I have been coming here for years, as has my girlfriend. The guy is a genius at what he does and is…read morealways extremely helpful. He constructed an incredible heel for my girlfriend's favorite pair of boots and gave them another five years of life. Significantly cheaper than the other cobbler in town with none of the intense cowboy attitude. Just a master craftsman trying to solve whatever shoe/boot problems you might have. (Also, have never had an issue with timeliness -- not sure what the one star reviewer is talking about). Also, sells the best (German) insole inserts in town.

I brought in a single leather shoe that had a minor 3-4 inch seem that needed work. Owner told me…read moreit would be ready in a week and gave me a slip and took my phone number. 2 weeks went by and I decided to check in to see what the hold up was. I went inside thinking I had given him the wrong number. He told me he had trouble with it and he would have to glue it. He then recited my phone number and said he'd have it done soon. It has now been 4 weeks if not longer and I have not heard from him. I'm not sure if he needs help or just doesn't care. I haven't gotten my shoe back so now I'm going to buy new ones instead. Enjoy my shoe! I'd try the other cobbler in town.

Great service at this store. I was greeted by Story, and he was unbelievably helpful. Highly…read morerecommend this store, and if you get to work with Story, you are in great hands.

The new management at The Buckle (located inside of the Bozeman Mall) has really turned this store…read morearound! Every time I stop in the staff are friendly and helpful, they go out of their way to make shopping fun. Customer service is a big deal to me and I feel this store knows exactly how to make jean shopping a great experience. They have an amazing selection of jeans and apparel, as well as fragrances and shoes! Hands down the best place in town to get your jeans, they even have them tailored for you if necessary at no extra charge!

I took 2 blazer-type jackets to Annette to be altered. They've been in my closet for 2 years,…read morewaiting for me to alter them-never happened. Both needed the shoulders altered and one needed to be a slimmer fit. I am so happy with the work she did! I never could have done such a professional job. Plus Annette and her assistant are so friendly, you can tell they love the work they do and seeing customers happy with the results. I definitely recommend this business.

Ali A Worst…read moreexperience EVER! I had a terrible experience with the wedding dress alterations, and to make matters worse, the seamstress was incredibly rude. I had originally requested that fabric be added to the bodice to lighten it up to a whiter color rather than nude. The seamstress and I placed fabric behind to get an idea of the look. In no circumstance did I request for any other look (or for the ribbing to show!), except for trying to lighten the color (which later on I was accused of and told I should have known. This is not my profession!!!!). Never once was I forewarned that ribbing may show or of any negative implications besides it being a bit bulkier with additional fabric added. I explained exactly what I wanted, but when I returned to pick the dress up, it was ruined. Given the extensive experience Annette claims to have, I was extremely appalled that she did not call upon noticing this showing through to see if I was okay with this. WHICH I WAS NOT. The seamstress lacked both professional knowledge and tact. The ribbing was completely visible, causing a striped look that ruined the dress. When I brought it up, the seamstress insisted it was a "me" problem and that it wasn't noticeable. She continued to be defensive and dismissive. I requested time to think and immediately called another seamstress on the way home. All my friends and family said it looked horrible and was completely noticeable. I returned to pick up the dress & once again, the shop owner and her employee were extremely rude, dismissive, and defensive. Upon further review by new seamstress, she pointed out that the alterations were rushed, sloppy, and poorly done-- the hem was uneven, visible puckers where the fabric wasn't sewn or fitted properly, and fabric was left hanging. The stitching was visible and inconsistent, and overall, the quality of the work was just bad. I ended up having to the new seamstress fix the mistake by removing all the fabric sewn in. This was both stressful and frustrating. I would not recommend this place to anyone looking for quality alterations, skilled craftsmanship, or a professional, respectful experience. Especially given the egregious prices she charges.

I was in MT for five weeks. This was my daughter's favorite store last time we were in Livingston…read more I tried to shop several times and it was never open! Twice the open sign was on and calling just told me the mailbox was full. Looking in the window I saw lots of cute stuff. If only I could have gotten in...

Very cute little store with lots of cute western style clothing! The lady working there was super…read morenice as well.

Amazing store selection & service from 10 is 10 Thanks…read morefor new Generator Honda 5000 & lot construction tools added to my van

Love all the treasures you can find in this very useful store, can't wait to get back to Montana so…read moreI can shop some more

My husband and I stopped in today looking forward to doing some shopping and purchasing a few items…read morebefore PBR. While browsing, I found a bolo tie I intended to buy and tried it on. A saleswoman with short brown hair and a stalkier build immediately came over and rather sternly told me I hadn't put it on correctly and that I may have ruined it. At first I was taken back, but I explained that I knew how to operate the clasp on the back and understood how to properly put on and remove a bolo, as I'm a local and familiar with them. Despite that, she continued to repeat that I may have ruined it instead of listening to what I was saying. At that point, I simply took the bolo off, called my husband back from shopping, and we left. It was disappointing because we had planned to spend a fair amount of money before PBR, but after that interaction, we no longer felt welcome. Customer service makes all the difference, and unfortunately this experience left us feeling embarrassed rather than appreciated as potential customers. We'll be choosing to support local businesses that make customers feel welcome and respected instead.

My new favorite shop for Western wear in Bozeman. Right on Main Street. They are a showcase for…read moreScully brand Western wear, which happens to be one of my favorite brands! They have traditional items and some that are more modern and fun. Their clothes and accessories are reasonably priced for you get. Meaning that you can get skirts for around $90 and leather jackets for around $150, with leather jacket starting around $300. We loved and tried on several items, and ended up getting a denim skirt for me, a beautiful brown suede jacket with fur collar for my husband, and a turquoise and silver necklace for me, which was half price. Service was extremely friendly. Definitely worth checking out!

False advertising by play it again sports! I've been saving this coupon to use for a free wax on my…read moreskis for the upcoming ski season. I figured the summer would be the best time to do it with plenty of time in advance of opening day of ski season. The coupon reads "valid through 8/25/26". However, the man at the counter said I couldn't use it because they closed their ski stuff up in May. He said I had to have used this by May to be able to get the wax done. That would've been nice to know! Why didn't the coupon say "valid through May 31st" ?!? Very frustrating.

I've told so many friends about this store! John is great, super helpful and knowledgeable. We…read morepurchased skis for our family of 5 over Thanksgiving break and just went back for skates. I still can't believe what a good deal we got on everything. I wasn't sure about buying for our kids, we don't ski that often and kids grow so fast, but the prices were so affordable it was an easy decision. Thanks again!