. This visit was a sick visit with Dr Anderson. He explained how my dog's symptoms probably occurred and how to treat her. Always recommended this vet service to my friends & neighbors. Several are patrons of this vet service too. Thank you. read more

the Front recption staff and the techs are very helpful and friendly. My Brian saw Dr Anderson who is very thorough and professional. I felt like he checked everything in detail and offered up many possibilities to help my senior dog. When it was time for Brian to pass I am glad Dr Anderson assisted because he was very calming and compassionate. He really cares about your pet. read more

29 dogs later, I LOVE this team! Always kind, responsive, and professional. Team members have "saved" my dogs from serious conditions over the years, and give me full confidence that the primary focus is patient, thorough care for my precious pets. read more

We received a diagnosis of lymphoma for our cat on a Monday. I called and spoke with the front desk and the customer service rep was extremely kind and helpful. She reviewed our options for euthanasia, and I requested at home. She went ahead and took our information, gave me pricing and took a credit card so we wouldn't have to deal with payment while we were dealing with the loss of our pet. She then requested that we call back when it was time. Unfortunately, it was time within just two days. I called back Wednesday morning and they were very good to schedule within our needs. We had requested 5 pm, but our little girl was fading fast and I had to call back for an earlier appt time. Dr. Mike Golden came to our home at 4 pm to euthanize our cat. We were, and still are devastated but Dr. Golden was extremely kind and this was the least traumatizing euthanasia I've ever had to be a part of. I'm so grateful for the kindness and respect we received and highly recommend Veterinary Housecall Services. read more

Dr. Schmoll is the most knowledgeable and compassionate doctor I have ever encountered. She made our family feel comfortable for the whole visit. The hardest visit -losing a pet. Dr. Schmoll and her assistant (I'm sorry I forgot her name) were incredible. Thank you from the bottom of our aching hearts. read more

Veterinary Housecall Services - Luka sporting his West Coast look. :) - Veterinarians Near Me - Crofton, Maryland

Dr. Ruth is amazing, kind hearted and very informative. We met her at a very difficult decision point in our dear, precious dog's life, and Dr. Ruth gave us all the information we needed to know to make sure we were making the best decision for our precious Callie girl. I highly recommend this place, I highly recommend Dr. Ruth and in the future I hope to be able to utilize her services under different conditions. Thank you Dr. Ruth read more

Beware if you choose to use this place. Buyer beware! Make sure you get an estimate (yes that is correct! Now needed here) before assuming anything. next time i will fly my dog to shock trauma cheaper read more

Stay away! If you are looking for loving, caring and professional place for your fur babies this is not a right place. Horrible disorganized and dishonest environment. They won't help your animal when you really need it even if you are their patient. Very quick to sent you to emergency room. Erica The Receptionist thinks she is a doctor and gives out medical advices over the phone. When I called to schedule appointment regarding a gland expression Erica The Receptionist sent me with my cat to the Emergency Room as she said the gland was ruptured!!!!!! and she would not acknowledged that this was not an issue with my cat nor get an from vet tech or veterinarian. Since this is a small business (they have only one office) you can't complaint to anyone because they are only few people there and they think they are all correct. read more

We have been loyal happy clients of Veterinary Housecalls for almost 30 years. We began with Dr Golden who is so compassionate with the at home euthanasia service. My family loves dogs ( and cats) and have had several old age dogs (General, Roxie, Conor, my daughter's dog Sampson) who finally needed to go over the rainbow bridge. This service is priceless as the dogs pass with us present in our home. All of our pets receive great care at this vet. My dog Rain almost cut off his "wrist" pad. Care was successful despite the odds. I recommend this vet clinic and all the vets and staff who are very helpful. Diane Stubbs read more

Without a doubt the best vet we could've hoped for. Everyone we interacted with has been super understanding and helpful, but a special mention goes to Dr. Ruth for going above and beyond to explain every detail, provide incredibly compassionate care, and seek answers in our cat's complicated case. Having a sick pet is awful - but if you find yourself in that situation, this vet will give you the best possible care, answers, and help. read more

When my dog's regular vet couldn't see him for several weeks, even for urgent care, and the ER in Annapolis had a 15 hour waiting period, Veterinary Clinic & Housecall Service came to the rescue. They accepted my dog as a new patient and took the time to get his records from his usual vet and really listen to the list of things I'd been noticing. Dr. Ruth followed up by phone and e-mail with her findings and recommendations and offered her text # in case my dog worsened over the weekend. She also caught things his regular vet had never mentioned before. I highly recommend! read more

Absolutely impeccable service. We've been coming here for a little over a year, for both scheduled and emergency visits, and they're amazing. They're communicative, flexible, knowledgeable and actually invested in the care of our pet. And it certainly doesn't hurt that they're reachable at pretty much any time! read more

I have been going to them for years, and like their doctors a lot. So does Beaux! read more

Veterinary Housecall Services - Veterinarians Near Me - Crofton, Maryland

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Given the reason I had to go (sick kitty), this was a wonderful experience. The doctor was very communicative, and she spoke to me like I was a colleague. I appreciated the very frank and medical discussion. She reviewed the x-rays with me, went over our options, let me know where she was being very conservative, and could not have been more open and helpful. She definitely understood my concerns as well, most importantly towards my cat. I don't know how long they've been here, but I wish I had been bringing my guys here since day one. So glad I found such an amazing vet so close to home. read more

Veterinary Housecall Services - Erwin being brave. - Veterinarians Near Me - Crofton, Maryland

I can not say enough about Dr Golden and the entire staff here. I have been taking my fur kids there for 7 years now and I will not take them to anyone else. Dr Golden goes above and beyond with his patients. He does not stop until he figures out what's going on with them and takes all precautions to treat them properly. Not to mention a great bedside manner and never rushes with explaining and answering questions. Even during a pandemic the staff has been able to run a very amazing practice and care for my 4 exotic cats without fail. Love this place and Dr Golden! read more

Had the best experience ever. Got a new puppy. Made appointment and the vet went over everything with me and took her time explaining to me. Best place to bring your pets read more

Dr. Mike Golden responded to any emergent euthanasia requirement. He was awesome. He came to our house and was friendly, professional, compassionate, and highly effective. Can't say enough about his willingness to do what was needed when it was needed. It's nice to know his practice is available with very little notice. read more

After trying several different veterinary hospitals and finding none as good as my previous one (Greater Annapolis), I discovered Dr. Ruth and Veterinary Housecall Services. Excellent service, reasonable prices, and she is extremely thorough! After discussing various options for my shepherd who was starting to have hip problems, ranging from adding supplements to seeing a specialist and surgery, she typed up everything we had discussed (4 pages!) to include food and supplement recommendations and names and numbers of specialists I could contact. She has always discussed all the options available and the pros and cons of each. This is an EXCELLENT place! I also did make use of their housecall services once, when I had two large dogs and a cat in need of vaccinations and didn't feel like stuffing them all into the car. Adds to the cost, but definitely worth it if you have an animal that's afraid of the vet's office. BTW, having worked as a Veterinary Assistant through high school and part of college, I think my expectations might be a bit higher than average. read more

Dr. Golden is simply awesome. He has done house calls for my pets (cats) for some time and recently assisted us with in-home euthanasia for one of them. He was so very gentle and caring. Today, he had to deliver the news that another of our cats has cancer and may not be with us too much longer. He worked with us to formulate a treatment plan that we can afford and will give our dear Luke the best chance for a pain-free and relaxed end of life experience. He's the best. Thank you, Dr. Golden. read more

Caring, Concerned & Compassionate... I have found the staff & the Dr's here to be knowledgeable and helpful. Dr. Ruth saw our rescue dog and was very kind and gentle with him as it was his first time seeing a vet in a few years. We had to take him back because he apparently had a reaction to some meds. She wasn't there when I took him back, but we received excellent consultation from Dr. Golden. We've received follow-up phone calls from staff and from Dr. Ruth to check on the status of our pup. I am very impressed with the level of service and knowledge of everyone we've spoken with. I highly recommend this vet! read more

I love this practice so much, I have known Dr. Schmoll for 30 years and Dr. Golden at least 15+years. It is so nice to have them come to me. It makes life much easier. When your fur baby needs to go to heaven, they can help, in the comfort of your arms in your in your home. Luckily I haven't had to go through that in 14 years. They have saved my pets lives more than once. I love them all and never want to be with out them. Even though Sunny, Snowy and Lilly are not please to see the Dr. They get through and they dont ever want to be without Dr. Schmoll either. read more

Veterinary services for our multiple cat household are not inexpensive, particularly as our animals are all aging That said, the team approach at VHCS is unmatched anywhere else. From veterinarian, to assistants, to receptionists, each member of the team plays an expert role in knowing, remembering and caring for our animals. You have blessed us, many times over, and my husband and I are exceptionally grateful for your services. read more

I have been a client of Veterinary Housecall for 20 years. I love having the option of either a home or clinic appointment. Whenever there has been an issue or illness with one of my babies treatment and options have always been thoroughly explained to me. I am looking forward to another 20 years with this fantastic practice. **For some reason I am listed as living in San Francisco, Ca., not true. I am a resident of Gambrills, Md. read more

I have an 18+ year old cat who has not been feeling his best lately. Veterinary Housecall Services has provided excellent care for him. I receive email with evaluation outcomes, and follow up calls from Veterinary Housecall Services which is an added bonus. Further, everyone in the office is caring, they do thorough and honest evaluations, they have been conservative with their methods of treatment, and overall the entire staff has been great and a pleasure to work with. Best of all, due to his treatment, my big boy is comfortable and seems less stressed lately. read more

Being new to the area, we needed to find a vet based on limited knowledge of who is who. We found VHS and we are staying with them. An awesome staff - professional and polite. That is a major factor in a service like this. read more

Hands down the best Veterinary care in the Crofton area. I am unbelievably thankful that I found Veterinary house call services. After trying three other vets in the area I was ready to broaden the search and sacrifice convenience of location for top notch care and customer service. And then I found this Crofton vet tucked away behind the Silver Diner. I have never seen more caring, compassionate professionals. The customer service is awesome and there is never a wait or rushing with your furry babies. They care about your pets as much as you do. Very grateful to be back with Dr. Ruth! read more

We had to put our beloved dog Daisy down, Dr. Golden was so compassionate and professional. We cannot say enough good things about this man. He made a very difficult ordeal as good as it possibly could be. We cannot say enough praise. We called and he was at our home in Annapolis in 2 hours. Thank you Dr. Golden. read more

We love Veterinary Housecall Services. Our entire family brings their pets here. From annual wellness exams and vaccinations to surgical and diagnostic care, your pet will receive the best personalized veterinary medical care at Veterinary Housecall Services. My appointments are always thorough, relaxed, and unrushed with lots of time for questions. We receive follow-up phone calls from the staff following visits to check on our animals, and often after hour phone calls from the vets to go over test results. We see Dr. Michael Golden, who we cannot say enough good things about. Dr. Golden is extremely knowledgeable, caring, and collaborative. We will never use another vet for our dogs, as I know how special Dr. Golden is and how lucky our dogs are to have him. read more

Only used them once, when I needed assistance the most to put my beloved dog to rest in my home. Dr. Golden has my sincere gratitude for being an understanding and compassionate gentleman. There is never a 'right way' to euthanize a loved pet, but Dr. Golden made it a gentle memory for me. read more

Here's the deal. This is a 5 star veterinary. I'm giving it four stars instead of five because they need some serious work keeping their books straight. Make sure the meds are right, make sure your bill is right, and make sure they perform all the tasks you have requested. If you go in vigilant yourself, then you won't have any trouble and you'll get great care for your pet. I do recommend them. I highly recommend them. Just help them keep things straight and your pet will do well! read more

Clean, modern facility in an industrial park type strip mall bldg. Was referred here yrs ago by several, heralding Dr. Nancy Ruth as the best & as having moved to this practice. Although not the best bedside manner (not many dr.'s do these days it seems) nor clear @ proceedings (ditto), she did go out if her way to empathize with & facilitate w/my budget restraints when she didn't have to/many vets won't. She also often rapidly hypothesized btwn several diagnoses which although often confusing & doubtful to me, indicated she was at least thorough, knowledgeable, & covering all bases. She also sent a very touching, enlightening email after I had emailed her an update that I had to have 1 of my pets put to sleep after a chronic illness became debilitating & was feeling racked w/guilt. However, a couple yrs later, when I went to inform her that another pet of mine, that she had cared for for some time, had passed on his own: I was informed by staff that she had a med. emerg. & no longer worked there & that they couldn't provide further info. Needless to say I was floored. I can understand privacy issues & all, but even when I kept following up weeks & months later: I was told the same thing & it wasn't clear whether they knew more but couldn't tell me or if they actually didn't. Mind you, I was also very worried for her health of course, not just for my pets to see her. Finally many months later, I tried again & was finally told she was working at another hosp. & actually told me which one, but no brief explanation of what happened (privacy taken into account of course), why she left the practice after, nothing. Just didn't think that was professional nor trustworthy. I was unable to follow her to new practice bc she moved even more distant than she already was from me at VHS. Also, like the other commenter said: review your services, bills, & Rx's bc miscommunication & billing errors were common when I'd go. read more

JUST THE BEST! My family has used Dr. Golden, Dr Ruth and Dr Schmol for years and our pets have received the best possible care, I think that they are the best people around. I was not satisfied with the service we were getting from our previous vet and transferred here. The fact that they will come to your house if necessary is a really great service as it can cut down on the trauma some animals feel about traveling or going into the clinic. I couldn't fault them on anything, all the staff are super animal friendly. JUST THE BEST! read more

So happy with everyone here. They truly care about my babies and are very helpful with quick questions over the phone. And I love the option is always there to have a Housecall if necessary. And I've had two instances where I've had to come in for an emergency and they have taken me right in and gotten my baby the care she needs. And always explain everything fully and so I can understand. Stellar top notch vet practice! read more

Veterinary Housecall Service has always taken good care of my cat. The staff is kind and courteous.

Trust our vet tremendously. He also shows great compassion and wisdom. That he even does home visits says it all!

Dr. Goode and vet assoc. Erica handled my melodramatic, animal hospital-hating cat Lucius with good humor & my sweet timid tortoiseshell cat Zoe with skill. Also shared useful tips on making my home more enriching for the feline psyche. Recommend! read more

This practice has taken care of my fur babies for over 30 years! I am moving to Myrtle Beach in the future & I know that we will miss them allot!! read more