Firstly, this is quality gear. If you live in the state, I think you should support local stores…read morethat carry equipment like this, or you would have to order it online blindly. Also, it's good to be able to get gear when you need it. While in the store today, I heard the staff joking about flatus of some other customer. The staff concluded the person with flatus had serious health issues. It wasn't I who passed gas, but I was thinking that customer could still be in the store (a 2 story old house). They don't know how much business they just lost by insulting customers. I decided not to buy any gear here. As a spot check, I compared a Camelback that sells here for $150 to online prices. Online it was $90. Again, it is worth supporting local outfitters. In this case, the markups were too high & the service was lacking. I had been in the store for some time without being greeted or offered shopping assistance (came in to look at Hobie catamaran gear & possible gifts for a group of teenagers). The staff took time to discuss flatus, but didn't have time to say hello.

In preparing for a climbing expedition in Ecuador some items I had ordered online well in advance…read moredidn't arrive due to covid-related supply chain issues. I'm new to Little Rock and stopped by several local "outdoor stores" with no luck because they essentially only sell clothing. Luckily I found "Ozark Outdoor Supply" that actually stocks "gear." This store had everything I was needing plus knowledgeable staff that were fun to visit with while shopping. The expedition was successful on Cotopaxi and Chimborazo. I thank Ozark Outdoor for their help. I look forward to going back and getting the scoop on the local outdoor scene.

I had a really good service experience. I was in there just shopping for gloves for my seven year…read moreold. They did have a sale on most items going at this time. A 50% off on Columbia and I believe it was 20% on the other brand. I was directed to where the youth gloves were and they had them all separated by brand (north face, Columbia, etc) and how warm you needed them to be. I purchased a pair of gloves and found out when I got home they were too big. In the warmer gloves, there wasn't a huge selection of sizes. So I returned them to the store. They really didn't have what I was looking for (because of her size). I didn't really want the mittens but the gloves with the fingers. It's a small store and it looked like it had a good selection of different things but again I was only looking for gloves. Since I didn't see anything I was going to return the gloves for a refund but the lady at the counter told me to just try the mittens because there really aren't gloves my daughters size with the individual fingers and if I saw some somewhere else I could always return them. She wanted me to at least have something for hands rather nothing. So I went ahead and exchanged them but realized that in doing so I changed the brands of gloves I was exchanging for. Instead of charging me the difference for the gloves, she made it an even exchange which I thought was really nice of her. So although these gloves were not at the same sale price, I got them for the same price as the Columbia gloves that were 50% off. I would definitely return to shop because i really liked the service.

Had to get some coats for winter after moving up here from the South, this place seems like a high…read moreschool kid prep shop where you go to get all the mass produced latest fashion trend. There was a police officer at the door, really weird? Also about 5-7 staff members wandering around not asking us for help or anything. We were trying on multiple jackets looking for sizes, etc and not one person said can I help you find your size or anything. They were all under the age of 18 it seemed so that makes sense. The reason for the low stars? Who the heck in there right mind designed the inside layout of this place? You can not even walk without knocking a rack over or pushing coats off the shelf, they really need to re design the interior for better flow.

Over a month ago I dropped off 6 reels for maintenance and new line. I picked the reels up today…read morein the same condition I dropped them off in. During this month I called twice checking on the status if my order. Both times I was told the person who knew the status was not available but, would call me back when they were available. Those calls never came. Southern Reel Outfitters location was the only reason I came here. I will not come here again. If you have dealt with this store and have a good review, please tell me!

I visit Southern Reel every few weeks for tackle and other high quality outdoor equipment and have…read morealways received excellent service. They carry high quality products and a very friendly and helpful. If you need a fish report, they've got that too!

The staff is not up to par. They could not give any evidence to an incident where they have cameras…read moreand did not divulge the information so apparently the parking lot is free game for vandals.

I love Bass Pro Shop and always like to visit one when I travel…read more All Bass Pro Shops are dog friendly but what surprised me about this particular location was that I saw a little pet waste station that provided plastic bags, disposable gloves. paper towels and disinfectant wipes towards the back of the store. That is a very thoughtful little station and greatly appreciated that for pets that have accidents. But the only thing that would be missing is a trash can nearby. Anyways, I thought this Bass Pro Shop location seemed a little smaller than some of the other locations that I have visited on my travels. But they still have the core items that you would want to purchase at this store that you can find at the other locations. Employees were friendly and the ladies restroom was clean upon my visit. Had a positive shopping experience and would come back if I lived here.

I've shopped here on a number of occasions over the last several years. My wife an I occasionally…read morebuy shoes for our kids here, and we've purchased some camping, swimming, and BBQ gear on a couple occasions. Overall, the prices are "okay" but the staff is typically not very helpful. However, I did have one over-the-top experience that I would like to share. My wife and I bought a new, rather expensive BBQ grill for Memorial Day weekend in 2011. We were expecting to buy a grill that we had to assemble, but the model we wanted was out of stock, except for the already-assembled floor model. The manager offered us the floor model for a small discount, and we decided to take it. Two staff members helped me load it in my pickup truck, but didn't have anything to help me tie it down with. I didn't bring any tie-down straps when I came to the store, because I was expecting to buy an unassembled grill in a box. I was a little nervous, as the grill was very top-heavy. I'm not exactly sure HOW it happened, but on the drive home we had to swerve to avoid something in the road, and the grill tipped over, fell out of the truck, and smashed into the roadway. It was badly mangled and completely ruined. We assumed that we were completely out of luck. When we got home, my wife called up the store manager to tell him that we wanted to order another grill. She explained what happened, and the manager said he would replace the grill at no cost to us. We weren't expecting that, but he insisted that his employees should have tied down the grill in the back of the truck before we left. It took about a week for the new grill to arrive (in a box this time), and as promised, the store replaced it without any problems. Now that's what I call customer service!

Absolutely will never shop here again. Was lied to, then mislead into buying a giftcard. Then when…read moreI tried to call either of my local stores all throughout the day. I kept getting hung up on. Rather than they actually pick it up, & say, "Academy Sports, how can I help?" I have only tried to call because the internet you have is full of lies. There's absolutely zero boxes of .40S&W ammo on your shelves at all. I looked myself yesterday. Only reason, I was trying to call either store. Is to see if either, actually have a single box or two in stock & on the shelves. In JHP, so I can actually purchase it. However, because I was lied to. Then hung up in so many times. I'm going to boycott buying anything else from you. Not that you care, but your employees need to learn good customer service, as well as not. Just straight up lying to a customer's face

Great friendly and helpful folks on various types of bait, if you're looking to increase your odds…read moreon fishing that pays off, stop by here first!!

From the owner: Open 24 Hours Groceries…read moreSnacks Beer Block & Bag Ice Complete Line Striper Crappie & Bass Supplies Little Rock's Headquarters for River Catfishing

Have used Reed's consistently throughout the years. I took my mower in because the blade and rotor…read morefell off. Paid the $45 deposit for evaluation. They called to say they were unable to repair the mower. I asked if I needed to pick up the mower. I was told yes or else they would charge me the $45. I went to pick it up and asked about my deposit. I was told it was strictly an evaluation fee. I would not have made a trip to pick up a mower that is useless to me. I am sure they have a much better means of disposal than I do.

took mower there i purchased from friend to get tune up they told me week later it was no good…read more charge 45 bucks ok cool but in a rude way said you don't get your money back ok that's cool but whoever the guy was need some training on how to talk to people wouldn't send my foe there ...... the little baby was friendly hope he dont take notes from the guy think his name is brad not sure his name is on the paperwork hey yall have a wonderful day ................................

I was there on 2/2/24 at 5pm and a 35-40 year old black lady checked me out. She was extremely…read morerude! I've spent a lot of money over the years in this place but won't anymore.

This is a pretty good store. They had what we needed and the people working there were helpful and…read morekind.

We rolled in just as they were about to close, in full panic mode. Our RV desperately needed a new…read morecord adapter so we could power up (most importantly: the A/C) at our campsite. With only 30 minutes to spare, we called ahead, they were super friendly on the phone and confirmed they had exactly what we needed. We rushed over, grabbed the adapter (only $13...score!), and avoided what would've been a very sweaty, very grumpy camping experience. Major shoutout to the team for being helpful and having the part in stock. WHEW!

Bought an RV from here. In 2025. Was called to bring it in to have roof checked out for my…read morewarranty. Yearly inspection. Was told need some sealing. When I returned home with my trailer and it rained I had leaks . Called and was told I had to bring it back to them. I live 1 1/2 hours away. Time and gas. Was told they could not reimburse. Wouldn't send someone out to my house to check out the problem. They are definitely running scams on customers