I contacted numerous shuttle companies to obtain a quote for transportation to LAX for a group of 9…read morepassengers, including adults and teenagers, plus luggage and one bass drum.
I was quoted prices from just ok on the high end to WHAT!! Are you kidding?
I was desperate and continued searching for other options here on Yelp.
I found Airport Rides and read the positive reviews, so I requested a quote.
Within two minutes of sending my quote request, I received a phone call from a gentleman named Anthony.
I provided Anthony with pertinent information, including the date, location, number of passengers, luggage information, and return transportation details.
Within 15 seconds, Anthony provided me with a round-trip quote, tax, and tip for his drivers, which was hundreds of dollars less than what other shuttle companies had quoted me for one-way transportation.
I had to confirm three times during our phone conversation whether there were any additional fees, since his price was sooo much better than anyone else's.
Anthony advised me that he was the owner of his new shuttle company and that, as a new business, excellent customer service and competitive pricing were the keys to its success.
I agreed to the price, and Anthony directed me to please make the reservations on his website, which I did.
Within minutes, I received my email confirmation and a follow-up phone call from Anthony, thanking me for the business and the opportunity to transport my family and friends.
Needless to say, I am thrilled and grateful to Anthony for the GREAT customer service and for saving me hundreds of dollars.