Great response time. He took his time to clean our couch and stairs. Beautiful work and friendly to…read moretalk with.

Highly recommend Roberts Carpet Cleaning. I contacting…read morethem awhile ago, quickly received a call and message back. Shared with them the amount of rooms that needed cleaned, and they fit me in their schedule quickly and cleaned the carpets. I thought their prices were competitive and fair, the work they did was solid, and the dry time for the carpet was minimal. Overall, very happy with the services provided.

The owner is nice and got out some spots in our carpet that have been there forever and were not…read moreable to be removed by other methods. I would definitely recommend setting an appointment up with them.

Amazing and so professional!! Will be my #1 choice for carpets and upholstery! Definitely 5 stars!read more

Thumbs up to the Sani-Bright team. They are the best. I have used them several times for cleaning…read moremy area rugs. The technicians are professional and courteous, the office staff friendly and helpful. I have been in the office and shop and have been impressed by the cleanliness and same professional attitude there as well. They have a first class business that clearly cares about he quality of their work and care of my rugs.

Christian Stubbs was a terribly unprofessional tech. He wrote into comments offensive comments…read moremisrepresenting comments made prior to the cleaning. Where he stated "this stain won't come out" and we responded that is fine since we just need a cleaning done, he quotes us in comments that "we LITERALLY said we don't care what the carpet looks like because we're moving ". We NEVER said that. It seems he was being vindictive because we did not want upgrades. He stayed there were pet stains when THERE WERE NONE!!!! He was a petty and vindictive person and I highly recommend never letting him into your home!

They put in a tile backsplash in my laundry room and did a great job. Franz and crew were…read moremeticulous in matching the random big tiles I had left over from a previous bathroom remodeling job.

Our experience with this provider was awesome. Communication and pricing fairness were very strong…read moreand straightforward.

BEWARE. DO NOT HIRE! Our upstairs laundry room overflowed…read moreand flooded in Feb 2025. Our original flooring had been discontinued and we'd worked with several companies to find a similar style. After weeks of searching, we reached out to Trent's Carpet Cleaning & Restoration. He found the exact flooring we wanted and said he could start right away. We also opted to have Trent's replace carpet in areas insurance didn't cover. He said the flooring would have a lifetime warranty and would not chip or scratch. He promptly took a $10,000 deposit, only to later tell us we couldn't get the flooring we picked. We ended up reluctantly agreeing to a different floor Trent suggested. From day 1, we had issues. He positions his company as a family business operating with integrity, but I would challenge that. Trent never visited the job once work began and did not manage the project. I had to act as liaison between him and his workers. The days and times they showed up were never consistent and rarely communicated. Throughout the process, Trent tried to cut corners -- despite insurance covering the cost. Workers would show up unannounced, and Trent would call expecting us to pick up and move everything for them. With 3 young kids (including a newborn), this is not realistic. Not to mention, insurance covered moving as an exact line item. Trent also tried to re-use broken shoe molding and quarter round instead of replacing -- again, items specifically covered by insurance. Several damaged pieces of flooring were installed and they were clearly frustrated when we asked for them to be replaced. We had to constantly inspect the work and confirm items were being addressed. By the time the job was "done", we just wanted them out of our house. When it came time to pay the balance, Trent collected nearly $5,000 in additional "overhead and profit." He came to pick up the check without doing a walk through, asking for feedback, or thanking us. Right away, the flooring started chipping from the smallest things -- a Norwex mop, a small plastic toy, etc. We emailed Trent on Nov 4, which he never responded to. Shortly after, we noticed water around the downstairs toilet. A plumber told us the wax ring was not replaced when the toilet was reinstalled after the floor work. Ironically, Trent had a plumber connect and disconnect our water softener, but didn't use one for the toilet. On Nov 21, I reached out again. After several follow ups, he finally came out Dec 9. Trent acknowledged the chipping and the water damage, though stated several times they always replace the wax ring. He said he'd file a warranty claim for the chipping but couldn't return until the New Year to replace the water damaged flooring. I followed up Jan 6, Jan 23, Feb 9, Feb 16, Feb 20, and Feb 23. Trent said he was waiting on the warranty decision before addressing the bathroom floors. Despite multiple follow ups, there was no decision. On Feb 23, Trent sent workers to do the repair with zero guidance and no replacement flooring. I contacted the manufacturer, who confirmed Trent had never filed a warranty claim. When I asked if I could file it myself, I was told it had to go through Trent -- who clearly does not take care of his customers. It is now Mar 30. Our water damaged floors have not been replaced, the $200 plumber bill has not been reimbursed, and nobody has contacted us about a warranty claim.

Mr. Trent and Mr. Trent Jr. came in today on very short notice to clean my carpet, and I couldn't…read morebe more impressed. They were professional, friendly, and extremely thorough. My carpet looks brand-new, and their attention to detail truly exceeded my expectations. I'm incredibly grateful for their quick response and the quality of their work. I highly recommend them to anyone in need of reliable, top-tier carpet cleaning services.

We have an 8-foot round rug that had a big spot of cyan printer ink spilled on it. We took it to…read moreLangenwalter and they got the spot out! The rug looks like new! Thank you!

I've used their services in the past with good results, however this time I'm very disappointed…read more Many stains seeped back up after the carpet was dry, was told this is normal when I called to discuss my concerns. Had not happened in the past but ok. Was also told the kind of carpet I have cannot have stains removed, but it worked before??The worker talked way too much and wasted a lot of time when he could have been working. I paid $425 for cleaning 5 rooms and a stairway. I was told I was not charged for stain removal so it is not guaranteed. Their employee talked about everything but my carpet and did not explain anything about stain removal. My carpet is old and I had realistic expectations, but have gotten much better results in the last two years with this company. I would have paid more to get it done right. I will not ever bother using their services again.

The technician who came out yesterday was so nice and friendly! It was my first time using this…read moreservice and he made me feel at ease and we actually talked about our families, raising kids, and being in a military family. It didn't take long at all and looks and smells great after! I did 3 rooms, stairs, and a hallway. We will definitely have them out again in the future and would recommend this service. We have a 20 month old so it's also nice to know there aren't any harsh chemicals that he has to stay off as it's just super water.

I appreciated the great work done on short notice -- Chad kept me apprised throughout the process,…read moresince I couldn't be onsite at the time of service. Sent me a before/after picture that blew my mind. I thought the carpets weren't 'too bad' but they were actually YUCKY --

I had checked out the reviews of several carpet cleaners before I chose this one…read more It had all 5 star reviews (on the Internet, not Yelp) and one 1 star review by someone who said they didn't show up. I read ICC's reply and it sounded as though they tried but couldn't reach the client. I believed them and chose them because others that had a dog said that they did a great job on eliminating pet odors and that's what I needed in a couple of areas. If that's what you need, be sure to choose the pet odor elimination option. They were very professional and great with notifications. I am not sorry!! They did a fantastic job and they're now my new carpet cleaner! Give them a try.

very disappointed in my most recent experience where I had them scheduled for a week and less than…read more24 hours in advance their time changed 4 hours later for arrival. moved schedule around and then they were 3 hours later than that so I had to cancel. they have not tried to get me rebooked even though I've been a customer for years...unprofessional

Joel came out had finished the upstairs of the condo and the truck caught on fire from the…read moreequipment. Owner came out, offered a measly 20 % for the inconvenience and said I would hear from some within the hour. Two hours later Joel comes back and finishes the job, didn't take any breaks and was so apologetic for what happened. For a job that should have been finished at 11:00 seemed to be all day. All the owner could do is give us 20% off a 700 dollar job. So much for customer service, couldn't say enough positives about Joel. Believe if we use chem dry again it will be because of Joel

Shawn came out today and was great. I've used them three times since moving into my home. Every…read moretime the techs are very courteous and explain prices before they even start working. It always looks great when they're done!