I have used them for shoe repair and shining. The work is always done well and promptly.read more

8-10 weeks (over two months) to do a simple shoe repair on two pairs of shoes. Also paid 30-40%…read moremore than originally quoted. Shoes barely shined and look very mediocre. Never called when they were done either. Result was high priced, below average quality and horrible customer service.

had an outstanding experience at Red Wing, thanks to Emily's incredible service. From the moment I…read morewalked in, she made me feel genuinely welcomed and comfortable. Her deep knowledge of boots, proper fit, and foot comfort truly impressed me. She took the time to understand how I walk, my arch type, and areas of discomfort, answering all my questions with patience and expertise. Emily guided me through multiple boot styles, including the Heritage line, Chelsea boots, and Chukka boots, making sure I found the perfect pair. What really stood out was her recommendation of the Revolution insoles after using the foot scanner, which revealed that I have flat feet. These insoles made a noticeable difference, especially in relieving pain in my heels and the balls of my feet. Overall, this was by far one of the best retail experiences I've had. If you're looking for boots that truly fit and last, I highly recommend visiting Red Wing. The staff, especially Emily, are knowledgeable, attentive, and genuinely care about your comfort.

I had excellent service. Joe Pazo was very good. Personable, very informed, professional.read more

Great laundromat. Exceptionally clean. Wholesome, safe environment mid day on a Friday. Helpful,…read morefriendly staff. Parking is right in front of the door. Machines are CLEAN. No suds, spills, goop anywhere. Remarkable. Lots of front loading machines to protect clothing. They have many of the front loaders that are large enough for quilts or larger laundry loads. No skimping. Top loaders are there also, if you prefer those. Plenty of dryers, too. Did not have to wait for anything. Laundromat is coin-operated. Helpful! Loading up a card wastes a lot if you're only briefly in town. The desk has coins. All in all an exceptional laundromat in every way. Actually enjoyed doing laundry away from home (which I usually dread.)

The owners are amazing!! They helped me find a washing machine that would be a good fit for the bag…read moreof clothes. They even had quarters for me to use for the washers and dryers. Best thing was the washing cycle was 24 minutes and the drying was efficient on their big machines!!

Five stars for a car wash?…read more Yep. First, it's a bit off the beaten track but it's a great central location for anyone near the center of town. Second, everything works as it should, the water pressure is great, the water is even heated, and it has plenty of amenities (even towels to dry the car off). And it's self service without excessive costs. So five stars.

This is an excellent wash. It's well equipped and everything is clean and functional.read more

I took some items in and priced them ‼. More expensive that my other cleaners that I thought was…read morehigh‼

My husband went to drop off our dry cleaning, walked in and said hello. The shop keeper didn't hear…read morehim and then said "you're not from here are you?! In Montana, we say hello." My husband is not from Montana but I am and we have lived in Montana for several years and are raising our family here. She then proceeded to scoff at his cell area code and say disparaging things about where he was from. After the incident, I called and asked to speak to management and she responded "speaking." I told her my husband had just relayed what happened and as a fifth generation Montanan, I know that's not how Montanans act." She said "that's not how it happened and you can come get your sweaters." We went back to pick up our dry cleaning and my husband went in to grab it. Our sweaters were piled up on the floor and she said he can take them and pointed at the pile. She also at that point refused to put her mask on and the pandemic is still at full force. We will never return to Off the Cuff and hope others don't either. It's unfortunate poor service can ruin a small business and that's no what Montana values.

I do not understand the bad reviews as I go there twice a week. Great staff great serviceread more

I like this dry cleaner. Good job with my clothes and timely service! Nice and helpful staff.read more

I was approached by a grouchy old lady saying, "We don't allow speakers in here!" There's no signs…read moresaying so anywhere on the premises. The other 5 people were on their phones as well, but, whatever!

I needed to be in Belgrade today so I thought I would do double duty and get my laundry done while…read moreI ran errands. Every time I go into this laundromat it is a not a comfortable experience. This place used to have no atm, so if you needed cash you had to go to TJs or a bank. Now, I was pleased to find out that they had an atm. After taking out money for laundry, I asked if I could get change (I don't need $20 in quarters). Guess what? They don't have change! But you can go to Tj's or the sand which shop. Why make it so hard to get the laundry done? Ugh Plus, dingy and just sad. Do yourself a favor and drive to Duds & Suds. Clean, friendly, atm gives 10's, plus they keep change in stock.

DO NOT bring anything to this business that you would like to see again. After my nephews wedding,…read moreI brought in a new dress shirt for dry cleaning. When I went to pick it up they could not find it and then said that they would call me when it was located. Two weeks later, no call and still no shirt. I stopped by again and was told that it was likely lost and that the owner of the business would call me. Again, no call and no shirt. I stopped by their primary location on Babcock to speak with one of the managers. I spoke with Laurie who indicated that she would make good on the lost shirt. Still, no call and no shirt. I've wasted too much of my time on this issue and will not waste any more of my money on this business. #poorcustomerservice

Lost my husbands beautiful wedding suit! We invested in it, spent more money on it then my wedding…read moredress- only to have them lose it. While they paid us for the value of the suit, there is no way to replace it. It was a last chance sale that we got it. Plus, the lady in charge of this location was very unhelpful, and my husband had to push her for her bosses number after waiting for over a month for her to get back to us about the suit. She kept saying she was certain she could find it. Honestly didn't feel like she was looking for it. Really bad experience... the person who paid us for the suit was helpful, it wasn't his fault. But I would never recommend this place to someone, unless you want to risk losing your item! I still want to cry sometimes looking at our wedding photos... his suit was bright blue and beautiful, and he was so proud of it! What a loss!

The unattended laundromat next door that they own is ok. I like coming here because it's close to…read morewhere I live, but I really wish it could be cleaned more regularly. It always feels dirty in here.

I used laundromat machines in Nov 2025 and had a great experience. Today 9/1/26, I was disappointed…read moreto find at least half of the dryers were out of order. What makes the situation twice as bad is the laundromat employee uses the bigger front load washing machines and the bigger dryers so you are forced to use the machines no one wants to use. If you need a laundromat, go somewhere else. What a frustrating experience and waste of time. Not sure what Management has planned, but it's obvious the broken machines are not going to be fixed anytime soon.

Bottom line, severly overcharged…read more I brought an Army uniform in to be pressed. When I tried to explain that it was clean and I only wanted it steam pressed the woman could not seem to understand why I would want that even though told me that starch shows up on radar. I brought it in on Monday with a Friday pickup which also seems excessively long. To top it off I was charged nearly $19 for a top and bottom. I have been living in Reno where it normally costs around $8 so I called the other dry cleaners in the area thinking that maybe it is this area. They all quoted me around $10. Finally when I tried to pay with a credit card she said they didn't take them because the credit fees would have to be passed on to the customer. I could understand that being a concern for a small business if they were not charging 190% of the going rate. Maybe I am only speaking for myself, but I do not mind paying for the convienence.